Kenneth Brock Email & Phone Number

Omaha, Ne, Us

Ewing, Nj, Us

Mclean, Virginia, Us

PenFed is one of the country’s strongest and most stable financial institutions with over 2 million members and over $36 billion in assets. It serves members in all 50 states, as well as in Guam, Puerto Rico, and Okinawa.I oversee Business Resiliency, Disaster Recovery, Incident Management, Third Party Vendor Management and Operational Risk Management -- ensuring regulatory compliance and data protection across the company’s 50 branches and six service centers. I manage interdepartmental teams and third-party vendors to produce streamlined risk management frameworks, roadmaps, governance policies, crisis plans and exercises, cost analysis, scorecard reporting, internal service levels and training programs within a fast pace FinTech culture. I also manage program KPI’s, metrics, reports and presentation to the Enterprise Risk Committee, NCUA and Board of Directors. Key Accomplishments: ▸ Implemented Business Continuity & Disaster Recovery Program in nine months with no regulatory findings. ▸ Oversaw creation and implementation of Third Party Management Program ▸ Facilitate and run the disaster recovery testing program for technology and business teams▸ Ensured regulatory compliance (FFIEC, NIST, NCUA) with 1,000+ vendors and strategic partners. ▸ Implemented Business Impact Analysis resulting in 17% reduction in implementation costs.▸ Facilitated recovery for more than 150 reported incidents through nine 2017 hurricanes and typhoons, a data center power outage, 2020 Pandemic, a terrorist threat to staff, plus multiple tornadoes, blizzards, third-party data breaches and infrastructure incidents.

Omaha, Nebraska, Us

First National Bank of Omaha is the largest private bank in US with $25 billion in assets, and 5,000 employees. In this position, I oversaw continuity, crisis management and regulatory compliance. I created and implemented crucial policies, metrics and software tools necessary to ensure effective data management. As Director of Business Continuity and Disaster Recover, I managed two direct reports, as well as case-specific interdepartmental teams to ensure compliance, regulation and continuity remained in place. Key Accomplishments: ▸ Built second data center site to support the Disaster Recovery Program. ▸ Developed scorecard to calculate program maturity and recoverability for the organization.▸ Maintained enterprise business continuity and disaster recovery software tools. ▸ Implemented Active/Active solutions to increase resiliency and deploy technical mainframe solutions.▸ Reduced recovery by 20 hours for critical applications.▸ Conducted third-party vendor risk management assessment that identified operational points of failure.▸ Managed multiple audits (internal, financial audit, OCC regulator and customer).▸ Executed company’s first customer disaster recovery program.▸ Implemented the Infrastructure “Distributed Denial of Service” DDOS plan with top critical customers.

Us

Forest Pharmaceutical is a pharmaceutical company (now a subsidiary of Allergan). I oversaw the development of the company’s Disaster Recovery and Business Continuity Program, where he managed planning, corporate policies, metrics, scorecard reporting, employee training and budgets. In this role I oversaw department budget, managed 25 indirect reports and successfully delivered 52 disaster recovery projects. Key Accomplishments: ▸ Implemented technical solutions to reduce data center recovery time and business risk. ▸ Reduced costs 18% by managing business priorities, business impact analysis and risk assessments. ▸ Provided oversight to Internal and External Audits management and the request for proposal process.▸ Created best practice program to address audit gaps.▸ Implemented disaster recovery program software, corporate notification and emergency safety tools. ▸ Integral member of Supply Chain Risk Management Committee.

St. Louis, Mo, Us

Express Scripts is the nation’s largest pharmacy benefit manager with more than 28,000 employees, 83 million members and an annual revenue of $100.6 billion (current). As Director of Business Continuity, I developed and maintained strategic business continuity and crisis management framework to provide results.Additionally, I oversaw crisis management response to pharmacy anthrax scares, bomb threats, terrorist threat to staff, numerous natural disasters and 9/11 attack. Throughout each of these disasters, systems consistently remained in place and were highly successful in each situation. Key Accomplishments: ▸ Reduced insurance premiums by 40% over 2-year period.▸ Streamlined business and technology strategies by developing integrated staffing team.▸ Saved 18% of the annual budget by implementing centralized planning and recovery tools.▸ Led the development of a temporary licensed pharmacy in less than 48 hours following Hurricane Katrina. for key services.

Round Rock, Texas, Us

I managed business continuity and disaster recovery programs for top brands including Pepsi and National Alamo. He oversaw client relationships, account initiation and program implementation. Key Accomplishments: ▸ Saved client up to $57,000 by creating customized strategies that reduced risks, failure points and achieved an annual goals. ▸ Mitigated operational risks and points of failure up to 18% by designing and implementing key enhancements for clients. ▸ Coordinated ten disaster recovery hot-site exercises in 28 months.

• Lead the EDS Shared Services Business Continuity team as project leader to implement a recovery program for the Finance organization.• Completed annual Operational Risk Assessment and Business Impact Analysis Reports. The report identified gaps and recommendation with Return on Investment (ROI).• Performed cost analysis for internal hot site versus traditional hot-site recovery services.• Designed and built an internal recovery site by leveraging the corporate records facility • Implemented internal hot-site recovery center for the Corporate Financial Organization. • Presented recommendations then successfully implemented projects to reduce systems down time and defined internal and external Service Level Agreement requirements.• Identified Help Desk business continuity requirements and implemented fail over solutions.• Negotiated recovery contracts with hardware, software and recovery vendors.