• Three years of management consulting experience on cases within the payments industry, focused on retail payment topics (e.g., issuing, Buy Now, Pay Later, and digital payments)• Lead the end-to-end publication of BCG’s Quarterly Credit Card Issuer Report that is delivered to 600+ clients. The report covers KPIs of the leading U.S. issuers benchmarked against peers• Help solve client problems by leveraging industry expertise, research, or analytical analysis and distilling the insights into easy-to-understand slides or content for senior stakeholders• Own modules across multiple payments strategy projects for companies in the payments space, as well as across multiple industries such as gaming, hospitality, and restaurants• Provide Payments 101 orientation to case teams when they are starting projects to help bring consultants that are new to payments up to speed quickly• Lead competitive benchmarking and market landscaping efforts for clients utilizing internal resources and databases, expert interviews, and secondary research• Support commercialization efforts for the Payments practice by engaging as a thought partner and content expert to senior stakeholder, developing IP and materials that are used in client and industry presentations• Assist with on-boarding, training, and guidance for new colleagues across broader Knowledge Team (KT)

• Assist case teams with research and data needs across all stages of the case life cycle. Covering everything from conducting market landscaping, peer analysis, financial analysis, and product benchmarking.• Act as a thought partner and provide recommendations to Consultants and Partners around industry landscape and trends for Retail and Transaction Banking. • Manage and prioritize multiple deadlines daily for different case teams and summarize outputs through Email, PowerPoint and Excel. • Research and coordinate publication for Quarterly US Credit Card Issuer report that goes to 300+ clients.• Coordinate workflow of Financial Institutions case team support requests.• Conduct interviews and assess new candidates for employment in DRS.• Train and develop talent on the subgroup team, as well as lead trainings for Thomson One to all new joiners.• Partner with offshore team for overflow work and act as quality control advisor for any questions.

• Founding member of the Tech Champions team, responsible for testing and troubleshooting new tools.• Built long-term relationships with key senior stakeholders within the Consulting and Knowledge teams.• Built company profiles, researched financial and insurance markets, and collected historical case material.• Developed extensive database knowledge across platforms such as SNL, Bloomberg and Thomson One.

• • Organized, reviewed and processed expense reports on a weekly basis.• Analyzed and summarized time and expense reporting data to identify trends and excess spending.• Ensured proper setup and consistent maintenance of employee records in financial database.• Advised managers and consultants to help them better understand specific reporting metrics.• Built and edited reports in Business Objects utilized by my team, managers and finance staff worldwide.• Trained new hires on how to use the time and expense system, as well as the travel and expense policies.

• Processed weekly payroll for all US offices and ensured accurate transfer of all paychecks.• Processed adjustments to benefits, calculated vacation payouts and collaborated with HR on projects.• Prepared cash transfer report of weekly payroll for Treasury department.• Engaged in testing of new Workday payroll system

• Utilize company database to find listings for clients.• Post ads to attract customers as well as reach out to classmates and existing customers.• Analyze market and web data to find hot rental markets and peak web traffic time.

• Work with New Business team to launch and support new initiatives for the company.• Collaborate with vendor’s to ensure that product reached store’s on time for launches.• Worked with other members of the team to establish an action plan for each new initiative.• Took financial planning courses and forecasted inventory for each initiative.• Maintained a high level of inventory for existing program and worked to solve any store issues.

• Managed store employees, establishing leadership and motivating personnel.• Verified & processed store deposits & cash, reconciled accounts at day end.• Developed a high level of customer service skills through responsibilities of running the store.