Creator, Developer, Product & Software designer, Problem Solver since 2005.Specialties: - Making Ideas grow! My passion is to take projects and turn them into real solutions. - Agile Project Planning.- Scrum Product Owner.- Startups.- Interface design and usability.- Process Engineering.- Tech Consultant Skills:- Pattern Recognition and Classification, applied to business process optimization. - Web development using Agile Frameworks ( J2EE-Struts,Django, CakePHP, Code Igniter, RoR ).- AI, Robotics, Robot Control and Planning (Image recognition, path planning, multi-agents).- CRM Management.- Implementation and optimization of core processes using agile software solutions.- Business Intelligence.- Trainer and Coach.Key Achievements:- CTO, Architect and lead developer for Reveniu.com, a Chilean Recurring payments platform issuing thousands transactions for chilean companies.- Design the early post sale service platform for Open English Operations Team- Detect user patterns that leads to early cancellation using BI and pattern recognition techniques, and design different strategies that helped reduce OE churn by 3% on 2012. Much if this work is still being used by the company to retain our customers.- Recruit, train and manage the first Oe tech support services team, based on coaching techniques and product knowledge. An small team of 4 reps maintained a 40 k active clients population over 2 years, maintaining a monthly 0-48hrs KPI of 80%. - Actively take part of the team that created and pushed forward the Open English Platform from the very beginning.