Ken Rohrer Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, US

I oversee the operational and strategic activities of Payroll, and Accounts Payable (AP). Responsible for providing leadership by managing multiple functions and operational processes along with providing strategic support and analysis. Also responsible for directing systems, transactions and operational activities which include accounts payable, travel.

Baltimore, MD, US

Director of Shared Services Center for UMBC's College of Engineering and Information Technology.

Washington, DC, US

• Responsible for managing global accounts payable, accounts receivable, payroll, billing, corporate travel, regulatory compliance and procurement operations. Tasked with leading Global Shared Services functions.
• Led the creation of regional Shared Service Centers in EMEA, APAC, Australia and LATAM
• Directly responsible for numerous financial system implementations and post-go live ownership
• Led the implementation of a corporate wide travel expense reporting platform and global vendor invoice management workflow system
• Built a full suite of actionable productivity and service metrics which achieved 98% global customer satisfaction
• Designed and implemented various automation solutions that streamlined processes and increased control environments

New York, NY, US

• Directed all XM’s Retail Disbursements
• Directed all of XM’s Accounts Payable operations
• Project management/senior leadership
• Worked closely with XM Legal to ensure contract compliance and drive enhancements in ongoing contractual negotiations
• Provided management and leadership to staff ranging from clerical to managerial level positions

London, GB

• Managed staff of 30 professionals while reporting directly to Aon Risk Services Chief Financial Operating Officer
• Operational and strategic oversight for all of Aon’s account payable functions ($13 billion in annual premium)
• Coordinate and implement all of the negotiation and relationship building efforts with Aon’s insurance market partners (in excess of 4,500 carriers)
• Participate in all corporate technology enhancements and initiatives (currently on the design, development and implementation of a $2+ million workflow system)
• Budgeting/forecasting duties for Service Center
• Led/facilitated negation efforts with insurance markets

• Successfully directed multiple projects that range in contract value of $50,000 to in excess of $1 million (100% within budget/timeline)
• Developed Scopes of Work, proposals, related budgets and negotiate contracts for existing and prospective clients
• Primary customer contact for all projects ensuring 100% satisfaction and ultimate project success
• Developed company-wide project management standards, project management documentation and communication plans
• Determined and documented project requirements, translated into project schedule, assembled project team and managed task assignments
• Tracked and reported on project and project team performance to ensure projects meet schedule, cost, budget and technical requirements

The Hague, South Holland, NL

• Managed staff of 20 Client Service Associates while performing all management administrative duties (interviewing/hiring, performance reviews, disciplinary actions, scheduling, productivity monitoring, training.
• Coordinated the issuance of 400,000+ life, accidental death and disability insurance applications on an annual basis
• Coordinated new issue activities with various administrative departments
• Directed organizational projects from the new business/issue perspective (including the development of several systems needed to enhance application processing)
• Served as primary New Issue contact for all external clients and corporate partners
• Ensured that all organizational issue and fulfillment activities were completed within full corporate and regulatory compliance standards

The Hague, South Holland, NL

Master Of Business Administration - Mba, Management

Bs, Communication