Kenny Lum Email & Phone Number

Los Angeles, California, US

Co-founder & Co-CEO of LaunchStarz (Pronounced ローンチスターズ in Japanese), a start-up training platform for Asian Entrepreneurs with an initial focus on Japan. The goal of LaunchStarz is to create a startup ecosystem that will help nurture, support and train passionate Japanese entrepreneurs launch their startups in the US.

San Francisco, CA, US

San Francisco, CA, US

Expanded my region to manage the entire West Sales team - Washington, Oregon, California, Arizona, Nevada, Utah, Idaho and New Mexico

San Francisco, CA, US

• Zumper is the largest rental marketplace in North America with more than 178 million visits per year. We are disrupting the real estate industry by making renting fast, more human and as easy as booking a hotel room.
• Manage a team of Regional Account Executives in the Pacific Southwest Region - Southern California, Nevada, Arizona and New Mexico
• Provide hands-on mentorship and guidance to each Regional Account Executive on effective sales methodologies from discovery, qualification of leads, assessment of buyer profiles, deal closure and contract renewals.
• Coach sellers to achieve assigned metrics of cold calls, sales presentations, pipeline creation, and quota attainment. Recruit, hire, train, develop, and retain sellers by using creative incentives and a team-focused.
• Work with peers in sales management and departments like sales ops, sales enablement, or customer success to build best practices and process efficiencies

Singapore, Singapore, SG

• Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,000,000 vacation rentals and hotels worldwide..
• Manage a team of 3 Area Managers and 9 Market Managers for the Pacific South Region, which includes California, Nevada, Arizona and New Mexico.
• Provide guidance and leadership, to ensure the successful account management of Agoda’s major accommodation partners with a focus on Las Vegas, Los Angeles, San Francisco and Anaheim. Lead and facilitate training, best.
• Develop and execute new initiatives and experiments by coordinating with the Senior Leadership Team on strategic planning and International objectives.
• Secure global distribution agreements, roll-out operations for new projects and ensure price competitiveness and product consistency.
• Executive Sponsor for Agoda Together, Agoda's Life group (ERG) for promoting, educating and spreading cultural diversity and awareness.

• Aquired by BOKKSU ** Japan Crate is the leading subscription box company for all things Japan. Our company was founded in 2014 with the mission to share the excitement of Japan through candy. Since then, we've grown to.
• Managed teams in the Los Angeles office, Tokyo office and Osaka Warehouse. In charge of running all day to day business, managing the P&L, creating new business partnerships and continued to increase revenue YoY.
• Innovating and creating new business ideas such as a newly launched subscription crate and created a new revenue channel by selling our products to major retail chains in the U.S.
• Managed all departments with hands on experience and guidance in building out young teams in the Marketing, Customer Support, Human Resources, Operations, Design and Curation Departments.
• Established structure and processes in a fast growing start-up by implementing company principles, workflows, data analysis to help drive the company to the next level of a medium sized, profitable company.
• Extensive experience in hiring, training, motivating, setting KPIs, financial budgeting / analysis and instilling core leadership principles in a fast growing company.

Seattle, WA, US

• Amazon Prime Now Restaurants is one of Amazon’s latest innovations, enabling Amazon customers to order meals from the best restaurants in North America from their Amazon Prime accounts. Since the launch in major cities.
• Successfully launched Amazon Restaurants in the East Bay Area (Oakland & Berkeley). Worked closely with cross functional teams under tight deadlines in a fast paced, entrepreneurial work environment to hit all our.
• Responsible for increasing the number of daily orders in the East Bay Area by growing the selection of restaurants in our partner network and increasing customer engagement through local marketing initiatives. Analyzed.
• Cultivated relationships with restaurant owners to help increase order revenue. Grew the total orders in Oakland week over week since launch. Responsible for owning, creating and executing local marketing initiatives.

Austin, Texas, US

• Senior Consultant and configuration expert working directly with Fortune 500 companies in all major sectors to implement solutions for their external and internal Jive Social Business Platforms.
• Facilitated consulting engagements with customers both onsite and remotely and helped them troubleshoot specific issues while ensuring that they achieved their desired business goals. Managed high profile customers to.
• Worked on complex issues where analysis of situations or data required an in-depth evaluation of variable factors and also a clear understanding of the overall goals of the client.
• Initiated new business development and client acquisition in the APAC region with a major focus on the Japanese market. Actively participated in sales and scoping calls with potential clients by providing technical.

