I am the Managing Director at Softrim. LLC. located here in the Dallas, TX. office and would love to be a “Trusted Advisor” to you. We are NOT just another Technology Vendor. We are here to assist you with your “Senior Living Community Business Goals and Objectives” We do things a little different here at Softrim! Our success didn’t happen overnight. Many years ago, we noticed most technology providers specialize in one or two of the many technology areas required for a successful Senior Living Community. They have no clue how the technology ties directly to your business objectives, the “Quest for Occupancy” or how to support the staff once the community is operational. Always, leaving you to figure the rest out for yourself or worse they tell you they have it covered while running around behind the scenes trying to figure out “what the heck” you are talking about. That’s why we became the leading expert in “End-to End” Senior Living Community Business Processes & Technology… from the Inception, Design and Pre-Build Phases all the way to a successfully operating community! You can tap into our vast knowledge & expertise gleaned from 200+ Senior Living Communities, we have served over the past 16 years. We do this to Bridge the Huge Gaps that occur between Construction and Operations. In your operational communities we can also assist your “Fill The Gaps” with your existing partners and/or Co-Manage with your In-House Support Team.Far too many times, we have seen the "PAIN" associated with treating Low-Voltage (LV) Design and technology needs either completed ignored or treated as an "After Thought" during the Design Phase. This always leads to costly rework, project delays and budget overruns.We would love a chance to help Your Senior Living like we have our other Community Owners, Owner Representatives, Architects, Capital, Development, partners and our management groups .Schedule a Quick 15 Minute Introduction Meeting with Your Team.

ONESMARTMD - Dallas, TX. February 2019 - May 2021PHYSICIAN DRIVEN HEALTH IT SOLUTIONSSKILLS AND ACCOMPLISHMENTSKey Qualifications & Responsibilities:Strategic, Information Technology Transformation LeaderNetwork Infrastructure Design, Implementation & OperationsInternal & Cloud Datacenter design & operations management – AWS, Azure. Help Desk, ITIL, ITSM, Network, Telecom, Mobile Device Management, HIPAA, SOX, & Security. LeadershipStrategic Planning, Communication, IT Roadmap, Stakeholder Relationship Management, Complex Project Management, Conflict Resolution, Cross-Functional Team BuildingAnalyticalThough Leader, Creative thinker with ability to translate concepts into tangible action plans.Notable Accomplishments:Streamline existing technologies – implement system & operating processesIncrease operational efficiency by 27.3% shifting organizational structure.Slash manual processes by 47.75% significantly reducing overhead costs.Increase First-Call resolution, decrease the amount of trouble tickets by 63%.Strategic ManagementReduce annual CapEx 33.72% with multi-tier network analysis, design and monitoring.Implement organization–wide standards for all technology needs operating cost 42.4%.Design & Implement Disaster Recovery, Business Continuity & Compliance Programs.LeadershipAchieve on-time delivery of infrastructure projects by 53.33%.Reduce staff overhead by over 33.7% within first 6 months.Boost staff morale & increasing IT customer satisfaction by 67%.WORK EXPERIENCEOneSmartMD - Physician Driven Healthcare IT Solutions, Dallas, TexasDirector of Information Technology, (02/2019) - Present• Strategic, Information Technology Transformation LeaderManaged Service Provider (MSP) architect, deliver and support results-driven Infrastructure for Accountable Care Organizations (ACO).• Create Results-driven, IT strategy, analyze business needs, reduce CapEx/OpEx by deliver cost effective infrastructure & operation solutions.

Envision Health Care EVHC:US (S&P 500) & Ascension Health (largest non-profit health system) Joint Venture ASCENSION HEALTH AT HOME - AHAH., EVHC:US, Dallas, TX. Accomplished National Director of Information Technology• Chair of AHAH IT Council, Key Member Executive Leadership Committee (ELC) Reporting directly to the President/CEO.• P&L, Profit & Loss Responsibility, Results-driven, Strategic Leader, managing team of 18 supporting 100+ office locations.• M&A- Mergers & Acquisitions – Data Center, Telecom, Cloud, office and mobile device deployments migrating EHR/EMR enterprise environments including McKesson, Allscripts, Cerner, CPR+, DeVero & Kinser application & data center migrations. Notable Accomplishments:• Analysis, design and deployment - 104 M&A- Mergers & Acquisitions Enterprise Networks, reducing operational overhead 47% • Enterprise migration from internal datacenter to Microsoft Azure Platform as a Service (PaaS), increasing performance 21%• Legacy EHR Warehouse/Data Archiving project 27 locations, seven Electronic Healthcare Records (EHR) Platforms Epic, Cerner, McKesson, Allscripts, Mediware CPR+, GLMI, Carefacts.

