Kenneth Wright, Mba, Safe, Csm, Itil Email & Phone Number

Falls Church, Virginia, US

Sacramento, CA, US

• Facilitate daily Agile stand-up, backlog refinement, sprint planning, and sprint review as well as orchestrate stakeholder meetings focused on the review of waiver specifications and securing stakeholder feedback..
• Secured a Governance, Risk, and Compliance product alongside the Division of Medicaid; conducted market research, resulting in the identification of a candidate that aligned with varied needs across multiple Medicaid.
• Implemented self-developed Kanban Board and Agile Training for team members.
• Identified T-MSIS project scope and goal in collaboration with Chief Technology Officer and Program Manager; inventoried all reports/data files to be analyzed by the T-MSIS project team and client T-MSIS team.
• Leveraged management and field expertise to quickly and efficiently resolve internal team and client issues.

Baton Rouge, LA, US

• Provide executive-level oversight for the integration and migration of significant, multidivisional advanced infrastructure and application projects. Generate and compile reports and develop meticulous project plans.
• Directed all components of multiple, concurrent development projects; served as the point of contact (POC) for the IT department and liaised between vendors, business units, and the Senior Management team.
• Monitored projects and schedules by leading meetings to track and communicate project progress.
• Delivered on-the-job training and mentorship for team members to ensure the successful delivery of project solutions in alignment with the service level agreement (SLA).

Reston, VA, US

• Directed cross-functional teams comprised of internal and external stakeholders as well as vendor resources. Developed project plans to guide projects to successful completion and validated system specifications..
• Recognized as a key member of the SAIC team responsible for achieving the highest customer satisfaction rating for the five-year contract period in 2011.
• Developed and deployed project implementation plans from conception to close-out to include the management of scope, budget, and project cost.
• Selected vendors for project consulting and project execution in collaboration with the PMO executive team; developed statements of work (SOW) and facilitated Bidders Conferences.

Houston, Texas, US

• Coached, mentored, and guided novice employees on tape products, optical products, backup applications, and backup services. Served as a functional manager within area of expertise; developed strategy, established.
• Conducted evaluations of customers’ business organizations and information system technology needs; developed solutions based on the results of such evaluations to ensure customers’ satisfaction with hardware.
• Minimized problem resolution time and returned systems to the production environment by creating solutions to technical problems that were not within the scope of level-1 consultants and field engineers.

Houston, Texas, US

• Stood at the forefront as a technical leader and liaison for Engineering, Service Delivery, and the customer; responsible for complex problem solving regarding multiple engineering technologies. Facilitated team.
• Thrived as the Technical Crisis Manager and collaborated with the Customer Satisfaction Manager and Engineering team; served as the POC for the Support team and customers while creating a supportable, cost-effective.

Master'S Degree, Business Administration And Management, General

Bachelor Of Science - Bs, Electronics Engineering Technology

Associate Of Science - As, Electronics Engineering Technology