Dir. Of Regulatory Compliance & Customer Success
Acquired and manage state and federal pharmaceuticals licenses Designed the Suspicious Order Monitoring system for scheduled drug ordersEstablished SOP's for Warehouse Operations, Customer Success, Regulatory Compliance, Account Maintenance, and Emergency crisis standards.DSCSA requirements managedMaintain FDA requirements and reportingInspection of new pharmacies acquired as part of the Know Your Customer Initiative. Established onboarding and training for new hires and ongoing training for repsFacilitate hiring requirements for several depts.Review Suspicious order and regular control drug orders for consistencyComplete audits needed for pharmacy's regarding Insurance provider requests.Responsible for the sites security monitoring. Lead Customer Success team to ensure customers are pleased with their experience
