Kenneth Tucker Email & Phone Number

Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Greater New York City Area

• Lead Senior Network Engineer responsible for the strategic direction related to 200+ businesses’ enterprise design and development in over 100 countries representing 10,000+ nodes for Hearst Corporation and the Hearst.
• Oversee Quality and Assurance (Q&A), development, user acceptance testing and system integration testing for 802.11 protocols, CAPWAP and WPA2 and wireless management systems such as WCS, WiSM and WLC.
• Develop Customer Relationship Management (CRM) Strategy to manage Data Process and Technical mapping.
• Troubleshoot complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF and BGP system availability, security breaches, malfunctions, and configure network IPs.
• Optimize performance of the WAN network consisting of Cisco 3550/4500/6500 switches by configuring VLANs.

West Orange, New Jersey

• Served as the primary source for strategy, guidance and solutions to prioritize development initiatives for over 15 web-based applications. Consolidated all elements of collecting, validating, storing, securing.
• Created and executed web-based plan and contributed vision and thought leadership to rebuild the communication infrastructure, web-based security program, and IT service management from the ground up for Ph2 Solutions.
• Configured Cisco Routers 2500 & 3500 Switches using routing protocols (i.e., EIGRP, OSPF, and BGP, MPLS/VPN) and installed DHCP Client/Server and Firewalls Net screen, PIX, and Checkpoint.

Cary, North Carolina

• Managed all activities related to the design, installation, operation, and maintenance of telecommunications, network systems and electronics for tier 3 and 4 support of wireless network sites.
• Provided technical assistance and training to staff members on secure and non-secure telephones, Voice Over Internet Protocol (VOIP), (CISCO and Avaya) telephone units, cryptography keys, and SPIDS.
• Successfully utilized routing protocols (e.g, EIGRP, OSPF, RIP, and BGP, MPLS/VPN).
• Configured Cisco Switches (5000/ 3524/2900) and Cisco Routers (2500/3000/4000) and designed remote dial up solutions for over 75 clients annually.

Sacramento, California Area

• Technically designed and monitored data route efficiency plans, engineering operating plans, optimization standards, delivery schedules, payment provisions, contract reporting, and inspections for 14+ facilities.
• Troubleshot efforts of information systems analysts evaluating technical analyses and briefed project management partners through daily reports to leadership.
• Conducted data analysis on vendor deliveries, trailer tracking systems and price changes for seasonal products.
• Executed analysis and testing using C++ on transportation planning, inventory management and integrated various technical evaluations of cost elements such as engineering, start-up labor, facilities, fuel expenditure.

Rancho Cordova, California

• Served as a technical management consultant in areas of configuration, QA and document application setup for NOC consisting of 1,110 routers, 65,000 LAN ports and 600 circuits in various countries. Lead engineer on.
• Effectively generated end user network performance reports on demand and Provide Tier 2 analysis of reports, root cause and continuous correlation analysis of network events.
• Planned and directed highly technical and specialized data analyses including the development of management reports, error documentation, use cases, test plans/scripts, and error log systems.
• Reviewed customer network design, equipment staging, product installation, and post-installation support.

South Orange, New Jersey

• Directed and managed 24/7 Network Operations Center, 12+ Service Desk Analysts and provided Level 3 functions for customer networks to over 50,000 users annually. Analyzed and evaluated current and proposed LAN/WAN.
• Developed and implemented improved capacity planning and forecasting of customer increase.
• Installed CO’s Cisco Secure PIX Firewalls, PIX firewall to PIX Firewall secure VPN gateway, PIX Firewall to Cisco IOS router secure VPN gateway, Cisco VPN client to PIX Firewall via dialup.
• Implemented infrastructure and security projects, including corporate standards for securing SQL, Internet information Services, Internet Security Acceleration, remote VPN and secure shell.