INTEGRAL TELECOMMUNICATIONS, INC., Dallas, TX. July 2006 - June 2015Supercomputing & Artificial Intelligence Development Center - Public Access Data Utility aka ”The Cloud”Director of Information Technology & Engineering• Cloud technology, Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). • Strategic management – a team of 22 responsible for daily data center operations, technical research, development, marketing, sales, and infrastructure support. • Cloud technology, Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) networks for Fortune 500 companies, various government agencies, private military contractors, small and medium sized businesses. Notable Accomplishments:• Deployment of World-Wide Private Cloud Network” Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) enabling affordable supercomputing access to small/medium size business.• Research, development & data center support of supercomputer & artificial intelligence cloud data center operations.• Tier 4 IT support for Fortune 5000, government and private IT departments.

Nation’s largest provider of clinical staffing services. $15.5 billion nationwide firm with 600 Remote Offices supporting over 3000 employees and 14,000 healthcare professionals. Managed, directly and indirectly, a diverse team of 27 managers, programmers, analysts, engineers, administrators, support specialist & project managers accountable for daily data center operations & implementation of projects for over 139 remote offices supporting $450 million in revenues. Challenged to improve remote access responsiveness, ROI of efforts, increase quality of work defined by quicker deployment times and fewer systems defects, and integrate disparate technologies arising from recent company acquisition.Notable Accomplishments:• Designed, Deployed and supported Citrix Server farm & Web App Environments supporting 3900+ remote users• Increased operational efficiency of development group by 23% through a matrix organizational structure that allowed for a responsive shift of experts to meet user needs.• Reduced staffing costs by over 27% within the first 6 months while supporting increased business requirements.• Decreased the number of trouble tickets by 57% using new quality and development procedures.• Designed, Implemented & Documented Disaster Recovery Program, & SunGard offsite operations• Designed, Implemented & Documented Caterpillar backup electrical generator installation.

KNIGHT-RIDDER, INC./MCCLATCHY NYSE: MNIKnight-Ridder, Inc, 2nd Largest Publishing Company, $4.5 billion annual revenue, #496 Fortune 500 ListAward-Winning Director of Information SystemsReporting directly to the Sr. VP of Operations (COO), recruited to manage IT Systems Department then quickly promoted to department head adding IT support, operations, help desk and application development. Oversee all IT functions including daily data center management, performance, availability and optimization of network, servers and systems, vendor management, technical support, financial monitoring and disaster recovery planning for Fortune 500 Company with 5600 employees. Managed $6 million operating budget and direct activities of 59 staff. Challenged to improve productivity and reduce costs through improved uses of technology. Utilized industry standard methodologies and collaborated with department managers to analyze and document process and system workflows. Installed redundant servers and increased line capacity. Launched massive effort overseeing teams of telecom, network and system engineers to upgrade all major systems. Implemented change control and processes for all aspects of the business including new software and telecom upgrades. Notable Accomplishments:• Employee of the Year-2000 (this award is typically awarded to journalist, photographer or artist)• Boosted morale & increased IT customer satisfaction by 67% by implementing centralized call center.• Slashed manual processes by 47% with resultant reductions in overhead costs.• Increased on-time delivery of data by 53% by altered staffing model to include third shift operations.• Analyzed network traffic eliminating inefficient routing and equipment reducing annual costs by 33%.• Deployed multi-tier alerts hardware & software monitoring system for system issues.• Managed core team of 18 for successful Y2K program.

$1 Billion+ Non-Profit CompanyAffiliate LAN/WAN Infrastructure ManagerLead Project Manager for design and implementation of 3000+ users Enterprise WAN across 252 remote offices. Managed, directly and indirectly team of 25+ in daily data center operations, assumed lead role in training all satellite personnel while implementing technology solutions for the organizational restructuring.Notable Accomplishments:• Created & implemented organization–wide standards for I.P. addressing, equipment naming, router & server configuration, server/desktop hardware and software standards. • Onsite implementation project manager of 267 WAN installs and LAN upgrades• Trained network administrators on Cisco Routing, Switching, PIX Firewall, VPN, Windows 2000, NT & Netware, Exchange, Enterprise & remote administration, and tape backup solutions.

Public education institution founded in 1890. Ranked #553 by Forbes

UNITED STATES NAVY – VAW – 117, N.A.S. Miramar, California Apr. 1987 – Apr. 1995 Aviation Electronics Technician 3rd Class (E-4)Advanced troubleshooting, daily maintenance & flight operations support of U.S national defense. E2C Hawkeye Top Secret clearance - advanced early warning system computers & weapons systems.Two and 1/2 World Tours.Operation Desert Shield/Desert Storm VeteranOperation Praying MantisOperation Earnest WillOperation Fiery Vigil