Joe Thompson Email & Phone Number

Anne Arundel County, Maryland, US

Mountain View, California, US

San Francisco, California, US

Take initiative in designing solutions, producing content and enabling peers with an impact across the worldwide field ops organization.

San Francisco, California, US

Creating solutions based on the HashiCorp core stack: Terraform, Nomad, Vault, and Consul.

San Francisco, CA, US

Helping customers realize the benefits of Mesosphere DC/OS.

Mclean, VA, US

Kubernetes, containers, automation, and cloud.

Reston, VA, US

• Apply automation and cloud skills to solve customer problems. Provide subject-matter expertise on Kubernetes, containers, automation and CI/CD workflows. Develop and maintain internal tools for flexible automated.
• Presented at KubeCon NA 2017 on debugging failed Kubernetes application deployments
• Presented at Helm Summit 2018 on proposed best practices for NetworkPolicy in chart-deployed Kubernetes apps, and proposed changes to chart alias/dependency/value handling

• Provide setup and consulting services to existing and prospective customers for CoreOS products and technologies related to Linux and Kubernetes (Tectonic, Quay/Quay Enterprise, CoreUpdate, bootkube, others), both.
• Co-created, delivered and refined CoreOS’ first formal training curriculum on Google Cloud Platform
• Delivered a two-part (remote/in-studio) Microsoft White Glove Lab presentation demonstrating CoreOS Linux-based solutions on Azure, with a revised and extended followup presentation to Microsoft China
• Created custom Kubernetes solutions on AWS to meet customer security and availability requirements, with integrations to customer’s environment

Raleigh, NC, US

• Advise on architecture of new servers and systems to meet customer’s requirements. Determine ways to derive maximum value from customer’s subscriptions to Red Hat products. Assist with troubleshooting and integration.
• Rapidly delivered a functional HA version of existing Foreman­based OpenStack provisioning system
• Gathered data and developed plan for migration of customer's Red Hat Storage (glusterfs) infrastructure to new RHS environment set up in a supported configuration
• Built new system for deploying heavily­used R statistical packages throughout the customer's environment
• Achieved capstone Red Hat Certified Architect certification

• Support web application development and critical satellite data delivery and processing in a large, heterogeneous environment. Revise system baselines and bring systems into compliance. Understand existing.
• Earned recognition for preventing failure of core storage systems misconfigured by vendor
• Successfully deployed first virtual RHEL 5 hosts for development of new apps
• Successfully deployed new blade­based RHEL 5 hosts to supersede legacy servers

Falls Church, Virginia, US

• Lead administrator of existing application including ongoing maintenance and troubleshooting of both software and hardware. Architect of environment for next version of the app, with responsibility for specification.
• Successfully deployed new VM­based development servers for two projects
• Solved intermittent performance issue with existing app impacting VIP use of the system
• Completed specification and acquisition of new equipment for app version 2

Blue Bell, Pennsylvania, US

• Fill a lead role administering clustered and standalone systems critical to customer infrastructure. Assume ownership of intractable problems until successful resolution, including recognizing and assuming ownership of.
• Documented DNS update and server build procedures to streamline Wintel team operations.
• Led enterprise­wide efforts toward documentation of (and eventual remediation of deficiencies in) client DNS infrastructure configuration.
• Implemented a complete vSphere environment during stand­up of a new contract’s infrastructure.
• Successfully led efforts to drive Wintel primary ticket queue counts down (even briefly reaching zero tickets) through proper triage and followup of issues and dissemination of key environment knowledge to team members.
• Assumed ownership of and resolved highly­visible issues which multiple teams of engineers and vendors found unresolvable.

Blue Bell, Pennsylvania, US

• Lead small engineering projects and assist with larger efforts on multiple contracts, including leading major deployments at remote sites using Altiris Deployment Server, Altiris Notification Server and other.
• Successfully implemented an inventory reporting tool to meet asset­management requirements for a large federal project.
• Used VMWare as a development environment to design a flexible, automated Red Hat Enterprise Linux server install solution using PXE and Kickstart to support activities on multiple projects.

Baltimore, MD, US

Plano, TX, US

Reston, VA, US

New York, NY, US

Redwood City, CA, US