Ken Sharp Email & Phone Number

Central Dublin Airport, Dublin, IE

I build coordinate, oversee and deliver the site training plan to ensure compliance against expected standards for 2 sites in London (Park Royal & Heathrow) with around 1500 colleagues.I plan & oversee the Technical training courses for the business across 16 sites and our central functions.

Nottingham, GB

Supported stores to deliver a world class operation for customers by partnering with the Managers through coaching, developing, supporting store leaders and colleagues on the Operations, Loss & Health & Safety agendas, to drive compliance and improve performance in each store.

Nottingham, GB

Building leadership and retail capability of Store Leaders using training delivery, facilitation & coaching through delivery of the company plan. Devising and designing training to improve people development using MS PowerPoint. Evaluating the impact of learning and providing insights to the Talent team.

Nottingham, GB

Provided Leadership, development and coaching to 20 colleagues including one assistant manager, to deliver fantastic customer experience whilst maintaining great cost control and delivering company targets and expectations. Supported opening of the store in October 2010 creating a team of new and existing colleagues.

Nottingham, GB

Provide Leadership, development and coaching to 30 colleagues including two assistant managers, to deliver fantastic customer experience whilst maintaining great cost control and delivering company targets and expectations. Developed skills in Healthcare & Pharmacy to enable support of team.

London, GB

I was recruited as Store Manager for Ilford, Essex with average weekly turnover of £65k. I was accountable for 6 Department Managers with 50 colleagues. My role was to lead, coach & train the team to deliver the results in the store.

GB

I worked as a Front Line Manager in Romford accountable for dealing with the tills and customer service/returns desk. After 6 months I was promoted to an Assistant Manager Operations dealing with all the back of house operations for the store. This involved managing the customer service/returns desk, tills for the store, overseeing the cashing up process.

Nottingham, GB

I started as a Customer Assistant within 6 months I was promoted to Audio Specialist. Progressed from Specialist to Senior Assistant, Supervisor, Operations Manager to Assistant Manager. I worked in various store formats including High Street, Regional Shopping Centre's Edge of Town and City of London Stores. During the time I learnt about Customer.