Ken Havens Email & Phone Number

Overland Park, Kansas, United States

In this position I work with a team of Senior Analysts that manage the security of federal government data. In this role, I primarily:o Manage the compliance of applications and assets that contain federal customer data or qualify as assets that require protective measures per government contracts.o Develop controls that protect applications, servers, databases, and assets in compliance with government contracts.

Worked as a contractor for Sprint in the IT - Federal and State Compliance group. In this role. In this role, I worked to ensure that Sprint is compliant with federal and state cybersecurity and privacy requirements.

Bridgewater, Nj

• Collaborated with strategic partners and client base to develop business requirements for a successful transition; created and successfully worked a project plan to achieve it.• Successfully drove onboarding and software certification for 6 system vendors and successfully onboarded, certified, and oversaw the connectivity of 22 Service Providers to the iconectiv databases on schedule. • Collected and analyzed data used to manage the process.• Partnered with external and internal organizations - Operations, IT, Network, PMO, Legal and others - to develop dozens of internal and external Methods & Procedures documents. • Developed and presented weekly PowerPoint reporting updates on the progress of the transition to the FCC appointed Transitional Oversite Management team over an 18-month period. • Developed and presented several NPAC transition webinars to targeted industry users providing instruction and requirements for the transition.

Overland Park

Built and led a culturally diverse, geographically dispersed, cross-functional group of 19 business/systems analysts, project managers, process improvement specialists and software developers. • Led the integration of the Clearwire spectrum lease application, which accounted for $33M in annual revenue, into the Sprint spectrum suite under a tight timeline. Formally recognized by the CIO.• Developed and managed a diverse suite of 16 key applications; from the business support side and the IT development side consistently achieving or exceeding customer satisfaction objectives.• Collaborated closely and effectively with clients and user groups to analyze/develop business requirements and systems solutions to meet client needs. An Agile project, it improved the speed and accuracy of cell site validations by over 50%.• Oversaw the development of a process improvement initiative driving $750K out of the business in 3 years.• Led the implementation, cross training, and process improvement of plans needed to meet the 30% Reduction in Force requirement. Goal was met and was able to continue supporting group objectives.

Overland Park

Led, coached, and developed a cross-functional group of 9 business/systems analysts, resulting in the promotion of 3 team members.• Managed and supported the maintenance and development of the numbering applications suite to meet the evolving needs of business operations. Consistently met or exceeded customer satisfaction objectives.• Championed Sprint issues and contributions through industry standards bodies the implementation of which resulted in the driving down Sprint network expenses.• Chaired the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) 2004-2007. Effectively led this standards body to influence and shape North American numbering resource policy. Gave bi-monthly oral briefs to the FCC and North American Numbering Council.Early Sprint CareerBusiness Analyst III: Oversaw the successful development and launch of the Sprint ION OutCollect application. Business Analyst II: Team lead for the development of a new Message Processing application. Developed business requirements; provided user acceptance testing and provided oversight for successful on-sight implementation. Increased user functionality new over old by nearly 30%. Promoted to Business Analyst III.Senior Accountant: Developed business requirements and worked with developers to maintain and enhance Sprint’s Customer Records Billing system.Accountant: Helped to administer payroll for Sprint - United Midwest Group. Supervised a group of 8 payroll administrators. Promoted to Senior Accountant

Bachelor'S Degree, Accounting And Business

Activities and Societies: Men's Tennis

Carrier Ethernet Associate (Ce-A)

Introduction to Carrier Ethernet. A five day course providing a solid understanding of CE technology.

Project Management

Completed: 1) Introduction to Project Management 2) Risk Management 3) Planning and Scheduling