Ken Olson Email & Phone Number

Manassas, VA, US

Manassas, Virginia, United States

• Direct all business functions including business development, marketing, sales, finance, strategic and tactical planning, site-assessment and contractor oversight
• Develop and direct multi-year plan to provide alternative housing options targeting the Age-In-Place market.
• Established Series LLC, conducted market assessment and purchased initial property in September 2018.
• Developed and executed plan to restore asset and sold property in June 2019.
• Currently assessing markets in various states for phase II plans

Sterling, Virginia

• Key leader focused on establishing a new business function responsible for improving and governing service delivery for Neustar's suite of products. This entails identifying, analyzing and maturing critical service.
• Key member focused on business transformation for Neustar technology organization. Established and led executive steering committee focused on improving service delivery performance.Developed and led operations.
• Developed an operating model for service delivery which simplified coordination, improved accountability, planning and execution on service delivery efforts.
• Developed a service delivery model and executive strategy intended to significantly improve service delivery performance..
• Lead an organization manging ITIL service delivery processes. Improvements included a change success rate exceeding 99.5%, re-established problem management function, improved CMDB quality, service delivery performance.
• Created an M&A integration methodology, formed, trained and managed teams responsible for multiple, significant simultaneous integration efforts.

Various

• Provided executive consultation and developed materials for a variety of consulting engagements:
• Provided executive level insights analysis and planningwithin the Technologies Group for an information management company. Identified key areas for improvment, developed and prioritized efforts against corporate goals.
• Collaborated with the CEO and executive team of a start-up company on developing strategic and tactical plans, marketing analysis, web presence and funding options for a new wellness company.

Washington DC

• E-Commerce marketplace for crowd-sourcing design and construction ProjectsResponsible for company-wide operations of a start-up company leading all operations, technology, marketing, finance, sales and customer service.
• Revamped technology plans and non-functional website, led offshore development teams, identified, tracked and resolved key issues and launched 1st company website within 30 days.
• Developed marketing focus by establishing targeted channel, regional and product focus. Led formation of social media, SEO, email, and traditional marketing presence. Improved online presence monthly with 80% unique.
• Conducted in-depth financial analysis resulting in improved 5 year financial forecast (+$70M) and higher company valuation (+$5M).
• Eliminated non-value added business arrangements which reduced monthly operating expenses by +40%

New York

• Executive Management consulting for telecommunications industryExecutive Consultant on business transformation strategies designed to improve product quality and delivery to customers.
• Co-developed strategy and multi-year transition plan to improve product development life-cycle phases which identified key areas for improvement and key goals for a complex operating environment.

Bethpage NY

• Telecommunications company providing advanced digital television, voice and high-speed Internet servicesTransformed organization responsible for validating product and integration changes developed for the enterprise.
• Standardized & extended testing capabilities to 24/7 operations by adding an offshore testing component and instituting a robust test automation solution, enabling QA to meet 100% of its target delivery date.
• Created systems integration and configuration management functions which improved convergent solution delivery and management.
• Developed performance management function, introduced tools for improved and standardized issue tracking and resolution, developed and managed executive dashboard.
• Instituted and managed an inter-departmental portfolio planning forum enabling strategic and tactical alignment between operating elements, the engineering workforce and key vendors.

• CORPORATE WELLNESS & PERSONAL COACHING SERVICES FOR EXECUTIVE CLIENTS Directed all business functions; business development, marketing, sales, finance, program development, customer service and strategic planning..
• Established and grew business by 50% each year to residential and corporate accounts.
• Maintained customer satisfaction rating of 97%

• PROFESSIONAL SERVICE ORGANIZATION FOCUSED ON WORKFORCE MANAGEMENT TECHNOLOGIES & SERVICESCharged with leading strategic planning and business development efforts to expand into newly defined markets/services while.
• Successfully executed expansion and developed new strategic partnership agreements with over 30 complimentary businesses.
• Implemented mentoring program for newly appointed account managers that improved their effectiveness by reducing learning curve.

• TELECOMMUNICATIONS AND MEDIA COMPANY PROVIDING ADVANCED DIGITAL TELEVISION, VOICE AND HIGH-SPEED INTERNET SERVICESC-suite leader responsible for executing an aggressive business transformation strategy intended to.
• Launched and managed $25M professional services line of business responsible for integrating complex technology solutions into existing operations nationally
• Executed the strategic and tactical alignment between operating elements, the IT workforce and key vendors.
• Consolidated widely dispersed, multi-platform data centers. Annual expense reductions exceeded $20M
• Maximized operating efficiencies through a unified billing platform. Annual expense reductions exceeded $10M
• Reduced operating expenses by $2 million annually through the implementation of an automated mobile workforce system

• Innovator with keen business sense for delivering superior customer service and developing new business. Formulated and exercised aggressive business development plans for a startup high-tech company. Fueled aggressive.
• Improved revenue by 200% from $3,000,000 to $9,000,000 in less than 1 year.
• Completed more installations which were operational than anyone in the industry

Developed a "Quality Management Program" at a facility which included large government contractors and government employees (over 3000 people) in an ultra secure environment. Led effort on selecting teams, forming cross functional teams, created the methodology, process and tools to analyze business issues and how to go about collecting data to support.

I have successfully led Combat Information Center, 2nd and 3rd divisions aboard the USS Butte while concurrently functioning as Legal Officer.I led the Naval Recruiting Processing Center in Syracuse, NY on behalf of the Commanding Officer of NRD Buffalo managing roughly 50% of the districts processing of new military members.In each of my assignments I was.

Bachelor Of Science (Bs), Physical Science And Engineering

Education record