Kenneth Whittaker Email & Phone Number

Lithia Springs, GA, US

Atlanta, Georgia

Received customer calls through ACD. Evaluated customer needs and advised them on proper treatment plan for their needs. Set up service appointments or referred them to proper department for their specific need.

Contracted to conduct cold calls to CV&D level executives to qualify them for interest in IBM SPSS & Cloud software products. Made over 100 calls per day and confirming and scheduling 15% for presentations

Greater Atlanta Area

·Responsible for increasing sales & developing new customers for Telular Terminal products in North America. ·Assisted customers with determining which product to purchase for wire line replacement for specific cellular carrier. ·Performed sales and related activities focused on the indirect customer base to increase sales & market share. Provides sales &.

Greater Atlanta Area

·Conducted outbound cold calls contacting businesses.·Investigated business's current telephone and IP applications and proposed and sold more efficient and cost effective solutions such as T-1, VOIP, DSL, and low cost telephone business lines.

Greater Atlanta Area

·Met and exceeded assigned sales goals, conducted outbound calls and generated leads to increase customer traffic. Maintain knowledge of recent wireless, voice and data products. Stayed abreast of competitive offers and provided local market feedback·Provided customer service relative to the sale, assisting the customer with product value through service.

Greater Atlanta Area

·Sold high-speed data and cable television services to business for committed periods of 36 to 60 months. Reported and solved customer complaints. ·Generated sales leads through a combination of field cold calling and lead development in order to build customer relationships

Greater Atlanta Area

·Worked in field door-to-door cold calling on customers selling then cable services. ·Checked cable taps and disconnected unauthorized viewers and converted 40% to paying customers. ·Accomplishments: Exceeded sales quota by 60% each month. Named Salesman of the year 2001.