Ken Oki Email & Phone Number

First Canadian Place, 100 King St. West, Toronto On

Smart Installs is a company that specializes in structured voice & data cabling, security system installations (Access control, surveillance & intrusion) and audio/video installations. From installing one of the first flat panel TV’s sold on the Canadian retail market to wiring offices in the heart of Toronto at First Canadian Place, we have always found solutions for clients. At Smart Installs, we do what is right for our valued clients.

Toronto, Canada Area

MetConnect is a Canadian based company that specializes in meteorological towers (met towers). From installation, maintenance and decommissioning to the monitoring of critical wind assessment data. Our head office is located in Toronto, Ontario and our operations expand throughout Canada and parts of the United States with teams exclusively working in Central Canada, the Maritime Provinces and Western Canada.

Through our core philosophies achieve millions in dollars in sales with staggering profit margins. Ultimately responsible to motivate and train the Mobile Specialists to achieve sales, margin, PEP (warranty), accessories, and service goals by providing extraordinary customer service. Additional responsibilities include; corporate communication, partner relations, management training, SOP development, induction training, performance management, marketing, recruiting, hiring, inventory control… Show more Through our core philosophies achieve millions in dollars in sales with staggering profit margins. Ultimately responsible to motivate and train the Mobile Specialists to achieve sales, margin, PEP (warranty), accessories, and service goals by providing extraordinary customer service. Additional responsibilities include; corporate communication, partner relations, management training, SOP development, induction training, performance management, marketing, recruiting, hiring, inventory control, merchandising, back and front end operations. Show less

Directly, responsible for the performance of 15 to 20 individuals in an outbound call centre environment, ranging in all banking products. Ultimately responsible to motivate and train the agents to achieve sales and service goals and provide extraordinary customer service while maintaining efficiencies. Developed new selling strategies with the trusted advisor role in mind and created ways to motivates staff in providing excellent customer service. Provided ongoing training and ensuring that… Show more Directly, responsible for the performance of 15 to 20 individuals in an outbound call centre environment, ranging in all banking products. Ultimately responsible to motivate and train the agents to achieve sales and service goals and provide extraordinary customer service while maintaining efficiencies. Developed new selling strategies with the trusted advisor role in mind and created ways to motivates staff in providing excellent customer service. Provided ongoing training and ensuring that these new selling and customer service skills are understood and applied on the job. Attended various leadership training classes to improve leadership and coaching skills. Show less

Directly, responsible for thirty five million dollars in sales and managing the entire business selling department’s revenue and margins. Ultimately responsible to motivate and train the sales and service team to achieve sales, margin, PSP (warranty), accessories, and service goals through providing extraordinary customer service. Being a part of the Project Team extensive travel across Canada was required to assist in opening up stores by actively installing all equipment, running wires… Show more Directly, responsible for thirty five million dollars in sales and managing the entire business selling department’s revenue and margins. Ultimately responsible to motivate and train the sales and service team to achieve sales, margin, PSP (warranty), accessories, and service goals through providing extraordinary customer service. Being a part of the Project Team extensive travel across Canada was required to assist in opening up stores by actively installing all equipment, running wires, mounting equipment, installation of security devices and training of teams. Additional responsibilities include; Chamber of Commerce partnership, performance management, marketing, recruiting, hiring, inventory control, merchandising, back and front end operations. Show less

Served as a first point of contact in-store, with customers to provide product knowledge, suggestions and over all sales support, while responsible for directly impacting on financial growth of the store, through a commitment to total customer satisfaction. Supervised and developed both new and existing team members; introduced improved coaching techniques and shared best practices. Additional responsibilities include; Clientele building, inventory control, merchandising, back and front end… Show more Served as a first point of contact in-store, with customers to provide product knowledge, suggestions and over all sales support, while responsible for directly impacting on financial growth of the store, through a commitment to total customer satisfaction. Supervised and developed both new and existing team members; introduced improved coaching techniques and shared best practices. Additional responsibilities include; Clientele building, inventory control, merchandising, back and front end operations. Show less