Kenneth Tran Email & Phone Number

Charlotte, North Carolina, United States

• Assist with the development and continuous updates of AIG's cloud based alternate communications platform for communication, file sharing, and other workspace applications. - Complete defensible baseline configuration.
• Support and manage Cyber Range efforts and maintenance along with various exercises which includes cyber range drills, table top exercises, challenges and other simulations - Assist with planning, developing, and.
• Assist in phishing operations/ resistance program that tests the entire workforce - Perform checks on our campaigns to ensure the most accurate metrics were delivered by identifying false positives and managing them.

Charlotte, North Carolina

• Supported the global technology modernization teams on the Windows 2k8 Remediation Project. Maintained system of record monitoring regional activities and deliverables
• Assisted with global delivery including tracking SDLC activities, PMO processes, change management, and the permit to build process
• Produced weekly dashboards monitoring KPI’s of the overall program and implemented daily pulse reports for regional delivery leads
• Assisted with transition of IT & Communications processing to a self-service model. Streamlined redundant steps to drive simplified processes

Charlotte, North Carolina

• Information Security Office-gCDC Cyber Security Readiness Team, Threat Detection and Response
• In support of end user training, administered phishing campaigns, including testing of new hires, non-integrated entities (NIEs), and quarterly global campaigns
• Plan, prepare, and execute our global phishing simulation program to test and prepare our global workforce to recognize and report suspicious emails.
• Produce reports and metrics of phishing campaigns to identify and aid in areas of improvement for the workforce
• Developed campaigns leveraging analysis from Service Now and Splunk data sources
• Performed analysis and developed metrics reports on real malicious phish and various phishing campaigns to provide areas of success/ improvement for the technology leadership team (TLT)

Charlotte, North Carolina

• PMO
• Supported Agile teams on PCG Cloud Migration and PCI Tokenization projects
• Facilitated sprint planning in projects through meetings and JIRA software
• Documented daily scrum meetings, including updating of weekly status reports. Assisted team members with completing assigned tasks and deliverables

Charlotte, North Carolina Area

• Prepare field artillery tactical data systems
• Determine target location using computers or manual calculations
• Performed computer operations including fire mission processing, fire plan schedules, and data base construction
• Input initialization data and data base information to field artillery tactical data systems
• Maintained and operated communication systems and help prepare computer centers for operation

Charlotte, North Carolina

• Provided support to the lab by verifying and performing a wide range of quality control inspection of sample ink using software (color iQC, IFS) to make sure it matched the standards before shipping out to customers
• Responsible for making formulas of colors and color matching in lithographic, flexographic, and UV ink with software to prepare for mass production of ink based on customer’s needs.