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OPERATIONS & TECHNOLOGY EXECUTIVEResults oriented business & technology executive who is creative, resourceful, versatile, and persistent. Over twenty year’s success providing dynamic leadership, defining strategic change and transforming organizations in companies ranging from start-up to Fortune 5. Possess outstanding business acumen, strong technical aptitude with a key focus on building/leading effective teams and organizational structures. Diverse industry experience: Telecommunications, Broadband, Digital Technology, Defense, Healthcare-Wellness, Design-Construction, US Military-Navy Combat Veteran/Medal Recipient.● Leadership ● Change Management ● Cross Functional Team Building ● Program & Project Management ● Strategic Planning ● Business Development ● Profit & Loss Responsibility ● Quality Management ● Business Analysis ● Process Improvement & Governance ● Technology Integration & Operational Utilization • Performance Management
Homeworkx Ventures Llc
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President And CeoHomeworkx Ventures LlcManassas, Va, Us
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President/CeoHomeworkx Ventures Llc Jan 2017 - PresentManassas, Virginia, United StatesDirect all business functions including business development, marketing, sales, finance, strategic and tactical planning, site-assessment and contractor oversight • Develop and direct multi-year plan to provide alternative housing options targeting the Age-In-Place market.• Established Series LLC, conducted market assessment and purchased initial property in September 2018.• Developed and executed plan to restore asset and sold property in June 2019.• Currently assessing markets in various states for phase II plans
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Senior Director Of Service ManagementNeustar, Inc. Mar 2015 - Jun 2016Sterling, VirginiaKey leader focused on establishing a new business function responsible for improving and governing service delivery for Neustar's suite of products. This entails identifying, analyzing and maturing critical service delivery processes. Driving maturity of ITIL processes; change, incident, problem and capacity management. Developing and implementing methodologies for business integration of organizations acquired through M&A as well as new product launches. Lead efforts for strategic planning, budgeting, performance management, project management, business transformation and organizational alignment for Technology Operations. ● Key member focused on business transformation for Neustar technology organization. Established and led executive steering committee focused on improving service delivery performance.Developed and led operations optimization effort focused on identifying and implementing best practices. Co-developed a PDLC RACI for the technology group. Led business transformation efforts. developed an operational support maturity model and coordinated service catalog development for the technology operations organization● Developed an operating model for service delivery which simplified coordination, improved accountability, planning and execution on service delivery efforts.● Developed a service delivery model and executive strategy intended to significantly improve service delivery performance. .● Lead an organization manging ITIL service delivery processes. Improvements included a change success rate exceeding 99.5%, re-established problem management function, improved CMDB quality, service delivery performance dashboards.● Created an M&A integration methodology, formed, trained and managed teams responsible for multiple, significant simultaneous integration efforts.● Led key ITIL improvement effort to analyze and improve change, problem and incident management processes and ServiceNow platform configuration. -
Independent Executive ConsultantIndependant Jan 2014 - Mar 2015VariousProvided executive consultation and developed materials for a variety of consulting engagements:● Provided executive level insights analysis and planningwithin the Technologies Group for an information management company. Identified key areas for improvment, developed and prioritized efforts against corporate goals and performance shortfalls.Developed program charters, project schedules, assigned sponsors and leads, formed teams and tracked improvement progress.● Collaborated with the CEO and executive team of a start-up company on developing strategic and tactical plans, marketing analysis, web presence and funding options for a new wellness company.
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Chief Operating OfficerQtect Inc Apr 2013 - Dec 2013Washington DcE-Commerce marketplace for crowd-sourcing design and construction ProjectsResponsible for company-wide operations of a start-up company leading all operations, technology, marketing, finance, sales and customer service functions. Developed and executed plans which led to launching the company’s first online e-commerce marketplace. Led investor presentations, established company’s financial forecast and business valuation. Created marketing plans including social media/SEO presence, led website development/deployment, established accounting practices and provided daily direction to teams. ● Revamped technology plans and non-functional website, led offshore development teams, identified, tracked and resolved key issues and launched 1st company website within 30 days.● Developed marketing focus by establishing targeted channel, regional and product focus. Led formation of social media, SEO, email, and traditional marketing presence. Improved online presence monthly with 80% unique visits, user registration conversion rate of 30%.● Conducted in-depth financial analysis resulting in improved 5 year financial forecast (+$70M) and higher company valuation (+$5M).● Eliminated non-value added business arrangements which reduced monthly operating expenses by +40%
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Senior Management ConsultantIndependent Consultant Sep 2012 - Mar 2013New YorkExecutive Management consulting for telecommunications industryExecutive Consultant on business transformation strategies designed to improve product quality and delivery to customers.● Co-developed strategy and multi-year transition plan to improve product development life-cycle phases which identified key areas for improvement and key goals for a complex operating environment.
