Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® Email and Phone Number
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® personal email
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I am a Supply Chain and Aftersales Manager at uLesson Education Limited, a leading ed-tech company in Africa. With over 10 years of experience in sales and marketing, business development, and supply chain management, I have a proven track record of delivering results and exceeding expectations in various sectors and markets.At uLesson, I manage the end-to-end supply chain operations, from sourcing products and negotiating contracts, to coordinating manufacturing and delivery processes, to ensuring quality and compliance standards. I also oversee the aftersales service strategy, leading the expansion of the authorized service partner network, developing cost-effective solutions, and providing excellent customer service. Additionally, I support the sales and marketing team with product knowledge, technical sales, and digital marketing initiatives.I hold a Bachelor of Science in Banking and Finance from the University of Calabar and have obtained professional certifications in supply chain management (CSCP), project management (PMP), and digital marketing. I am proficient in Microsoft Suites, iWork, and various webinar tools, and I am fluent in English and Creoles and pidgins. I am passionate about leveraging my diverse skills and expertise to drive business growth and operational excellence at uLesson and beyond.#SalesAndMarketing | #BusinessDevelopment | #SupplyChainManagement | #AftersalesService |#StrategicPlanning | #VendorManagement | #RevenueGrowth | #MarketExpansion | #TeamLeadership |#CustomerService | #QualityAssurance | #RiskManagement | #ContractNegotiation | #DigitalMarketing |#SocialMediaMarketing | #MarketSegmentation | #TechnicalSales | #ProjectManagement |#ProfessionalCertifications | #OperationalExcellence
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Global Supply Chain SpecialistCribmdMombasa County, Kenya
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Supply Chain ManagerThe Ulesson Group Sep 2023 - PresentAbuja, Federal Capital Territory, Nigeria -
Supply Chain ManagerThe Ulesson Group Sep 2023 - May 2024Federal Capital Territory, NigeriaLiaise with manufacturers, buyers, and suppliers to sourceproducts.● Negotiate contracts with buyers, manufacturers, suppliers● Identify and develop new and existing relationships withsuppliers● Coordinate manufacturing and delivery processes● Plan and implement logistical strategy, ensuring targets aremet● Warehouse and Inventory Management; coordinatehandling, distribution and storage of products● Use relevant software to track goods from origin todelivery● Prepare periodic forecasts and inventory reports foraccurate record-keeping and analysis● Understand customer and business needs to providecommercially viable business incentives and initiatives i.e.merchandise for retail and enterprise sales at competitiveprices to maximise the Company’s profits● Collaborate with Finance to ensure integrated andharmonised operational systems and ensure that internalcontrols are achieved.● Improve the overall supply chain performance and look forany possible innovations to the process● Manage risks (for example operational or reputational) thatcould affect or interrupt the supply chain● Implement new technologies and stay alert to new trendsand developments in the sector.● Support and participate in promotional activities● Analyzing consumer buying patterns and predicting futuretrends.
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Technical Aftersales SpecialistThe Ulesson Group Mar 2022 - May 2024Abuja, Federal Capital Territory, NigeriaForeign and Local vendor correspondent • Ensure deliveries of device repairs and matching of replaced parts for OEM claims. • Delivering the most cost-effective after-sales service by onboarding efficient service authorize partners. • Authorize aftersales service partner expansion. • Developing strategies for the sustainable aftersales process. • Driving profitability through the aftersales process. • Sourcing and establishing partnerships with third-party logistic companies. • Support in developing device aftersales documents. • Manage all After Sales Service KPIs to drive maximum efficiency Providing excellent customer service. • Developing product knowledge materials to support the sales team. • Organizing weekly training to support the sales team. • Ensure appropriate repair meets warranty requirements. • Carrying out QC/QA of all repairs • Diagnosing devices and proffering solutions. • Liaising with the QA team to test the uLesson device and other hardware products. • Developing promotional activities to support sales. • OEM partnership and relationship. • Developing and implementing sustainable logistic strategies. • Inventory Management and Warehousing. • Product coordination and delivery process. • Ensure accurate and sufficient inventory of spare parts. • Delivering device product training to the sales team • Resolving customer’s complaints timely (Virtually/On-site).
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Learning Center Build-Out AssociateThe Ulesson Group May 2021 - Mar 2022Abuja, Federal Capital Territory, NigeriaAssist with building a project plan report and process outline for offline centre set-up. • Assist the project team to ensure centres are delivered within the expected date. • Support in developing a budget plan for the build-out of each learning centre. • Assist with presenting periodic project reports to Lesson XTeam. • Support with the planning and coordinating of project delivery procedures.• Working with the line manager to develop a BOQ for the uLesson learning centre • Source for relevant and technically sound vendors that are required for the build-out jobs process • Follow through with the finance team to ensure vendors are mobilized on time and all payments completed • Assist in negotiating all cost-related engagements and seek required approvals when the job is delivered successfully • Promote project team development and training • Search for locations that are favourable to the business
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Enterprise Sales ExecutiveThe Ulesson Group Mar 2021 - May 2021Abuja, Federal Capital Territory, NigeriaProactively selling to schools and organisations Actively seeking out new opportunities through cold callings, networking and referral-based strategies.Manage relationships with a network of schools in a territory defined by the organisation.Understand the funding process for school budgets.Understand customers and how to leverage technologies to assist in optimization.Develop and submit comprehensive proposals based on the assessed needs of potential clients.Using a consultative selling approach to properly qualify and align the need of a customer.Developing and presentation of sales reports.
