Kenneth Till Email and Phone Number

Design, develop, and maintain customer-facingsystems that generate approximately USD 600 millionannuallyCreate developer specifications from projectmanagement requirements and realize full-stacksolutions (CI/CD Pipelines -> API)Provide cross-team mentorship and development ofnew talentLeverage big-data technologies on high throughputsystemsQuickly learned new skills and applied them to dailytasks, improving efficiency and productivityDeveloped and implemented performanceimprovement strategies and plans to promotecontinuous improvementReviewed project specifications and architectedtechnology solutions that met or exceededperformance expectationsManaged and upgraded systems to allow for 9million transactions monthly, along with mandatorylogging compliance for eachCreated and maintained systems to allow forfollowing transactions through their entire lifecycleTrained customer support in skills needed totroubleshoot new and existing systems

Developed a fully-featured, open source web application for use with popular Japanese arcade gameCreated custom desktop keyboard from scratch including: material design and oversight, construction of hardware components, and development of custom firmware for microcontrollerCompleted AWS certification, a popular cloud service, to provide better service to future clientsProvided peer mentorship including: teaching/tutoring, application and code feedback, and development of soft skills

Developed mission-critical applications, directly impacting the workflow of 3500+ employeesThrough automation, reduced turn-around time on customer process from 5 days, down to a single business dayDesigned and maintained application metrics to provide quality feedback for senior leadership, allowing them to make informed decisionsCollaborated with management to design and implement new workflow automation, reducing overall turn-around time on manual processesLead collaboration effort with other teams, reducing rework and increasing quality of overall codebase

Automated billing process, saving workload of account managers by ~40%Created custom mail templates for large ad marketing campaigns

Delivered upgrade and implementation plan for client, providing accurate cost and time measurements

Automated audit workflow to increasing efficiency by ~60%Migrated legacy systems to a newer architecture, decreasing load times by ~26%Spearheaded transition of existing software projects to new version control system

Designed and implemented new features for package tracking softwareCreated real-time GPS tracking system, allowing clients to track their shipments via map

Created custom e-commerce applications with end-to-end features driven by clients’ requirementsOversaw operations and maintenance for 85% of client base