President charged with leading a world class rental furniture and staging company and its team of well known and well respected professionals. Furniture Rental is a California based company, specializing in providing high quality furnishings throughout California, and Dallas Texas. Fashion is a preferred provider of furnishings to many corporate housing companies, as well as many apartment residents throughout all of California, and Dallas Texas.

In newly created position, responsible for directing and implementing operational excellence policies, programs and initiatives within operations, and providing leadership and guidance/input when designing, developing, revising/implementing new equipment, processes and/or procedures in operations.■ Developed and maintained relevant standard operating procedures when implementing new initiatives.■ Educated, trained and motivated employees to achieve a culture of continuous… Show more In newly created position, responsible for directing and implementing operational excellence policies, programs and initiatives within operations, and providing leadership and guidance/input when designing, developing, revising/implementing new equipment, processes and/or procedures in operations.■ Developed and maintained relevant standard operating procedures when implementing new initiatives.■ Educated, trained and motivated employees to achieve a culture of continuous improvement.■ Led several cross-functional projects to drive efficiencies, quality service and safety.■ Designed several new projects, including a new Frame Department.■ Took over and ran day-to-day operations in two distribution facilities; helped promote new leadership; introduced cost-cutting ideas that saved time and money. ■ Onboarded new acquisition.■ Created standard operating procedures for warehouse job functions and designed a new warehouse facility.■ Participated in optimization projects and worked as a subject matter expert in all distribution processes. Show less

Provided counsel to ABB Optical on several distribution projects in multiple warehouses to improve the overall efficiencies, saving the company $75,000 in one facility.■ Advised on warehousing/supply chain/logistics to rapidly improve distribution in e-Commerce and B2C, B2B and service fulfillment. ■ Shared expertise on managing warehouse and distribution operations as well as improving process workflows, reducing wasteful operating expenses, reviewing third-party fulfillment partners… Show more Provided counsel to ABB Optical on several distribution projects in multiple warehouses to improve the overall efficiencies, saving the company $75,000 in one facility.■ Advised on warehousing/supply chain/logistics to rapidly improve distribution in e-Commerce and B2C, B2B and service fulfillment. ■ Shared expertise on managing warehouse and distribution operations as well as improving process workflows, reducing wasteful operating expenses, reviewing third-party fulfillment partners, cross-training warehouse teams, improving employee morale, building leadership and negotiating contracts.■ Ran several teams simultaneously to remap all of inventory to increase the picking efficiently by 15%.■ Designed and built a new Frame Department.■ Was able to provide overall leadership to distribution operations. ■ Built new teams to take over and run two separate facilities. Show less

Responsible for distribution operations team management, including procurement, inventory management, product receipt, returns, pick/pack shipping, customer service, freight management, facilities, RX lab operations, inside sales, events, sponsorship, supply chain solutions, strategic management and logistics operations. ■ Coached and developed team members to attain personal and team performance goals.■ Hired inside sales team from scratch, enabling the company to increase sales and… Show more Responsible for distribution operations team management, including procurement, inventory management, product receipt, returns, pick/pack shipping, customer service, freight management, facilities, RX lab operations, inside sales, events, sponsorship, supply chain solutions, strategic management and logistics operations. ■ Coached and developed team members to attain personal and team performance goals.■ Hired inside sales team from scratch, enabling the company to increase sales and lower headcount of outside reps, resulting in annual savings of $100,000.■ Managed relationships with optical laboratories, focusing on streamlining the processes between the labs and increasing the service level to customers from a 12-day turnaround to seven days or fewer.■ Led process improvements in shipping and freight vendor management.■ Completed management of domestic and international freight movement, reducing expenses by 15%, resulting in a $60,000 in savings.■ Restructured warehouse to maximize efficiency and reduced picking errors by 10%, resulting in a $25,000 savings annually. ■ Renegotiated packaging contract, saving the company $20,000 annually. ■ Developed performance standards for warehousing and crossed-trained employees in all areas of distribution, increasing employee productivity by 15%.■ Provided detailed operations information to senior management regarding strategy development in five-year plan.■ Provided operations expertise in due diligence, onboarding and improvement of acquisitions. Show less

