At Hone, we're reimagining the training experience for the modern workplace. Launched in 2018, Hone is the first-ever solution for synchronous, online instructor-led training, enabling organizations of all sizes to easily source, manage and deliver best-in-class management and leadership training, and measure the impact on the organization.

Built a talented team, focused on solutions that connect people to the spaces that inspire them to do their best work. Providing leaders with the tools and data to optimize workspaces with people at the center. The SaaS platform and IoT infrastructure combine building intelligence, space analytics, and a consumer grade mobile app to improve the workplace experience for Fortune 1000 companies around the world.

Progressed from being an individual contributor to leading the largest region globally, North America, owning renewals & growth for a €650M ARR portfolio. Built high performing team using customer segmentation and outcome success plans to improve and scale customer sentiment and engagement.• Established best in class renewal forecasting and tracking methodologies providing insight into customer renewal health, attrition, customer risk and growth trends.• Defined metrics and implemented tools used to proactively predict and address emerging risk and opportunities improving net-retention, adoption, and net promoter score.• Implemented 1:few & 1:many strategies, improving customer experience and efficiently scaling the team.• Maximized adoption and usage across our strategic customer base ensuring our position as trusted and proven partner with the goal of achieving period-over-period improvement in customer retention and growth.

Accountable for successful deployment of global mentoring network for Fortune 500 engineering, construction, and technical services company. Leveraging a SaaS solution to match learners and advisors, expediting high value knowledge transfer from a rapidly retiring workforce to the next generation of engineers and leaders.