Kenny Crawford Email & Phone Number

Houston, Texas, Us

• HR Systems Talent Consulting• Workday Learning Administration & Support

Us

• Religious educational writing for Adult curriculum

• Preaching & Teaching - Regularly preached Wednesday night services - Weekly taught the adult Sunday School class - Filled in preaching on Sundays as necessary• Strategic planning and administration - Planned and conducted worship services - Planned and conducted public events, community volunteer activities, and worked with key leaders to carry out the organization's mission - People & Program Management• Provided spiritual care through visitation, counseling, and prayer• Managed and maintained technical architecture - Administrated people management system, google business suite, & document management

El Dorado Hills, Ca, Us

Personal Counseling •Provided personal and spiritual counsel to students in their teens to adult professionals.Guidance in Planning •Guided students through scheduling and degree planning.Team Coaching •Coached students through grade struggles and connected them with support.

Newbury, Berkshire, Gb

• Functioned as administrator for an HR system and liaison between integrations IT and the business leaders• Helped deploy system enhancements to improve field operations• Created and maintained standard operating procedures governing system functions and features• Identified needed business improvements and determined appropriate systems required to implement solutions• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance

Houston, Texas, Us

Team Leadership • Led a cross-organization team in corporate impact planning, requirement gathering, and supportSystem Ownership • Maintained and supported the Learning Management System • Impacted audiences: internal employees, temporary workers, and External Customers.Knowledgable • Functioned as an industry expert and though leader in Learning

Palo Alto, Ca, Us

As an HR Systems Analyst, I was responsible for maintaining and troubleshooting the Learning Management System for internal employees, temporary workers, and External Customers.

Palo Alto, Ca, Us

• Created software solutions to help with process streamlining and efficiency• Established extensive procedures and policies for troubleshooting and resolving hardware and software issues• Performed ad hoc deep-dive analyses for specific business problems• Audited CSRs troubleshooting calls through case notes, documentation, and recordings

Palo Alto, Ca, Us

• Led and educated CCAs in troubleshooting procedure and current technology• Assisted CCAs by answering questions, responding to inquiries, and handling escalated telephone requests relating to Imaging and Printing devices for Small and Medium Business customers

Palo Alto, Ca, Us

• Assisted customers by answering questions, responding to inquiries, and handling telephone requests relating to Desktop/laptop computers and Imaging/Printing devices• Achieved revenue quota through product and service promotion during routine calls• Engaged in continuous learning and development opportunities to promote continued performance improvement

Searcy, Ar, Us

-Supported tellers for internet and local machine technology issues--Supported remotely via remote desktop and physical on-site support as needed-Participated in a company-wide technology shift project from local PCs to Thin Clients--Traveled around the state retiring the old machines and installing the new Thin Clients

Searcy, Ar, Us

-Supported tellers for internet and local machine technology issues--Supported remotely via remote desktop and physical on-site support as needed

Bachelor Of Applied Science (Basc), Computer Science

Associate Of Science (As), Computer Systems Networking And Telecommunications

Credentialed Minister, Pastoral Studies