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Business Development ManagerE-Conext Mar 2019 - Jul 2023NigeriaContacting potential clients to establish rapport and arrange meetings.Planning and overseeing new marketing initiatives.Researching organizations and individuals to find new opportunities.Finding and developing new markets and improving sales.Attending conferences, meetings, presentation, and industry events.Developing quotes and proposals for clients.Developing goals for the development team and business growth and ensuring they are met.Training personnel and helping team members develop their skills. -
Head Of OperationsE-Conext Nov 2019 - Feb 2021Abuja, Federal Capital Territory, Nigeria• Formulate business strategy with others in the executive team• Designing and implementing an efficient standard of operations for the organisation.• Coordinate customer service operations and implement strategies to ensure customer retention.• Oversee the implementation of technology solutions throughout the northern region.• Manage contracts and relations with both public and private sector.• Evaluate risk and lead quality assurance efforts• Oversee expenses and budgeting to help the organization optimize costs and benefits• Report on operational performance and suggest improvement
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Business Development ExecutiveKaynet Global Resources Limited Dec 2016 - Jul 2023Abuja*Responsible for creating and managing new partners *Key account management *Developing new sales strategies through research and development tools *Contract and price negotiation *Acts as the primary client service contact for new and existing clients. * Identify opportunities for business development. *Coordinate business and market intelligence *Ensure adequate after sales support thereby reducing customer complaints and strengthening business relationship *Responsible for the preparation of tactical and workable marketing plan for target market.
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Sales ManagerI-Cell World Mar 2013 - Nov 2016AbujaResponsible for developing business strategies. Participated in implementing sales strategies aimed at business development, market evaluation, performance and revenue drive. Maintained & developed relationship with new and existing customers also prompt delivery of goods to customers Monitored field sales and reviewed sales performance aimed at increasing market share Organized sales visit and contract negotiation Responsible for price negotiation, costing and delivery Key Account Management; to generate revenue on all products and service offered Channel Management; provided leadership training & support to partners. Prepared and presented weekly sales and status report Managed key accounts, enhanced sales and facilitated relationship among dealers Coordinated marketing strategy in line with the overall marketing direction Designed and managed sales promotion and activations Organized market survey, analyzed data to support campaign programme also managed market feedback Ensured Return on investment (ROI) on marketing and retail budget
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Merchandising AuditorConnect Marketing Services Dec 2012 - Aug 2013AbujaResponsible for sales team utilization and revenue generation Development of team Performance indices and revenue drive. Maintained relationship with Key Public-sector accounts Achieved sales target on quarterly basis as defined by the Company Responsible for building processes and monitoring sales activities in relation to set compliance standards Generated revenue from services and software consultancy Leverage on relationship and experience in the public sector (Abuja) to position Samsung Mobile Solutions in the market Maintained team relationship with other line of business; Technology, Support, Consulting etc -
General Account TraineeNational Engineering And Technical Company Apr 2011 - Mar 2012LagosResponsible for receiving journal Vouchers from other departments Responsible for inputting journal vouchers for staff and clients Filed and kept vouchers and documents Handled clerical duties and office filling -
Sales And Solution RepresentativeSamsung Mobile Apr 2010 - Feb 2011LagosResponsible for implementing business strategies for effective marketing and retail sales. Canvassed customers Data collection and sales report compilation Responsible for Software installation on mobile phones. Responsible for coaching and mentoring a team of six business development consultants. Coordinated a team of four Sales Executives Performed minor triage functions
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® Skills
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® Education Details
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Banking And Finance
Frequently Asked Questions about Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®
What company does Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® work for?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® works for Cribmd
What is Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s role at the current company?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s current role is Global Supply Chain Specialist.
What is Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s email address?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s email address is ke****@****ail.com
What schools did Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® attend?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® attended University Of Calabar.
What skills is Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® known for?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp® has skills like Team Management, Auditing, Risk Management, Teamwork, Sales, Project Planning, Telecommunications, Analysis, Negotiation, Microsoft Excel, Marketing Strategy, Business Process Improvement.
Who are Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s colleagues?
Shedrack Kenneth Ererobe, Ch.Mwm®, Cscmp®'s colleagues are Rita Akalue, Salaudeen Hammed, T Zee, Maryann (Kimani) Ezeani, Ayodele John, Ani Emmanuel, Derbbeah Properties.
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