Kenny Chiem Email & Phone Number

San Francisco, California, US

• Develop and execute operational processes (team roadmap, program view, rhythm of business calendar, review process) for Talent Management and DEI program launches, ensuring seamless alignment with organizational goals.
• Partner with Internal Communications to establish approval flows, communications content alignment and tracking methodologies for Talent Management & DEI team communications for various audiences (all employees.
• Deliver clear timelines, roadmaps, and deliverables to support the DEI team in achieving quarterly OKRs as project management lead
• Drive critical DEI initiatives, including a Self-ID campaign with updated Workday selections, Inclusion Challenge, Organizational Health Reviews, and performance equity analysis through end-to-end project management.
• Project manage and pilot the promotions request process migration to Workday, collaborating with People Systems, Business Partners, and Compensation to streamline the Performance Rewards lifecycle and build learning.
• Establish reporting and tracking across Talent Management & DEI team by designing and developing a monthly impact report to measure program effectiveness and inform future team strategy with report insights

San Francisco, California, US

• Partner with Senior Director, Organizational Development and Director of DEI to scale and develop DEI and manager development learning strategy yearly by assessing company needs using engagement surveys, stay and exit.
• Project managed the implementation process of Strava’s LMS (Workday Learning) by tracking and completing deliverables, collaborating with the implementation team and Senior HRIS Analyst and build documentation for.
• Launch and scale 5+ L&D programs by leading the design, pilot and live phases, collaborating with stakeholders and design consultants to ensure successful and impactful programs with our feedback loops
• Manage operations (enrollment, scheduling, completion tracking, program comms, marketing) of 10+ L&D courses and initiatives to ensure an optimal learner experience from end-to-end
• Measure program effectiveness and completion of all L&D courses on a bi-annual basis by exporting post-program survey and completion data from Workday Learning and visualizing the data through pivot tables to.
• Vet, onboard and evaluate 3+ facilitation vendors to ensure impactful learning experiences for employees across various courses (DEI, Manager, IC)

• Project managed the migration of L&D’s current standing courses from current platform (Zoom, WebEx TC, BJNS) to WebEx Meeting Center by creating milestones, holding project team and stakeholders accountable to.
• Launch and scale 7+ D&I programs in a virtual space by supporting the product’s lifecycle from pilot stages to RTB from an operational standpoint through iterating on tested/piloted sessions using a feedback loop.
• Manage internal faculty for Be the Ally course by creating the facilitator certification process, coordinating with Proteus (external vendor) to evaluate facilitator performance and provide resources (sandbox sessions.
• Create reports from CSOD to evaluate program health and facilitator excellence of 7 D&I programs by visualizing data through pivot tables to inform D&I Learning team of trends and future program improvements
• Export HR sensitive data from Visier database to support breakdown of course completion data across various demographics (region, org, job level, department, leader, etc) in order to calculate saturation rates of.
• Collaborate with XFN partners (Enterprise Learning Operations and L&D partners) to market, operationalize and scale D&I programs globally by establishing processes for escalations, demand planning, coordinating.

Boston, Massachusetts, US

• People managed four direct reports by providing weekly 1:1’s, feedback, role clarity and instruction to ensure professional development of direct reports and leading team to meet departmental needs
• Project managed multiple events from start to finish by tracking deadlines, communicating to internal/external stakeholders, and identifying event needs, outside of role scope to ensure student success and increased.
• Deliver site and program success by providing solutions and suggestions based on previous programmatic experiences and escalating to Site Director as needed
• Exceed all organizational goals for graduate outcomes (averaging 80% tech-related jobs across 3 cohorts) by leading Silicon Valley-based team to support 150+ graduates annually in securing employment
• Analyze data for 200+ alumni by creating Salesforce reports, cross-referencing reports with internal data to ensure accuracy, and crunching data in Excel in order to make data-driven recommendations to the leadership.
• Facilitate weekly workshops for up to 40 students and interns covering career readiness skills and diversity and inclusion, ensuring that all students graduate with the requisite knowledge to navigate the corporate.

Boston, Massachusetts, US

• Facilitate daily trainings over a 5 month period on effective professional communication to 80 young adults (age 18 - 25) from underserved communities to ensure successful transition to their corporate internships
• Incorporate program management skills by working closely with fellow Instructors to manage, track progress, and complete multiple projects that cover 3, 7 week, Modules that assists trainees in blending technical and.
• Curate content through a Learning Management System called Schoology to help trainees map out what the course will cover
• Analyze survey data from 150+ corporate internship managers to determine how curriculum can be tailored to the needs of corporate partners and trainees
• Utilize Excel and Google Spreadsheet to analyze trainees’ performance during L&D and internship, paying close attention to key indicators of success for different demographics
• Focus on trainees’ engagement with content by maintaining a dynamic learning space which results in 93.33 % of students reporting they were engaged with the content “often” or “always”

Boston, Massachusetts, US

• Developed and facilitated financial aid, credit transfers, and next steps workshops for program alumni, interns, and students interested in pursuing higher education
• Visualized and analyzed data from contract and student experience surveys for five learning communities across YUBA using PowerBI, Salesforce and Excel for the Program and Regional Management Team
• Managed electives program in collaboration with external partners and volunteers, resulting in 10+ professional development workshops and networking events for the career advancement of Year Up students, interns, and.
• Developed and maintained the working partnership between the organization and Foothill College, establishing an annual full-time college enrollment of 400+ program participants per year
• Provided academic advising and resources for cohorts of up to 320+ young adults a year, focused on college planning and support in financial assistance
• Developed and revamped the EPIC plan processes by implementing more coach and students accountability, utilizing Excel, Contract Manager and Salesforce to track student progress