Ken Osgood Email & Phone Number

Responsible for collaborating with Marketing, Medical Affairs, Regulatory, Digital Lab, BTS, and agency partners to ensure the accuracy, speed to market and submission quality of all AbbVie and Allergan websites to FDA/OPDP relating to Immunology, Oncology, Specialty, Eye Care, Aesthetics & Patient Services product portfolios. Responsibilities & Accomplishments Include:• Managed 1000+ AbbVie and Allergan website submissions annually within the AbbVie Veeva PromoMats MLR review framework as the primary liaison.• Identified optimization opportunities within the review process, leading to the development of two enhanced workflows resulting in significant cost savings and expedited time to market:o Enhanced workflows reduced time to market from 6 months to just over 21 days.o Process optimizations identified 25% of yearly web projects eligible for an average cost reduction of $8,000 each, culminating in approximately $2 million in annual marketing budget savings.• Facilitated the launch of over 10 brand websites within a span of 3 years, ensuring site activation within 72 hours of FDA/OPDP label approval.• Conducted comprehensive training sessions for all stakeholders including agencies, marketing teams, Medical & Regulatory reviewers, and Digital Lab Web Specialists across AbbVie & Allergan's product portfolios on AEM web processes and enhancements.• Achieved recognition as the USA Winner for managing the first ever Medical and Commercial co-developed Disease State Awareness website tailored for Health Care Providers.• Oversaw the website approval process for migrating 11 Humira Branded Indications from AEM platform version 1.0 to 2.0.• Demonstrated expertise as a subject matter authority on AEM website best practices, protocols, and operational efficiencies.

Mettawa, Il

Responsible for ensuring cross-functional alignment and collaboration between Marketing, Medical, Legal, and Regulatory, as well as owning the Promotional Material Review Process prior to FDA/OPDP submission. Responsibilities & Accomplishments Include:• Optimized the efficiency of processes and MLR approval for a prominent interactive sales aid, resulting in a 3x acceleration in speed to market.• Pioneered the migration of the Synthroid website to the Adobe Experience Manager platform, demonstrating adept technical skills.• Demonstrated technical proficiency encompassing website management, social media, and SEO marketing strategies.• Led a groundbreaking collaboration for an interactive digital game showcased at the Synthroid Hubble Convention, showcasing innovative project management capabilities.• Collaborated with digital agencies to ensure precise project specifications aligned with FDA/OPDP requirements.• Orchestrated the timely and compliant launch of patient adherence campaigns, prioritizing speed and regulatory adherence.• Adapted to ambiguous situations and adeptly navigated course corrections as needed, showcasing resilience and flexibility.• Facilitated constructive conflict resolution through effective communication and stakeholder engagement.• Contributed to the onboarding and skill development of new team members through job-shadowing and Q&A sessions, fostering a collaborative and knowledgeable workforce.

Wood Dale, Illinois

Responsible for utilizing CAD software to produce cross-industry floorplans and incorporate MEP/HVAC drawings that align with Project Management and client demand. Accomplishments Include:•Delivered layouts for corporate businesses such as Google, Facebook, Whirlpool, Baxter and FCA Chrysler•Designed plans for big box chain restaurants such as Giordano’s, Lou Malnati’s and Burrito Beach•Produced project drawings for lodging renovations at The Hilton, The Wit and Cermak Hotels•Created key academia drafts for College of Lake County, Martin Luther King College and Malcom X College•Drew recreational industry schematics for Foxwood Casino, Mistwood and River Forest Country Club

Wood Dale, Illinois

Responsible for creating study plans based on the layout and designs requested by project consultants.Accomplishments Include: • Increased data management effectiveness by converting hand-drawn plans into digital assets• Researched latest industry trends to evolve and sustain best-in-class services

Vernon Hills, Il

Managed customer service team, assisted customers and exceeded sales objectives. Led a team of 70+ employees to achieve customer satisfaction and corporate-set safety standards

Vernon Hills, Il