• Worked 20 hours per week during my final quarter at UW:Daily responsibility includes warehouse inventory management, product restocking at the customer site, and assisting the sales team with daily operations.• 10+ hours of employee training from Fastenal School of Business:Built a solid foundation in the supply chain industry through comprehensive training on industry regulations and best practices, including safety protocols and government regulations.• Utilized strong communication skills to propose and implement solutions, and enhance operational effectiveness:Implemented a new product labeling system in the warehouse, which helped improve workflow efficiency and reduced errors. The new system optimized the inventory management process and significantly improved audit results.• Collaborated with team members to meet tight deadlines and improved overall branch performance.• Shadowed veteran salespeople on face-to-face sales calls, gaining valuable insights and experience in customer interactions and sales techniques.• Received recognition for maintaining high standards of customer service and upholding professionalism.

• Led a team to design an original Smart Sticker product.• Assigned tasks to team members by recognizing their capabilities and strengths.• Fostered an inclusive and transparent team culture, actively soliciting and integrating feedback from team members and customers, resulting in strategic pivots and enhanced business plans.• Deliverables included a shark tank pitch to investors, an analysis and business strategy report, etc.• Sold 100+ units in the first week of product launch.

• Focused on the production of the 2020 Tokyo Olympic Games.• Translated media materials between Cantonese, English, and Mandarin.• Supported the leadership team in daily business operations, including preparing and organizing resources using Excel or Word.