Ken Havens

Ken Havens Email and Phone Number

Cyber-security Compliance Sr. Analyst at T-Mobile @ T-Mobile
bellevue, washington, united states
Ken Havens's Location
Overland Park, Kansas, United States, United States
About Ken Havens

Ken Havens is a Cyber-security Compliance Sr. Analyst at T-Mobile at T-Mobile. He possess expertise in telecommunications, vendor management, wireless, project management, integration and 31 more skills.

Ken Havens's Current Company Details
T-Mobile

T-Mobile

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Cyber-security Compliance Sr. Analyst at T-Mobile
bellevue, washington, united states
Website:
tmobile.com
Employees:
77533
Ken Havens Work Experience Details
  • T-Mobile
    Senior Analyst - Compliance Assurance Government
    T-Mobile Jan 2020 - Present
    Overland Park, Kansas, United States
    In this position I work with a team of Senior Analysts that manage the security of federal government data. In this role, I primarily:o Manage the compliance of applications and assets that contain federal customer data or qualify as assets that require protective measures per government contracts.o Develop controls that protect applications, servers, databases, and assets in compliance with government contracts.
  • American Cyber Systems
    Program Manager
    American Cyber Systems Jun 2019 - Jan 2020
    Worked as a contractor for Sprint in the IT - Federal and State Compliance group. In this role. In this role, I worked to ensure that Sprint is compliant with federal and state cybersecurity and privacy requirements.
  • Iconectiv
    Client Services Manager - Lnpa Services At Iconectiv
    Iconectiv Jun 2015 - Sep 2018
    Bridgewater, Nj
    • Collaborated with strategic partners and client base to develop business requirements for a successful transition; created and successfully worked a project plan to achieve it.• Successfully drove onboarding and software certification for 6 system vendors and successfully onboarded, certified, and oversaw the connectivity of 22 Service Providers to the iconectiv databases on schedule. • Collected and analyzed data used to manage the process.• Partnered with external and internal organizations - Operations, IT, Network, PMO, Legal and others - to develop dozens of internal and external Methods & Procedures documents. • Developed and presented weekly PowerPoint reporting updates on the progress of the transition to the FCC appointed Transitional Oversite Management team over an 18-month period. • Developed and presented several NPAC transition webinars to targeted industry users providing instruction and requirements for the transition.
  • Sprint | Ericsson
    Applications Development Manager
    Sprint | Ericsson 2009 - 2014
    Overland Park
    Built and led a culturally diverse, geographically dispersed, cross-functional group of 19 business/systems analysts, project managers, process improvement specialists and software developers. • Led the integration of the Clearwire spectrum lease application, which accounted for $33M in annual revenue, into the Sprint spectrum suite under a tight timeline. Formally recognized by the CIO.• Developed and managed a diverse suite of 16 key applications; from the business support side and the IT development side consistently achieving or exceeding customer satisfaction objectives.• Collaborated closely and effectively with clients and user groups to analyze/develop business requirements and systems solutions to meet client needs. An Agile project, it improved the speed and accuracy of cell site validations by over 50%.• Oversaw the development of a process improvement initiative driving $750K out of the business in 3 years.• Led the implementation, cross training, and process improvement of plans needed to meet the 30% Reduction in Force requirement. Goal was met and was able to continue supporting group objectives.
  • Sprint Nextel
    Network Operations Manager
    Sprint Nextel 1998 - 2009
    Overland Park
    Led, coached, and developed a cross-functional group of 9 business/systems analysts, resulting in the promotion of 3 team members.• Managed and supported the maintenance and development of the numbering applications suite to meet the evolving needs of business operations. Consistently met or exceeded customer satisfaction objectives.• Championed Sprint issues and contributions through industry standards bodies the implementation of which resulted in the driving down Sprint network expenses.• Chaired the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) 2004-2007. Effectively led this standards body to influence and shape North American numbering resource policy. Gave bi-monthly oral briefs to the FCC and North American Numbering Council.Early Sprint CareerBusiness Analyst III: Oversaw the successful development and launch of the Sprint ION OutCollect application. Business Analyst II: Team lead for the development of a new Message Processing application. Developed business requirements; provided user acceptance testing and provided oversight for successful on-sight implementation. Increased user functionality new over old by nearly 30%. Promoted to Business Analyst III.Senior Accountant: Developed business requirements and worked with developers to maintain and enhance Sprint’s Customer Records Billing system.Accountant: Helped to administer payroll for Sprint - United Midwest Group. Supervised a group of 8 payroll administrators. Promoted to Senior Accountant

Ken Havens Skills

Telecommunications Vendor Management Wireless Project Management Integration Process Improvement Ip Networking Regulatory Affairs Voip Lte Standards Development Managed Services Cdma Mobile Devices Telephony Business Process Improvement Computer Network Operations Product Management Testing Wireless Technologies Cellular Communications Professional Services Strategy Gsm Management Cross Functional Team Leadership Team Leadership Carrier Ethernet Call Centers Customer Relationship Management Requirements Analysis Software Project Management Microsoft Office Customer Service Team Building

Ken Havens Education Details

Frequently Asked Questions about Ken Havens

What company does Ken Havens work for?

Ken Havens works for T-Mobile

What is Ken Havens's role at the current company?

Ken Havens's current role is Cyber-security Compliance Sr. Analyst at T-Mobile.

What is Ken Havens's email address?

Ken Havens's email address is kh****@****tiv.com

What is Ken Havens's direct phone number?

Ken Havens's direct phone number is +191322*****

What schools did Ken Havens attend?

Ken Havens attended The University Of Kansas, Cienna Learning Solutions, The George Washington University.

What are some of Ken Havens's interests?

Ken Havens has interest in Social Services, Christianity, Cooking, Exercise, Investing, Traveling, Outdoors, Sweepstakes, Electronics, International Traavel.

What skills is Ken Havens known for?

Ken Havens has skills like Telecommunications, Vendor Management, Wireless, Project Management, Integration, Process Improvement, Ip, Networking, Regulatory Affairs, Voip, Lte, Standards Development.

Who are Ken Havens's colleagues?

Ken Havens's colleagues are Jeremiah Amarante, Jorge J. Soriano-E., 姚东钢, Nedric Johnson, Saphire Seaton Hazelwood, Mhrm, Brandon Sutherland, Kelley Ryan.

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