- Instructed a group of 10 students on the English Language. -Assisted students with preparation for exams such as SAT and ACT.- Conducted and assisted with Florida State Standardized Testing. - Substituted groups of students as big as 45 at a time. - Assisted in all other as-needed tasks.

As the Head Cashier at The Miami Springs Aquatic Center, I am responsible for being the face of the pool, greeting patrons as they come to the front window, answering all types of questions that may arise, and handling all transactions that are paramount to our daily activities.-Deal with 20+ customers on a daily basis, relay information to customers while managing phone calls with a positive attitude-Maintain office space and ensure the cleanliness of all office objects and surfaces for a healthy and clean workspace once a week-Use interpersonal communication skills daily to deal with distressed customers and solve any issues at hand-Collecting detailed messages as office lesion to managers and supervisors; relying on correct information on daily routines-Administer daily transactions of sales including daily entrance fees, memberships, rentals, and swimming classes-Perform routine clerical work: filing, scanning, and making copies twice a week-Enforce COVID-19 protocols and safety measures while patrons were in the facility-Communicating with 10+ coworkers in order to provide correct information to a diverse group of customers and create a friendly work environment with a positive and friendly attitude at a professional level-Trained two new employees on the daily routines of Cashiers and how to perform necessary transactions

-Taught swimming lessons to children and adults: Swimming levels 1-6-Observed patrons swimming to prevent any incidents from occurring; being first responder-Coordinated with 10+ staff to manage cleanliness of facility; ensuring public health safety standards routinely-Learned about pump room equipment and how to operate and sustain functionality on a daily basis-Enforced 20+ facility rules and restrictions to all patrons and guests with the use of a whistle and voice during operating hours

-Aided with multiple setup and breakdowns of special events located in the Miami and Pembroke pines while working with 5-10 employees at a time-14-hour shifts consisted of activities ranging from managing locations, shirt creating, lifting of objects, greeting guests, crowd control, alluring of guests for activity engagement-Informed 50+ guests on activities and services being offered during events-Ensured smooth flow of events by completing more than 10 tasks a day assigned