Partner & Chief Security Operations Officer | Expanding Responsible Cyber’s footprint into the European market and beyond.• Cyber Security consulting inclusive of business development activities• Provide operational leadership to the Responsible Cyber team• Create and define the following key operational capabilities for clients; o Security Assessments o Asset Inventory (CMDB) Process o Vulnerability Management Process inclusive of; Patch Management Process & Governance Vulnerability Remediation Process o Security Incident Management Process inclusive of; identification, categorisation, reporting, post mortem analysis / reporting, escalation, response & recovery• Security research on latest standard methodologies, trends, threats and vulnerabilities, and technology frameworks

• Provide leadership to the Information and Cyber Security operations function across MMC as part of the CISO office, with delivery of operational capability through MMC’s Global Service Operations model and function• Create and define the following key operational capabilities: Vulnerability Management, Incident Response, Security Administration Assurance, IT Investigations and Outsourced Security Delivery• Evolve attack and penetration testing operations to identify security weaknesses within MMC Group • Define and operate a 2nd line of defence security assurance programme• Responsible for the Security Incident Management process including identification, categorisation, reporting, post mortem analysis / reporting and escalation• Optimise ROI from outsourced security suppliers. Review & implement effective governance structures and agenda• Ensure effective operational reporting via a centralised dashboard and the creation and provision of security reports• Support operational risk management, ensuring that change approvals and ‘day to day’ administration is performed effectively in context of security considerations• Working with the commercial team, responsible for Security Management cost control, ensuring purchase management and revenue spend activities are appropriate and completed efficiently and on time• Responsible for team performance management activities, defining objectives, KPIs and carry out annual performance calibration and reviews• Develop Security Risk Management processes in collaboration across IT to manage operational and regulatory risks, escalating as appropriate

Acquired by Marsh & McLennan Companies

• Functional management of a team consisting of multiple clinical data management functions• Manage resources and resource projections to ensure project teams are consistent with client needs, expectations and contractual obligations• Providing leadership to clinical data management project teams in the delivery of services to clients• Ensuring staff fulfill their responsibilities in accordance with PRA’s policies, procedures, SOPs, ICH-GCPs, and other relevant regulatory requirements• Liaise with other functional managers to ensure consistency of clinical data management approach within the company• Recommend and implement clinical data management performance and productivity improvements to ensure optimal utilisation of billable staff• Identify and implement process improvements through review of clinical data management SOPs, processes; recommend improvement plans to senior management• Lead task forces to implement process improvement initiatives• Participate in business development initiatives, including presentations and proposal development• Ensure that timely and accurate information is submitted on all proposal efforts• Ensure staff development and performance feedback are provided through activities such as mentorship and career development

• Management and daily operation of the global IT Support organisation / IT Service Desk• Implementing team structures capable of delivering IT support, managing escalations and delivering accurate and concise Service Desk reporting back to Executive Management and key stake holders in the business • Develop and review both Capital and Operational expenditure budgets for IT Operations activities• Implementation and continued review of ITIL best practices (Incident, Change & Problem management)• Extensive vendor management responsibilities including but not limited to; o Management of the Microsoft Enterprise Agreement (MSEA) and annual true-up o Implementation and management of Adobe Enterprise Term Licensing Agreement (ETLA) o Global mobile vendor portfolio• Operational and strategic planning• Development and implementation of IT policies and procedures• Business Relationship Management responsibilities with regards to building and maintaining solid stakeholder relationships with key business, vendor, application and infrastructure teams• Operational accountability with specific risk and security controls; o Patch management process o Major incident management process – coordination of end-user communications, response plans, response & recovery activities and executive summaries o Crisis management process o Security incident management / data privacy breach e.g. virus or malware infection, lost or theft of PRA owned devices o Approved hardware and software – ensuring only PRA standardised hardware configurations are utilised and PRA approved / licensed software is installed o Mobile security – enforcement of device registration on the mobile device management (MDM) platform o HR investigation capability in line with HR procedures and local laws o Promotion and delivery of end-user education and awareness across information security

