Kenny Crawford Email & Phone Number

Houston, Texas, US

• HR Systems Talent Consulting
• Workday Learning Administration & Support

US

• Religious educational writing for Adult curriculum

• Preaching & Teaching - Regularly preached Wednesday night services - Weekly taught the adult Sunday School class - Filled in preaching on Sundays as necessary
• Strategic planning and administration - Planned and conducted worship services - Planned and conducted public events, community volunteer activities, and worked with key leaders to carry out the organization's mission.
• Provided spiritual care through visitation, counseling, and prayer
• Managed and maintained technical architecture - Administrated people management system, google business suite, & document management

El Dorado Hills, CA, US

• Personal Counseling
• Provided personal and spiritual counsel to students in their teens to adult professionals.Guidance in Planning
• Guided students through scheduling and degree planning.Team Coaching
• Coached students through grade struggles and connected them with support.

Newbury, Berkshire, GB

• Functioned as administrator for an HR system and liaison between integrations IT and the business leaders
• Helped deploy system enhancements to improve field operations
• Created and maintained standard operating procedures governing system functions and features
• Identified needed business improvements and determined appropriate systems required to implement solutions
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance

Houston, Texas, US

• Team Leadership
• Led a cross-organization team in corporate impact planning, requirement gathering, and supportSystem Ownership
• Maintained and supported the Learning Management System
• Impacted audiences: internal employees, temporary workers, and External Customers.Knowledgable
• Functioned as an industry expert and though leader in Learning

Palo Alto, CA, US

As an HR Systems Analyst, I was responsible for maintaining and troubleshooting the Learning Management System for internal employees, temporary workers, and External Customers.

Palo Alto, CA, US

• Created software solutions to help with process streamlining and efficiency
• Established extensive procedures and policies for troubleshooting and resolving hardware and software issues
• Performed ad hoc deep-dive analyses for specific business problems
• Audited CSRs troubleshooting calls through case notes, documentation, and recordings

Palo Alto, CA, US

• Led and educated CCAs in troubleshooting procedure and current technology
• Assisted CCAs by answering questions, responding to inquiries, and handling escalated telephone requests relating to Imaging and Printing devices for Small and Medium Business customers

Palo Alto, CA, US

• Assisted customers by answering questions, responding to inquiries, and handling telephone requests relating to Desktop/laptop computers and Imaging/Printing devices
• Achieved revenue quota through product and service promotion during routine calls
• Engaged in continuous learning and development opportunities to promote continued performance improvement

Searcy, AR, US

-Supported tellers for internet and local machine technology issues--Supported remotely via remote desktop and physical on-site support as needed-Participated in a company-wide technology shift project from local PCs to Thin Clients--Traveled around the state retiring the old machines and installing the new Thin Clients

Searcy, AR, US

-Supported tellers for internet and local machine technology issues--Supported remotely via remote desktop and physical on-site support as needed

Bachelor Of Applied Science (Basc), Computer Science

Associate Of Science (As), Computer Systems Networking And Telecommunications

Credentialed Minister, Pastoral Studies