Customer Service Representative
CurrentWorking for TBM Service Group, Toronto contract with Toronto Transit Commission (TTC). • Greeted TTC’s passengers in a friendly manner.• Providing information for TTC’s passengers • Answering questions and actively give directions to TTC’s passengers in a courteous and efficient manner, especially to large crowds and groups when Subway closures or Presto installation in Subway stations.• Engage and approach passengers who appear to be lost or confused.• Promoted good relationships and extends courtesy to passengers under all circumstances.