Kenn Jerone Omar Email & Phone Number

Metro Manila, Philippines

Metro Manila, Philippines

United States

The duties and responsibilities of a Sales Account Specialist are but not limited to:• Process customer orders through CRM and ERP.• Ensure accuracy of order entry and changes.• File orders/requests per company guidelines and policy.• Maintain customer database and ERP system.• Facilitate customer service requests for administrative documentation and returns.• Communicate order confirmations/changes to customers and buyers proactively.• Develop product knowledge to answer basic customer inquiries.• Answer phones and direct calls to the relevant people.• Provide administrative support to management, sales, and purchasing staff.• Assist the sales teams with quoting.• Provide backup support to other Sales Account Specialist, as necessary.

Philippines

Philippines

Key functions and responsibilities of a Sales Executive:Prospecting and Lead Generation:Identify potential clients and customers through research and networking.Generate leads through cold calling, email campaigns, and other outreach methods.Client Relationship Management:Build and maintain strong relationships with existing clients.Understand clients' needs and work to address them effectively.Provide excellent customer service to enhance client satisfaction and loyalty.Sales Presentations:Conduct product or service presentations to potential clients.Clearly communicate the value proposition and benefits of the offering.Negotiation and Closing Deals:Engage in negotiations to reach mutually beneficial agreements.Close sales deals and achieve revenue targets.Market Research:Stay informed about industry trends, competitors, and market conditions.Provide feedback to the marketing team based on customer insights.Sales Strategy Development:Develop and implement effective sales strategies.Set sales targets and goals aligned with the overall business objectives.Pipeline Management:Manage the sales pipeline by tracking leads, opportunities, and deals.Forecast sales projections based on pipeline analysis.Team Collaboration:Collaborate with other departments, such as marketing and customer service, to ensure a seamless customer experience.Provide input to improve products or services based on customer feedback.Reporting and Analysis:Prepare and present regular sales reports to management.Analyze sales data to identify trends and opportunities for improvement.Time Management:Effectively manage time to prioritize tasks and maximize productivity.Handle multiple clients and deals simultaneously.Networking:Attend industry events, conferences, and networking functions to expand the professional network.Leverage networking opportunities to generate leads and build relationships.

Philippines

Projects: Chemical cleaning (Boiler Systems, Condenser Systems, Reverse Osmosis Systems), Pipe Passivation and Tank Disinfection. Commissioning of newly installed water treatment equipment (Clarifier System, Ceramic Membrane System and Reverse Osmosis System) Ensures proper implementation of projects. Prepare the necessary documents needed for safety and compliance. Request for the preparation of the necessary materials and equipment needed.  Prepare operations/procedures and maintenance manual of chemical and system clean-out projects, and newly installed equipment. Supervise technicians during project implementations. Monitor chemical solution concentrations and amount of chemicals consumed; perform on-site sampling and water analysis; maintain records of % acidity & iron pick-up, pH, TDS, and residual chlorine; make accomplishment reports prior to and during the execution of the project/servicing; and communicate with client for concerns and turnover of projects and servicing. Perform commissioning and testing/troubleshooting of newly installed reverse osmosis, softener, and water and wastewater treatment systems – calibrate dosing pumps, and compute and set chemical dosages; and conduct on-site sampling and water analyses, interpret data, and make recommendations. Prepare progress and analysis reports every after projects.  Make project clearances and variance reports for the completed projects.  Conduct proper turn-over of the accomplished projects.