Ken Pauley Email & Phone Number

Georgetown, Ca, Us

Georgetown, Ca

Senior IT Manager for Enterprise Email and Calendaring Services; part of the Communications and Collaboration Services team. Responsible for the Design, Engineering and Operations of all Enterprise Email and Calendaring services at Cisco which includes Exchange 2010 and Cisco IronPort Messaging Security Systems.

* Director, Technical Services (2005-2007)Organization comprised of Enterprise Services Team (Windows/Unix/Linux Servers), Collaborative Services (Messaging/Sharepoint), IT Security, SAP Basis Administration & Security and Database Administration.* Senior Manager, Workgroup Systems Technology (2000–2005)Responsible for team of Windows / Exchange Server Specialists that provide advanced support of ~300 systems world wide. Managed tactical and strategic projects for the core Windows and Exchange infrastructure. Provided technical and project management skills for many IT projects.* Exchange Architect, Collaborative Workgroup Technology (2000)Lead architect and solutions advisor for Microsoft Exchange messaging system with over 10,000 mailboxes. Involved in 2nd and 3rd level sustaining activities as well as project planning and deployment.* Messaging Consultant (1996-2000)

Company formerly known as Kent Consutling GroupConsulted with dozens of companies, assisting them with their Exchange Server architecture, deployment and management. Extensive experience in the deployment and troubleshooting of Exchange in a multi-server, multi-site enterprise environment.• Designed, deployed and managed the migration of Tencor’s MS Mail system to Exchange. The success of this migration resulted in an extended engagement lasting 5 years until becoming an employee for KLA-Tencor. • Planned and managed the deployment of Microsoft Exchange in more than ten Corporate environments.• Managed the merger of two corporate Microsoft Exchange organizations with over 2,500 users in each organization (KLA-Tencor).• Migrated four large Corporate MS Mail systems to Microsoft Exchange.• Deployed a rules based response system for Major League Baseball team using their Microsoft Exchange messaging system.

* IT Rapid Response Team Manager (1995)Responsible for creating, building and managing the new IT Rapid Response Team. Team focused on providing fast, superior second level IT support for all bank employees.* Electronic Messaging Group Supervisor (1994)Supervised the seven person Electronic Messaging Group. Responsible for the support and maintenance of 200+ Microsoft Mail post offices around the country, including third level client support.

* Project Manager (1993 – 1994)Responsible for managing various Information Services projects at the division level. Worked with lead Project Manager to develop the Corporate project management methodologies including a divisional project review policy based on ROI.* Senior Network Administrator (1991 – 1993)Responsible for supporting the division’s 25 Novell servers and 2 Microsoft Mail servers. Responsibilities also included third level support for the end user computer systems.* Help Desk Supervisor (1989 – 1991)In charge of the seven Help Desk Coordinators who tracked and supported the 300 retail stores in the division. Maintained management reporting and monitored staff performance.* Retail Store Clerk (1984 - 1989)