Chicago, IL, US

• Managed and led the International implementation of Groupon's first enterprise wide Social Business and Engagement Community based on the Jive Software platform (Social Collaboration for Social Business).
• Continuing to grow the platform by increasing user participation and engagement in all departments on a global scale. Managing HR and Communication leads in 47 International Groupon offices.
• Cross functional collaboration with the Engineering, Product, Communications, Human Resources, Customer Support, Finance and Internal Tools teams in North America, EMEA and APAC.
• Create, curate and report user engagement analytic reports for all countries on a weekly and monthly basis. Manage and direct a team of 40 International community enterprise managers to ensure they hit their monthly.
• Hold global workshops, visit International offices to provide training, work with Senior Executives and department heads to gather support for our platform and increase the number of advocates and experts in the.

Chicago, IL, US

• Managed a team of 10 travel sales staff across Japan. Responsible for hitting weekly sales targets and growing the travel business.
• Reported weekly numbers to the APAC head office and implemented new sales strategies and business plans for the local market. Consistently achieved the weekly travel sales target and helped to re-design a new travel.
• Traveled to various cities throughout Japan to acquire new business partners for travel and Premium deals.

Chicago, IL, US

• Corporate Planning & Strategy / Groupon Premium
• Worked closely with the CEO, President and Board Members through reporting daily operations, International KPIs, bridging communications with the U.S. head office and effectively implementing new business strategies.
• Responsible for Business Development, International business opportunities, and introducing new mandates from the United States and Germany.
• Worked with the City Planning, Risk Management, Finance and Sales Operations Departments. Daily communications with all International Groupon offices as well as participated in International knowledge share calls and.
• Designed and implemented the very first system for International product and travel deals for Groupon Japan.Groupon Premium
• Led the implementation and sales of a new black label service called Groupon Premium (Groupon Reserve in the U.S.).

• Co-Founder of LIFEmee.com, a life logging service that allows users to document all aspects related to their lives. This service allows users keep a more private record of their life by helping them choose the right.
• Finalists at TechCrunch 50 in San Francisco in September 2009.
• Invited as a guest to the DLD (Digital Life Design) event in Munich, Germany in January 2010.
• LIFEmee was a case study and final project for the University of Southern California, Marshall School of Business students in 2010. The USC MBA team flew to Tokyo to present their findings to us in person.
• Responsible for management over the programming staff, translation (Japanese – English), sales, media promotion and human resources. The main representative and speaker for LIFEmee at all International and public events.

• Responsible for coordinating shipments of file folders, Japanese washi (paper), menus, chopsticks, stainless steel furniture and ceramic floor tiles from Southeast Asian countries to Japan.
• Managed printing orders and translation works. Translation works are mainly in the restaurant field where we translate from Japanese to English.
• Key customers include NTT Communications, Pronto Café, Illy's Espressamente (Suntory Group), Fuji Electric Retail Systems, Lawson's Convenience stores, Rex Holdings Co. (Gyu Kaku, Oniyasai and Doma Doma), and.
• Responsible for sourcing new business throughout Southeast Asia and North America. Mainly to find new products to import into Japan and also taking Japanese clients on factory visits.

• Founded and managed a small English school of over 100 students in downtown Tokyo.
• Operated and taught at the English school with my business partner. Worked diligently to grow our student numbers and well as keep our current students satisfied.
• Responsible for teaching and all management duties related to the English field. Daily duties include teaching English, counseling students, student renewals, customer service as well as sales and paperwork.
• The school was closed in 2006 due to the increase of new import/export projects and business in the trading department of Alpha-Do Inc. and also my business partner leaving to pursue an MBA. After the closing the.

FR

• Responsible for the management and training of 220 teachers and 70 managers in 55 schools in the Greater Tokyo area.
• Designed and developed a Cost Reduction program for all the areas in the Kanto Daisan region to help GEOS allocate their funds more efficiently.
• Implemented this program across all schools resulting in higher contract renewals, sign-up rates, and improved class efficiency and teacher allocation.

FR

• English instructor for 65 students.
• Managed 5 schools in the local area.
• Coordinated and presented in local trainings and seminars. Reported the results from the 5 schools to head office.