Ken Rainforth Email & Phone Number

Worcester, GB

Solihull, England, United Kingdom

In my current role, I am primarily responsible for the deployment of large Microsoft Azure/Modern Workplace/Windows Server solutions to organisations across the UK. In addition to this, as Lead I am responsible for driving strategy around Cloud Solutions, writing process documentation, automating deployment processes, carrying out training sessions.

Kidderminster, England, United Kingdom

- Implemented numerous on-premises server projects for large organisations. A typical deployment would include a set of HPE Servers configured in a cluster, a HPE/Nimble SAN, VMware ESXi, backup infrastructure and Stacked Aruba Switches to function as the network core. These solutions would be designed and implemented to be as resilient as possible.

Kidderminster, Hereford And Worcester, United Kingdom

• In June 2017, I was promoted to a Server Installation Engineer. As well as the responsibilities in my previous role, I now lead or am involved in projects/deployments implementing the following technologies:
• Servers (both virtualised and physical)o Windows Server (Domain Controllers, Remote Desktop Servers, MemberServers hosting specific applications, etc.) o VMWare ESXi (including clustering)o Microsoft Hyper-V
• Microsoft Azure AD/Intune
• Enterprise-grade Firewall… Show more In June 2017, I was promoted to a Server Installation Engineer. As well as the responsibilities in my previous role, I now lead or am involved in projects/deployments implementing.
• Enterprise-grade Firewall Equipment
• Layer 2/Layer 3 Switches (including VLAN implementation)

Kidderminster, United Kingdom

I progressed into a role that involved installing new desktops (Windows and macOS), network storage and networking infrastructure equipment at customer sites. These installations were either undertaken independently or with the involvement of a Project Manager. I also assisted with Field Support duties when required.

Stourport, United Kingdom

I joined OGL to progress into a 3rd Line, field-based support role. I provided hardware and software support for a variety of systems, including Servers/Desktops (Windows and macOS), hardware firewall appliances, networking equipment and enterprise AV solutions. In addition to the above, I would also perform network integrity checks for customers on a.

Worcester, United Kingdom

Previously I worked for Open GI providing 2nd Line Support to both Insurance Brokers and staff within the business. I was a member of the Enhanced Support Services (ESS) team - as part of this team I was tasked with providing specialist support to select clients who pay a fee to get direct access to Level 2 and maintain their servers.I supported a wide.

Worcester, United Kingdom

I was responsible for providing technical support to clients for their Macs, PCs, Mobile Phones, Tablets etc. whilst maintaining world class customer service.

Birmingham, United Kingdom

During my time as an IT Support Apprentice I was taught how to properly and professionally repair and maintain both PC hardware and software. It was here that I earned the MCITP, MCTS and CompTIA A+ certifications.

Jeddah, Saudi Arabia

I was the first point of call for technical support for the business. I was also tasked with automating MySQL databases using Fortra Automate (a no-code automation/workflow builder) and maintaining the data within them during my time there. I was given the flexibility to experiment with the IT infrastructure and practice using tools such as AD, Mac OS X.

Education record

Education record