Provides overall management and definition on all IT activities within the company including responsibility for providing a leadership role in the day to day operations.• Accountable for directing the information and data integrity of the company and its groups and for all Information Technology functions of the company. This includes all software development, data centers, technical service centers, production scheduling functions, help desks, communication networks (voice and data)… Show more Provides overall management and definition on all IT activities within the company including responsibility for providing a leadership role in the day to day operations.• Accountable for directing the information and data integrity of the company and its groups and for all Information Technology functions of the company. This includes all software development, data centers, technical service centers, production scheduling functions, help desks, communication networks (voice and data), computer program management, and computer systems operations.• Member of the executive management team who will participate in annual meetings to develop or update the company business plan including policies and business development/marketing.• Provide direction to determine the best path forward to meet TRG's goals for products and services• Create business value through use of information technology• Display leadership skills, communication skills, management skills, and interpersonal skills. • Develop, execute, and manage computing and information technology strategies of the company.• Ensure the best IT tools, software, equipment, and telecommunication devices are being used for business. Show less

Responsible for creating the vision for the customer support and product implementation team in alignment with the changing needs of the business. Works directly with the CEO to develop a customer service strategy that is aligned with the business principals and values. Oversee all product implementation projects from requirements to production implementation.• Define the overall customer support strategy and drive the ongoing development of company customer support department.•… Show more Responsible for creating the vision for the customer support and product implementation team in alignment with the changing needs of the business. Works directly with the CEO to develop a customer service strategy that is aligned with the business principals and values. Oversee all product implementation projects from requirements to production implementation.• Define the overall customer support strategy and drive the ongoing development of company customer support department.• Create a long-term plan for Customer Support across the company.• Establish partnerships and cross-functional processes with key internal stakeholders including Marketing and Software Development to ensure seamless execution of product implementation.• Design and implement support model standards across the team to continuously improve how we implement products and communicate with our clients.• Collaborate with the CEO and leadership in developing long-term and short-term customer support goals.• Create, measure and exceed support standards and key performance metrics for client interactions.• Continually assess department structure and create opportunities for growth and succession planning for the team.• Define and report key business metrics to CEO and influence the organization to take the right action in response to the client needs. Show less

Manage and supervise all personnel and activities associated with IT for company as well as ensuring proper staffing levels are maintained. Design, plan and implement information technologies for organization including hardware, software, network, telephone and computer systems administration. Identify, recommend, develop, implement and support technology solutions for all aspects of the company. • Develop, manage and maintain company IT infrastructure including hosted… Show more Manage and supervise all personnel and activities associated with IT for company as well as ensuring proper staffing levels are maintained. Design, plan and implement information technologies for organization including hardware, software, network, telephone and computer systems administration. Identify, recommend, develop, implement and support technology solutions for all aspects of the company. • Develop, manage and maintain company IT infrastructure including hosted environments.• Manage and maintain support on all computer, network, print, internet, phone and office data systems.• Perform and review security and risk assessments.• Develop, implement and test disaster preparation and recovery plans.• Work closely with directors and managers to identify and support cost-effective technology solutions.• Manages the team’s objectives and oversee quality control throughout project development and completion.• Manages staff for optimum and efficient performance, through performance feedback, mentoring, training, and professional standards.• Manage software/hardware inventory and tracking documentation across multiple office locations Show less

Deployment and support of enterprise land management software, advanced GIS applications, and providing consultation to energy companies worldwide.- RDBMS (Oracle 8+, SQL Server 2000+) setup, administration, & maintenance.- ArcGIS Server/ArcSDE setup, administration, & maintenance. - GIS mapping, analysis, and data management.- MS Active Directory, Windows networks & MS Exchange administration.- Software deployment via Citrix.

- Controlled and conducted all aspects of GIS development- Collaborated with major oil companies in the computer production of various regional maps and geographic locators to be used during drills and actual spills- Directed and processed the scanning and geo-referencing of aerial photos- Corrected and digitized 1:24,000 scale USGS Quad Maps with mylar overlays and aerial photography for the Gulf of Mexico- Handled all daily operation and special project tasks as the… Show more - Controlled and conducted all aspects of GIS development- Collaborated with major oil companies in the computer production of various regional maps and geographic locators to be used during drills and actual spills- Directed and processed the scanning and geo-referencing of aerial photos- Corrected and digitized 1:24,000 scale USGS Quad Maps with mylar overlays and aerial photography for the Gulf of Mexico- Handled all daily operation and special project tasks as the corporate IT administrator- Supervised, tracked, and repaired all detrimental computer and system replacements- Handled all computer hardware and software installation procedures Show less