HealthPlus Group Sdn Bhd is an official marketing arm of LifeCare Diagnostic Medical Centre at Bangsar South. We are providing Comprehensive Health Screening and ECP treatment.We started 16 years ago and have served more than 450,000 clients from all over the world including Australia, New Zealand, UK and Canada.Critical illnesses like cancer, heart attack or stroke, prevention is better than cure and early detection is made possible through periodic screening which is the key to prevention.

* Develop, review and finalize pre-opening sales & marketing plan, property positioning and USP* Develop, review and finalize organisation chart and manning guide, critical path and timeline* Develop, review and finalize sales & marketing policies and procedures* Explore hiring channels, advertising and search options to determine search process of candidate* Refine sales plan and target segments, work out segment strategies and plan* Develop, review and finalize sales and communication materials and collateral for rooms, F&B* Build database of property information for all online channels (GDS, IDS, OTA, Website)* Establish PMS configuration, room type coding and configuration/description, rates mapping* Develop, review and finalize rates and selling strategies* Contracting and RFP

Accomplishment include the following but not restricted to • Human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing sales performance; enforcing policies and procedures.• Achieved operational objectives by contributing room and catering sales and marketing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementation, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining product and service improvements; implementing change.• Meets rooms and catering financial objectives by forecasting and preparing an annual budget and business plan; analysing variances; initiating corrective action plan to meet targeted revenue• Determines annual P&L by forecasting and developing annual sales target; projecting expected sales revenue; revenue management; analysing trends and results; recommending and establishing pricing strategy; monitoring competition, supply, and demand, city-wide activities.• Accomplished marketing objectives by planning, developing, implementing, and evaluating promotion, advertising in print and online and joint promotion programs.• Identifies marketing opportunities by identifying customers’ requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market and product development • Maintaining good rapport with internal stakeholders and key accounts by making periodic visits and entertainment

Responsibilities: Managing the corporate sales team which comprises 2 Business Development Manager and 1 Sales Coordinator and ensuring sales process takes place which include sales activities with current clients, obtaining new prospects, closing deals and relationship building. Task with managing the entire hotel RFP’s process in submitting, renegotiating and liaising with other stakeholders in making the hotel bid competitive. Also handle all local and national wholesalers in marketing hotel packages, negotiating group series, short breaks and weekend packages and contracting. Achievement: Managed in maintaining current group of clients through key account management despite difficult and challenging market condition. Through market intelligence and competitor’s information, I managed to win 4 major and national accounts which potentially generate in total 6000 room nights. Also continuously meeting tough budget for the last 3 months even though market condition contracting.

Responsibilities: Managing the sales team that focus on corporate segment, government segment and wholesale, marketing team as well as reservation and report to the Group General Manager. Improving internal system, reporting and re-structuring of organisation chart to ptimise results and effectiveness. Formulate short term action plan with timeline according to individual’s performance in ensuring budget is met. Identify new market, area and industry to develop new accounts. Initiate joint promotion with reputable companies to build brand awareness. Manage Marketing Communication to produce write up in print and social media, placing strategic print advertisement in magazine, tied up with reputable brands to develop synergistic partnershipAchievement: Improved internal system, revamped team structure and streamlined sales operation into a highly effective team. Managed to yield and improve hotel ADR by 3% by moving BAR rates more closely to demand and activities. Achieved and met monthly room and catering budget during upgrading process which was without pool and car parking area for 4 months and improved conversion rate from phone leads in Reservation Dept and reduced the number of dropped calls by 35%

Responsibilities: Managing the sales team which comprises of the corporate segment, government segment, wholesale and report to the Group Director in ensuring monthly budget for rooms and catering are met. Set direction for the team and organising weekly and monthly meetings to track progress against budget. Formulate short term action plan with timeline according to individual’s performance. Develop products and packages that suit current market trend as well as spending power and launch it according to hotel business trend.Achievement: Drive team in achieving monthly budget through consistent and systematic follow up from large number of leads which was lacking when taking over the team. Improved internal communication system between sales and reservation for large group bookings to make team more efficient

Responsibilities: Managing the corporate segment and report to the Group Director of Sales and to drive a total of 12 sales managers and executives in different capacity in all related sales activity and key account management to achieve a combined of $32million in yearly budget to fill 1234 rooms in combined inventory and 55 function rooms which also include Convention Centre that can cater to 2600 pax in banquet eventAchievement: Achieved extremely stretch yearly budget of $32million through sheer drive, motivation and constant weekly team meeting. Managed to achieve the highest room revenue in the history of the hotel since opening. This was made possible by formulating yield strategy and restructured rate grid

Responsibility:A project management and sub-contractor specialized in high security projects involving prisons, detention center, police stations and banks where the design is conceptualized, tendering processes, carrying out physical works according to schedule, quality control and testing and commissioning are the main core of my responsibility Achievement:Being the sub-contractor to undertake the physical security contract in the Sungai Buloh Prison which was the first prison being built since 1895 when the Pudu Prison was built. Even since my company was also awarded with similar contracts for Kuching, Pokok Sena and Tapah Prison