Budget: $8m CAPEX, £3m OPEX, Team Size: Up to 60, Report to: Senior Director, IT OperationsAppointed through acquisition of KendleManaged the successful integration of the global IT Service Desk function post Kendle acquisitionResponsible for the daily operation of the global IT Service Desk Responsible for implementing team structures capable of delivering IT support, managing escalations and delivering accurate and concise Service Desk reporting back to Executive Management and key stake holders in the business Develop and review both Capital and Operational expenditure budgets for IT Global Customer Services activities and part of senior management team responsible for deliveryManaging the Microsoft Enterprise Agreement (MSEA) and annual true-upResponsible for operational and strategic planningResponsible for development and implementation of IT policies and proceduresKey areas of focus for delivery were around major software deployments i.e. Windows 7, Office 2010Built solid stakeholder relationships with key business, vendor, application and infrastructure teamsManage IT staffing including recruitmentManagement responsibility of IT requirements for office moves / consolidations

Budget: $8m CAPEX, £3m OPEX, Team Size: Up to 60, Report to: Senior Director, IT OperationsManaged the design and build of a follow-the-sun global IT Service Desk functionResponsible for the daily operation of the global IT Service Desk Responsibility for telecoms expense management, sponsor connectivity, software licensing, asset management Responsible for implementing team structures capable of delivering IT support, managing escalations and delivering accurate and concise Service Desk reporting back to Executive Management and key stake holders in the business Develop and review both Capital and Operational expenditure budgets for IT Global Customer Services activities and part of senior management team responsible for deliveryManaging the Microsoft Enterprise Agreement (MSEA) and annual true-upResponsible for operational and strategic planningResponsible for development and implementation of IT policies and proceduresKey areas of focus for delivery were around major software deployments i.e. Office 2007, Lotus Notes upgradeBuilt solid stakeholder relationships with key business, vendor, application and infrastructure teamsManage IT staffing including recruitmentManagement responsibility of IT requirements for office moves / consolidations

Budget: $2m CAPEX, $1m OPEX, Team Size: Up to 30, Report to: IT DirectorResponsible for IT Service Desk operation in the EU/AsiaPac regionManagement responsibility for Enterprise Infrastructure in EU/AsiaPac regionContributed to operational and strategic planningDevelop and implement IT policies and proceduresManage IT staffing including recruitmentBusiness Relationship Management (BRM) - maintain regular contact with regional Executive and Senior Business ManagementLiaison with other IT functions and internal customers to ensure improved products and servicesExternal vendor management

Budget: NA, Team Size: 10, Report to: IT Associate DirectorAppointed through acquisition of CRLManaged integration activities from both application and infrastructure perspective Assumed responsibility for all IT infrastructure components within Kendle’s Western European sites i.e. UK, France, Germany, Netherlands and ItalyAssumed responsibility for the management of IT staff in Western Europe i.e. UK, France, Germany, Netherlands and Italy

Budget: NA, Team Size: 10, Report to: IT DirectorAppointed through acquisition of ClinTrials Research LimitedAssumed responsibility for all infrastructure components within the Glasgow office i.e. servers, workstations, telephone system, printers, faxesAssumed additional responsibility for the management of IT departments with UKManaged the development of an Oracle data warehouse using Oracle RDBMS, Oracle Forms and Reports to deliver real-time data to FinanceManaged teams supporting and developing on VMS and Windows platformsEngaged with suppliers to deliver services / development packages and on-going IT support

Management of the Application Development GroupManagement responsibility for all software development projects utilising Oracle RDBMS, Oracle Forms and ReportsSolely responsible for the development of CBMS (Clinical Business Management System) in a web-based Oracle Forms/Reports environment providing single-sign on access to Data Management, Finance and HR systemsDevelopment and implementation of clinical coding systemsDevelopment and implementation of reporting suite utilised by the Finance DepartmentClinical database design utilising Oracle Clinical v3.xReported directly to the IT Director

Management of the Clinical Database Administration GroupSolely responsible for the development of QMS (Query Management System) utilised by Data Management in a clustered Alpha/VMS environmentMigration of QMS to Windows client/server environment and roll-out globallyResponsible for resourcing of all projects.Delegation of duties and appraisal of staff members in the group.Major client interaction with regards to project meetings and software demonstrations.Clinical Database Design using Clintrial v3.3.3 & Oracle Clinical)Development of coding and reporting applications for Clintrial and Oracle Clinical using Oracle Developer Suite (Forms and Reports) Reported directly to the IT Director

Clinical Database Design using Clintrial v3Software development in a VAX/VMS environment using RS/1, SQL, SQL*PlusReported directly to the IT Manager

Middle-management position and responsible on a shift-basis for management of the iron-making process within the Blast Furnace department.