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@sentinelone.com
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1 phone found area 512
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LinkedIn matched
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Kenny Cho is listed as Customer Success Engineer at SentinelOne at SentinelOne, based in Greater Boston, United States. AeroLeads shows a work email signal at sentinelone.com, phone signal with area code 512, and a matched LinkedIn profile for Kenny Cho.
Kenny Cho previously worked as Customer Success Engineer at Sentinelone and Senior Customer Success Engineer at Chaossearch. Kenny Cho holds Bs, Information And Computer Science from Uc Irvine.
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AeroLeads found 1 current-domain work email signal for Kenny Cho. Compare company email patterns before reaching out.
Over 26 years of IT professional experience serving various positions from Unix/Linux/Windows system administration to software QA engineer to IT subject matter expert consulting with numerous enterprise level clients.Most recent experience include:- 5+ years cloud environments such as Amazon Web Services, Google Cloud, and MS Azure with emphasis on cloud storage (AWS S3, Google Cloud Storage, Azure Storage Blob), queue services, and IAM policies. - 5+ years with Python and Windows PowerShell for scripting/process automation purposes.- 5+ years using REST API’s on several software products (using Postman and Insomnia API or curl utility) for automation and QA testing purposes. - 3+ years experience with various Data/Log Analytics software (SentinelOne, Cribl, Splunk, ElasticSearch, MS Sentinel, LogStash, FluentD, Kibana)- 3+ years experience performing customer onboarding projects centered on various data analytics platforms with numerous clients in SaaS environments - 2+ years experience with container software such as Docker and Kubernetes.
Listed skills include High Availability, Solaris, Clustering, Shell Scripting, and 31 others.
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Mountain View, California, Us
Responsible for onboarding new and existing customers to the SentinelOne data platform with emphasis on guiding customers to ingest various security and application data into the SentinelOne data platform to use for creating search queries and transforming the data from the queries into graphs and dashboards.
Boston, Massachusetts, Us
- Serve as the primary point of contact for customers from onboarding to renewal, serving as the main customer champion and advocate within ChaosSearch. - On-board new customers to the ChaosSearch platform, define and measure success goals with customers.- Monitor customer usage to proactively assist customers and ensure that customers are obtaining the most value possible out of ChaosSearch.- Train and mentor customers with new features as the platform expands.- Participate in content creation and documentation efforts to help drive customer success and awareness using the ChaosSearch platform.- Collaborate with sales, product, and engineering teams to drive customer feedback into the product development lifecycle serving as the voice of the customer.- Collaborate closely with team members supporting renewals and expansion opportunities.- Collaborate with Product, Engineering and Operations teams to improve how we build, deliver, monitor, and operate the Chaos platform.
Boston, Massachusetts, Us
Responsible for sharing advanced technical practices with the level 1 and 2 support teams, updating and exposing flaws in documentation, and working closely with the software development team to resolve customer and product issues.Key Responsibilities: • Respond to escalated technical issues surrounding the Zerto platform, primarily by web portal, telephone and e-mail • Interfaces directly with customers at different stages of problem resolution process including understanding customer issues, communicating action plans for resolution, explaining developments, and conveying resolution • Resolve complex technical issues through research, log analysis, issue reproduction, and advanced troubleshooting • Work directly with other technical support staff, quality assurance, development, and the customer account teams to resolve problems related to the Zerto product • Manages own schedule of cases, which includes determining priority levels, negotiating and setting expectations with customers • Thoroughly documents all issues, develops and reviews content for knowledge base of the Zerto product• Assist in supporting beta Zerto software products, and pre-GA Zerto software versions
Cedar Park, Tx, Us
- Participate in the planning and execution of any upgrades, deployments, patches or disaster recovery testing. Perform configuration and environment reviews. - Assist with production planning to minimize risk to the operating environment and Veritas high availability and disaster recovery orchestration products. - Assist with planning and support of evaluations for new features and functionalities within the Veritas high availability and disaster recovery orchestration products. - Provide technical detail and actively participate in the account-planning process and in quarterly business reviews to assess program's status and strategic direction relative to the customer's business objectives. - Diagnose technical issues encountered with Veritas high availability and disaster recovery orchestration products. - Monitor and manage escalated issues and serve as the single technical point of contact. Provide monitoring and incident response during non-routine activities. - Provide informal knowledge transfer to customer staff who covers the management and maintenance of the Veritas products.
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Kenny Cho works for SentinelOne.
Kenny Cho is listed as Customer Success Engineer at SentinelOne at SentinelOne.
AeroLeads has found 1 work email signal at @sentinelone.com for Kenny Cho at SentinelOne.
AeroLeads has found 1 phone signal(s) with area code 512 for Kenny Cho at SentinelOne.
Kenny Cho is based in Greater Boston, United States while working with SentinelOne.
Kenny Cho has worked for Sentinelone, Chaossearch, Zerto, The Collective Group, and Encore Technologies.
You can use AeroLeads to view verified contact signals for Kenny Cho at SentinelOne, including work email, phone, and LinkedIn data when available.
Kenny Cho holds Bs, Information And Computer Science from Uc Irvine.
Kenny Cho is listed with skills including High Availability, Solaris, Clustering, Shell Scripting, Unix, Sun, Server Architecture, and Operating Systems.
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