Business Specialist
1 year as Business associate specialist we handles Verizon for business accounts.
Mar 2022 - Jun 2023
AeroLeads people directory · profile
Kenneth Ryan Hernando Email & Phone Number
Freelancer, Sales Representative, Retention specialist, Escalation Team(Finance), Business associate specialist, Sr. Quality Evaluator
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 71%
Role
Freelancer, Sales Representative, Retention specialist, Escalation Team(Finance), Business associate specialist, Sr. Quality Evaluator
Location
San Jose Del Monte, Central Luzon, Philippines
Who is Kenneth Ryan Hernando? Overview
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Quick answer
Kenneth Ryan Hernando is listed as Freelancer, Sales Representative, Retention specialist, Escalation Team(Finance), Business associate specialist, Sr. Quality Evaluator based in San Jose Del Monte, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Kenneth Ryan Hernando.
Kenneth Ryan Hernando previously worked as Business Specialist at Afni Philippines Inc. and Finance Specialist at Afni Philippines Inc.. Kenneth Ryan Hernando holds Tourism Manangement from St. Clare College.
Profile bio
About Kenneth Ryan Hernando
I've been in the BPO industry for 8 years, in those 8 year I was able to experience sales and retention in SiriusXM satellite radio for 4 years. Become Sr. Quality Evaluator we support the company strategies to meet their goals. We facilitate calibration, audit calls and send reports/deliverable in daily, weekly and monthly basis to maintain the scores and metrics of the company/account that we are supporting to hit their goals or target. I'm part of the collection escalations team called Resolution supervisor in Sprint now part of T-Mobile. I have experience when it comes to financial account we help customers to maintain and reduce debt in their accounts. I'm a business support specialist we support business account getting bulk sales and have experience technical support testing their phone do basic and advance troubleshooting steps to fix their phones, routers or any internet issue.
6 roles
Kenneth Ryan Hernando work experience
A career timeline built from the work history available for this profile.
Finance Specialist
1 year as Resolution supervisor part of the escalations team.
Feb 2021 - Mar 2022
Outsourcing Specialist
Just One Dime
Oct 2020 - Apr 2021
Sr. Quality Evaluator
We strategies to help the company met their goals and metrics. We monitor agents behavior to help them improve their quality scores and improve their scores.
Dec 2018 - Oct 2020
Retention Specialist
As retention specialist we are trained to prevent customer cancelling their services. SiriusXM account
Dec 2016 - Dec 2018
Sales Representative
2 years as sales agent in SiriusXM satellite radio.2 years as retention specialist in SiriusXM satellite radio.1 year as mentor supporting the same account SiriusXM1 year and 4 months as Sr. Quality Evaluator
Dec 2014 - Dec 2016
1 education record
Kenneth Ryan Hernando education
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St. Clare College
FAQ
Frequently asked questions about Kenneth Ryan Hernando
Quick answers generated from the profile data available on this page.
What is Kenneth Ryan Hernando's role at their current company?
Kenneth Ryan Hernando is listed as Freelancer, Sales Representative, Retention specialist, Escalation Team(Finance), Business associate specialist, Sr. Quality Evaluator.
Where is Kenneth Ryan Hernando based?
Kenneth Ryan Hernando is based in San Jose Del Monte, Central Luzon, Philippines.
What companies has Kenneth Ryan Hernando worked for?
Kenneth Ryan Hernando has worked for Afni Philippines Inc., Just One Dime, and Concentrix.
How can I contact Kenneth Ryan Hernando?
You can use AeroLeads to view verified contact signals for Kenneth Ryan Hernando, including work email, phone, and LinkedIn data when available.
What schools did Kenneth Ryan Hernando attend?
Kenneth Ryan Hernando holds Tourism Manangement from St. Clare College.
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