Kenneth Tan Email & Phone Number
Who is Kenneth Tan? Overview
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Kenneth Tan is listed as Head of Operations, ASEAN and ANZ at Foundry, a company with 914 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Kenneth Tan.
Kenneth Tan previously worked as Head of Operations, ASEAN & ANZ at Foundry and Customer Experience Manager at Foundry. Kenneth Tan holds Bachelor Of Business (Marketing), Marketing from Rmit University.
Email format at Foundry
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About Kenneth Tan
With over a decade of experience in Customer Experience (CX), Project Management (PM), Recruitment, and Team Management, I’ve played a pivotal role in driving growth at Foundry, guiding it from its start-up phase into an expanding business across the APAC region. My focus is on delivering customer-first strategies that enhance satisfaction, improve operational efficiency, and foster environments where teams excel.Starting my career in media strategy and planning, I gained key insights into audience targeting and campaign management, which later fuelled my transition into CX and PM. I’ve seen how a strategic customer journey can directly impact business growth, and I’ve applied these insights to transform customer experiences at every stage.At Foundry, I’ve successfully led account strategies, improved operational workflows, and supported mergers and acquisitions. By streamlining processes, I’ve helped both the company and its clients achieve significant operational improvements.Beyond my role at Foundry, I’m passionate about mentoring and coaching. As a part-time Group Exercise Instructor, I channel this passion into developing talent, creating inclusive environments, and building cohesive, high-performing teams. I take pride in fostering an atmosphere where diversity is celebrated and everyone can contribute their best.Looking forward, I’m eager to continue leading transformative projects that prioritise customer success, drive operational excellence, and support strategic growth. I am always excited to collaborate with talented teams and make a meaningful impact.If you share similar sentiments or have a passion for driving customer success and building thriving teams, I’d love to connect and explore how we can create value together. :)
Listed skills include Media Planning, Social Media, Writing, Program Management, and 24 others.
Kenneth Tan's current company
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Kenneth Tan work experience
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Head Of Operations, Asean & Anz
Current
Customer Experience Manager
- Planned and executed account strategies with Global Account Management (GAM) to ensure seamless customer experiences.
- Enhanced operational efficiency and cultivated collaborative relationships across departments in Singapore and India.
- Managed complex technology transitions, including migrations to FileMaker, and updated paperwork templates, optimising processes for customer support teams.
- Played a pivotal role in M&A activities, fostering relationships and supporting… Show more
- Played a pivotal role in M&A activities, fostering relationships and supporting integration processes with Commercial and Customer Success Management (CSM) teams.
- Developed tactical relationships with commercial teams, promoting lead generation best practices and operational standards. Show less
Group Exercise Instructor, Singapore
Current- Developed and led engaging Body Combat classes tailored to all fitness levels.
- Successfully launched the first outdoor Les Mills Body Combat class at Virgin Active, achieving peak participation of up to 150 participants and maintaining high engagement post-pandemic.
- Monitored participation rates, provided personalised fitness tips, and motivated clients, resulting in sustained and increased class attendance across commercial gyms.
- Coached and mentored instructor trainees… Show more
- Coached and mentored instructor trainees, enhancing teaching techniques and class management skills.
- Played a key role in selecting high-quality candidates through rigorous assessment.
Program Manager, Apac
- Collaborated closely with local and remote commercial teams to optimise revenue from media, data, and service campaigns.
- Developed and implemented customer and sales support strategies, enhancing service delivery and client satisfaction during company growth.
- Managed recruitment, training, and supervision of sales teams in Singapore and India.
- Led significant projects, including the USD 11 million Intel Partner Program execution in 2019, ensuring alignment with business… Show more
- Led significant projects, including the USD 11 million Intel Partner Program execution in 2019, ensuring alignment with business objectives and maintaining operational excellence.
- Troubleshot campaign issues pre-launch and post-launch, ensuring client satisfaction and effective delivery. Show less
Program Coordinator Apac
- Developed comprehensive proposals integrating global products and solutions tailored to client requirements.
- Ensured seamless operation of sales systems, supported media, data, and service campaign execution, and conducted thorough data analysis and reporting.
- Coordinated tasks and workload across global teams, building strong relationships to drive revenue from media, data, and service campaigns.
Media Executive
- Developed targeted media strategies, identified key target audiences, and analysed media consumption habits to recommend and maximise appropriate media channels.
- Secured new business through strategic media pitches and presentations, managing accounts to align with client goals.
- Negotiated cost-effective media rates, managed media buys, and ensured compliance with material requirements and placement deadlines.
- Provided proactive account servicing, maintaining regular… Show more
- Provided proactive account servicing, maintaining regular communication with clients to optimise campaign performance and address concerns promptly. Show less
Officer
- Mentor and coach future leaders by instilling values and leadership skills in young officers and individuals, guiding them to achieve their maximum potential.
- Demonstrate proficiency as a leader through continuous self-improvement in fitness, knowledge, and work ethic, serving as a model of excellence for students and colleagues.
- Expertly plan and execute events and training sessions, ensuring seamless operations through meticulous paperwork preparation, efficient supply logistics… Show more
- Expertly plan and execute events and training sessions, ensuring seamless operations through meticulous paperwork preparation, efficient supply logistics, and precise scheduling to guarantee timely and successful event.
Kenneth Tan education
Bachelor Of Business (Marketing), Marketing
Diploma, Business/Commerce, General
Education record
Frequently asked questions about Kenneth Tan
Quick answers generated from the profile data available on this page.
What company does Kenneth Tan work for?
Kenneth Tan works for Foundry.
What is Kenneth Tan's role at Foundry?
Kenneth Tan is listed as Head of Operations, ASEAN and ANZ at Foundry.
Where is Kenneth Tan based?
Kenneth Tan is based in Singapore, Singapore, Singapore while working with Foundry.
What companies has Kenneth Tan worked for?
Kenneth Tan has worked for Foundry, Free Lancer At Various Commercial Gyms, Idg Global Solutions, City Life Advertising Pte Ltd, and Singapore Armed Forces.
How can I contact Kenneth Tan?
You can use AeroLeads to view verified contact signals for Kenneth Tan at Foundry, including work email, phone, and LinkedIn data when available.
What schools did Kenneth Tan attend?
Kenneth Tan holds Bachelor Of Business (Marketing), Marketing from Rmit University.
What skills is Kenneth Tan known for?
Kenneth Tan is listed with skills including Media Planning, Social Media, Writing, Program Management, Marketing Strategy, Media Research, Customer Interaction, and Strategy.
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