Nationwide responsibility for strategic planning, budgets and forecasting; training and developing; vendor relations; and freight responsibilities for three distribution centers in California, Massachusetts and Florida. Led a team of five locally and remotely. Managed $20 million operational budget involving 200 employees.■ Set and exceeded quarterly and annual goals. ■ Key Strategic Partner in several company acquisitions/mergers nationwide. ■ Reviewed and authorized all… Show more Nationwide responsibility for strategic planning, budgets and forecasting; training and developing; vendor relations; and freight responsibilities for three distribution centers in California, Massachusetts and Florida. Led a team of five locally and remotely. Managed $20 million operational budget involving 200 employees.■ Set and exceeded quarterly and annual goals. ■ Key Strategic Partner in several company acquisitions/mergers nationwide. ■ Reviewed and authorized all disciplinary actions, performance appraisals and development plans. ■ Trained and developed high-performing management team to exceed company expectations. ■ Executed performance standards for distribution and cross-trained employees in all areas of distribution, increasing employee productivity by 20%.■ Accomplished on-time and on-budget shipment of more than 2.5 million packages per year.■ Created and implemented Ship to Patient program, saving company $600,000 in the first year.■ Implemented an advanced Inventory Management System, resulting in reducing errors by 30%.■ Maintained 99.50% inventory accuracy across three facilities. Show less

Led all warehouse and distribution operations. Direct reports included Branch Managers, Customer Service Manager, QA Manager and Inventory Manager. ■ Key partner in company for two company acquisitions and launching of GP lab in San Clemente.■ Ensured daily, weekly and monthly goals within the distribution facility were achieved. ■ Implemented job procedures for all departments, which were adopted by all other C&E facilities.■ Led process improvement in pick/pack shipping;… Show more Led all warehouse and distribution operations. Direct reports included Branch Managers, Customer Service Manager, QA Manager and Inventory Manager. ■ Key partner in company for two company acquisitions and launching of GP lab in San Clemente.■ Ensured daily, weekly and monthly goals within the distribution facility were achieved. ■ Implemented job procedures for all departments, which were adopted by all other C&E facilities.■ Led process improvement in pick/pack shipping; created new SOPs.■ P&L responsibilities, as well as preparing annual budgets for all locations.■ Managed all aspects of the human resources functions – hiring, policy development, corrective actions, EEO, workers' compensation and OSHA compliance. Show less

Led 45 customer service and distribution employees in 80,000-square-foot facility, servicing customers in Southwest United States, Australia and New Zealand. Managed and directed all aspects of warehousing and distribution functions, implementing daily cycle count program, responsible for complete order cycle and compliance, developing SOP format and documenting all areas of responsibility. ■ Key strategic partner during merger/acquisition transition.■ Introduced and implemented the… Show more Led 45 customer service and distribution employees in 80,000-square-foot facility, servicing customers in Southwest United States, Australia and New Zealand. Managed and directed all aspects of warehousing and distribution functions, implementing daily cycle count program, responsible for complete order cycle and compliance, developing SOP format and documenting all areas of responsibility. ■ Key strategic partner during merger/acquisition transition.■ Introduced and implemented the division procedures for achievement for ISO 9000. ■ Conducted quality audits at other International facilities.■ Installed software at key distributors, allowing real time customer inventory inquiries.■ Performed on-site computer support, including configuring and installing desktop PCs to replace dumb terminals. ■ Trained new employees on Lotus Smart Suite applications, including spreadsheets, word processing, database and email software.■ Managed all aspects of human resources and safety, including hiring, policy development, corrective action, EEO compliance, workers' compensation management and OSHA compliance. Show less

Executed and managed the startup of a new product line, leading 30 warehouse and 15 inside sales employees.■ Developed and implemented a Total Quality Process at the Los Angeles branch, which subsequently was implemented at all West Coast branches.■ Standardized warehouse shipping, receiving, order processing and inventory control procedures, which resulted in a 20% reduction in overtime pay.■ Managed all aspects of human resources and safety, including hiring, policy development… Show more Executed and managed the startup of a new product line, leading 30 warehouse and 15 inside sales employees.■ Developed and implemented a Total Quality Process at the Los Angeles branch, which subsequently was implemented at all West Coast branches.■ Standardized warehouse shipping, receiving, order processing and inventory control procedures, which resulted in a 20% reduction in overtime pay.■ Managed all aspects of human resources and safety, including hiring, policy development, corrective action, EEO compliance, workers’ compensation management and OSHA compliance. Show less

Responsible for the largest satellite facility on the West Coast and with a team of 65 employees.■ Developed and implemented training programs and monitored progress of employees, achieving increased productivity, efficiency and employee engagement.■ Ensured compliance with DOT and OSHA standards, directed continuous operations review program and implemented corrective actions.■ Established program to address $1.88 million annual loss on voided and returned orders, generating… Show more Responsible for the largest satellite facility on the West Coast and with a team of 65 employees.■ Developed and implemented training programs and monitored progress of employees, achieving increased productivity, efficiency and employee engagement.■ Ensured compliance with DOT and OSHA standards, directed continuous operations review program and implemented corrective actions.■ Established program to address $1.88 million annual loss on voided and returned orders, generating annual savings of $650,000.■ Instituted a customer service program, which resulted in a 67% reduction in repeat complaints from customers. Show less