Ken Rheaume Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, California, United States

Sunnyvale, Ca

Director of Program Management and Engineering Operations

San Francisco Bay Area

San Francisco, Ca

Built a global centralized Program Management Office (PMO) that is responsible for driving end-to-end product delivery for broadcasters. Solutions include video production switchers, servers, media workflow products, and integrated production playout systems. • Operate as a Chief of Staff, managing all operational elements of the organization, including strategic planning and execution, budgets, financial review/approval flows, resource planning, and monthly program reviews.• Using Agile processes, manage ongoing rollout of GV Stratus, a non-linear broadcast media workflow platform.• Managed launch of GV Director —a live-production video broadcast system—in the midmarket and SMB spaces generating incremental revenue of $10M in first quarter of release.• Lead in the definition and continuous improvement of program management processes and standards

San Jose, Ca

Managed teams throughout the product life cycle, who were responsible for developing wireless cable gateways, routers, and multimedia products for the service provider market (hardware and software).• Served as Chief of Staff, leading operational planning for the department, including budget, headcount, project tools automation, and ISO9001 certification. Also contributed to business-unit level planning.• Built team and process infrastructure to support Carrier business unit; revenue grew from 27M in 1H06 to 102M in 1H08.• Managed worldwide launch of NETGEAR branded Skype Wifi phone into retail market.• Managed customization of and drove customer certification process for both AT&T and Virgin Media wireless DSL and Cable gateway products. • Successfully created and managed $15M year NRE budget and resource allocation process for 4 business units within company that launches more than 100 new products a year.• Responsible for ensuring business unit achieved ISO 9001 certification and continued to stay in compliance.

San Jose, Ca

Project-managed the development cycle of an SIP-enabled, carrier-class, integrated IP-based application software platform from concept through customer network deployment. • Successfully managed first customer network deployment for International CLEC in New York, NY.• Successfully planned and deployed customer acceptance testing in product lab. Coordinated delivery of hardware/software solution to customer’s NYC POP site; included working with customer and local resellers to secure hardware platform purchase and delivery.

San Jose, Ca

• Oversaw team of four on all product development projects for broadband-based customer premise equipment (CPE)• Managed projects from concept phase to product shipment in Santa Clara office and satellite office in Hyderabad, India. Involved working with contract manufacturers, and prototype, as well as pilot board procurement and board allocation

Santa Clara, Ca

• Managed staff of 12 program managers to execute rollout and implementation of new product introduction (NPI) process for managed switches, routers, and modular Ethernet hubs.• Drove cross-functional group, creating process framework for delivering solutions that spanned different development groups and lines of businesses (LOBs).

Santa Clara, Ca

• Lead cross-functional teams through the life cycle, developing Ethernet and modular Ethernet hub products • Successfully managed OEM projects, working directly with contract manufacturer. Included scheduling and delivery of prototype and pilot board procurement and board allocation.

Waltham, Ma

• Succeeded at launching new speech recognition desktop application product into retail market by educating and training third-party business partners to understand customers and their needs.• Developed and executed marketing component of product launch of new software products, including shareware available over the Internet.• Successfully project-managed all third parties’ Alpha/Beta testing for product compatibility.

Mba, Executive Mba

Executive MBA

Bs, Management