Establishing global product management standards.• Implementing Scrum methodology in software development processes.• Led internal and external software initiatives.• Guiding software strategy based on end-user needs, business goals, and technical feasibility.• Identifying cost and time-saving opportunities, delivering ROI for internal software.• Understanding stakeholder needs and creating actionable plans for tool optimization.• Creating business plans for proprietary software distribution and commercialization.• Heading global support plan and intake process for new requirements.

• Developed and implemented new processes for Project and Product Management.• Designed and executed software marketing and distribution strategies for internal projects.• Managed startup operations, overseeing day-to-day activities and ensuring smooth functioning.• Implemented agile Software Development Life Cycle (SDLC) for the team, improving project efficiencySupported the launch of a new line of business, contributing to its successful establishment.• Effectively managed client expectations and gathered requirements to deliver tailored solutions.• Conducted software integration functional mapping, ensuring seamless system integration

• Managed Latam's projects as a Project Manager.• Implemented and supervised QA processes.• Led the R&D team.• Conducted market trend analysis for LMS software.• Gathered end-user and stakeholder needs.• Oversaw product management of the main LMS software.• Implemented bug fixing and new feature processes using Agile methodology.• Conducted system demos for potential clients.