We believe Partnership Teams should be self-sufficient and have direct access to the tools they need to stand up and run world class partnership programs.Partner Fleet enables partnership teams to launch elegant partner marketplaces, directories, and microsites to promote their programs and partners while helping customers find the right fits for their ecosystems.

Partnership Leaders is the industry association for Partnership/Channel/ Alliances/Business Development leaders. The association’s mission is to elevate the role of partnership leaders at their companies and provides a vibrant online community, virtual events, curated professional networking opportunities, and educational resources to drive success for it's members.

Product Manager for API & Partnerships for all of Daxko in charge of the entire partnership program from strategy to execution. • Managed the APIs & partnerships for 4 main product lines and 5 bolt on product lines. • Two API GTM launches from internal training, value statements, market positioning, and documentation. • Worked with 5-15 onshore and offshore development resources through Kanban & sprints.• Defined & launched the technology partner program including pricing, contract, positioning, market readiness assessments, certification, and on-boarding. • Owned building relationships and driving partners to join the program.

Product Manager for three functional areas: Partnerships/APIs, Salesforce Managed Package, and Internal Integrations. • Responsible for Roadmap, Stakeholder Alignment, Daily Scrum, Project Updates and Delivery. • Expanded products to support existing customers and expand into more prospect markets.• Closed and launched our APIs with a half a dozen enterprise companies.

In charge of building a Salesforce CRM app from the ground up. Worked on the requirement gathering, costumer interviews, initial design, and development. Responsible for designing the app with security in mind and passing Salesforce Security Review. Worked with pilot customers to improve and update the G2 Crowd Connector app.• Lead two company efforts first the Salesforce CRM app, and the internal APIs and integrations. • Owned building a Salesforce CRM app from the ground up including requirement gathering, costumer interviews, initial design, and development in less than 3 months released V1.• Mentored and trained new team members.• Evaluated and implemented GDPR mechanism and processes.• Worked with pilot customers to improve and update the G2 Crowd Connector app.• Managed our internal APIs and integrations, working with internal stakeholders to evaluate needs and ensure they were receiving the data they needed in a format they could execute.

G2 Crowd is a Ruby on Rails shop with a strong emphasis on front-end code and good design.Build and help maintain a high quality, stable, and well tested web applicationFull-stack developer responsible for implementing new features, improving existing features, and maintaining cleanliness in the code base. • Built and helped maintain a high quality, stable, and fully tested web application. • Full-stack developer responsible for implementing new features, improving existing features, and maintaining cleanliness in the code base. • The go-to person for managing APIs and Integrations both internal and external.

Drive cross functional adoption of the Upgrade Process. Create/modify the Upgrade process to best fit our company and our customers.Upgrades - Process Owner, Process ImplementationTop Level Resource - Both for Customer Support, Professional Support, and Sales Engineering Escalations - Final step before Development must get involved Code Performance and Evaluation - Involved in reviewing implementations and performance Bug and Hotfix - Determined priority and severity of bugs for possible patch-set or major release viability

Upgrade - Processes, Problems, Planning, and Customer CommunicationHigh Level Support - Both for Customer Support, Professional Support, and Sales EngineeringEscalations - Final step before Development must get involvedCode Performance and Evaluation - Involved in reviewing implementations and performanceBug and Hotfix - Determined priority and severity of bugs for possible patch-set or major release viability

• Drive cross functional adoption of the Upgrade Process. Create/modify the Upgrade process to best fit our company and our customers. • Managed and grew a team from 1-5.• Upgrades - Process Owner, Process Implementation.• Top Level Resource - Both for Customer Support, Professional Support, and Sales Engineering. • Escalations - Final step before Development must get involved.• Code Performance and Evaluation - Involved in reviewing implementations and performance.• Bug and Hotfix - Determined priority and severity of bugs for possible patch-set or major release viability.

Assisted in creating and updating tools to assist in productivity and improve processes during free or available timeOwner of the projects since December 2011

Resolving Customer Support ticketsBecoming a product expert Assisted Professional Support as necessary