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Director QaCablevision Systems Apr 2009 - Jun 2012Bethpage NyTelecommunications company providing advanced digital television, voice and high-speed Internet servicesTransformed organization responsible for validating product and integration changes developed for the enterprise digital video, digital voice and high speed internet platforms. Provided oversight of business analyst requirements coordination, readiness of multiple laboratory environments, testing scenario definition and execution, verification of operations integration procedures and coordination of service deployments.● Standardized & extended testing capabilities to 24/7 operations by adding an offshore testing component and instituting a robust test automation solution, enabling QA to meet 100% of its target delivery date commitments during a time when project schedules accelerated and volume increased by 30%.● Created systems integration and configuration management functions which improved convergent solution delivery and management.● Developed performance management function, introduced tools for improved and standardized issue tracking and resolution, developed and managed executive dashboard.● Instituted and managed an inter-departmental portfolio planning forum enabling strategic and tactical alignment between operating elements, the engineering workforce and key vendors. -
President/CeoBodyworkx Llc Jan 2006 - Jan 2009CORPORATE WELLNESS & PERSONAL COACHING SERVICES FOR EXECUTIVE CLIENTS Directed all business functions; business development, marketing, sales, finance, program development, customer service and strategic planning. Developed and directed corporate wellness solutions designed to enhance employee morale, increase education and reduce employee health risk. Delivered personal coaching solutions focused on behavior modification, increasing confidence and sustaining positive lifestyles changes.● Established and grew business by 50% each year to residential and corporate accounts.● Maintained customer satisfaction rating of 97%
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Senior Managing PartnerAlapda Inc Jan 2000 - Jan 2006PROFESSIONAL SERVICE ORGANIZATION FOCUSED ON WORKFORCE MANAGEMENT TECHNOLOGIES & SERVICESCharged with leading strategic planning and business development efforts to expand into newly defined markets/services while concurrently maintaining existing client base. Provided leadership and operational guidance to account managers of corporate clients.● Successfully executed expansion and developed new strategic partnership agreements with over 30 complimentary businesses. ● Implemented mentoring program for newly appointed account managers that improved their effectiveness by reducing learning curve.
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Vp Of Business & Technology IntegrationMediaone Inc Jan 1997 - Jan 2000TELECOMMUNICATIONS AND MEDIA COMPANY PROVIDING ADVANCED DIGITAL TELEVISION, VOICE AND HIGH-SPEED INTERNET SERVICESC-suite leader responsible for executing an aggressive business transformation strategy intended to standardize and upgrade technology platforms across geographically dispersed operations. ● Launched and managed $25M professional services line of business responsible for integrating complex technology solutions into existing operations nationally● Executed the strategic and tactical alignment between operating elements, the IT workforce and key vendors.● Consolidated widely dispersed, multi-platform data centers. Annual expense reductions exceeded $20M● Maximized operating efficiencies through a unified billing platform. Annual expense reductions exceeded $10M ● Reduced operating expenses by $2 million annually through the implementation of an automated mobile workforce system
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Program DirectorArrowsmith Technologies Jan 1994 - Jan 1997Innovator with keen business sense for delivering superior customer service and developing new business. Formulated and exercised aggressive business development plans for a startup high-tech company. Fueled aggressive expansion of Workforce Management Solutions for Broadband Telecommunications Corporations. ● Improved revenue by 200% from $3,000,000 to $9,000,000 in less than 1 year.● Completed more installations which were operational than anyone in the industry
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Change ManagerGe Aerospace Jan 1988 - Jan 1992Developed a "Quality Management Program" at a facility which included large government contractors and government employees (over 3000 people) in an ultra secure environment. Led effort on selecting teams, forming cross functional teams, created the methodology, process and tools to analyze business issues and how to go about collecting data to support proposed changes and to validate such changes after wards -
Surface Warfare Officer, Combat Veteran, Medals RecipientUs Navy May 1982 - Jul 1988I have successfully led Combat Information Center, 2nd and 3rd divisions aboard the USS Butte while concurrently functioning as Legal Officer.I led the Naval Recruiting Processing Center in Syracuse, NY on behalf of the Commanding Officer of NRD Buffalo managing roughly 50% of the districts processing of new military members.In each of my assignments I was successful in rebuild troubled teams intto top performers and was consistently ranked top JMO at each of the commands I served.
Ken Olson Skills
Ken Olson Education Details
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Physical Science And Engineering -
Brentwood Sonderling High School
Frequently Asked Questions about Ken Olson
What company does Ken Olson work for?
Ken Olson works for Homeworkx Ventures Llc
What is Ken Olson's role at the current company?
Ken Olson's current role is President and CEO.
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What schools did Ken Olson attend?
Ken Olson attended United States Naval Academy, Brentwood Sonderling High School.
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Ken Olson has interest in Health, Environment, Disaster And Humanitarian Relief, Economic Empowerment.
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Ken Olson has skills like Program Management, Strategic Planning, Team Building, Process Improvement, Operations Management, Change Management, Integration, Leadership, Team Leadership, Project Management, Product Development, Leadership Development.
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