Ken Shen Email & Phone Number

Monrovia, Ca, Us

- Visited over 20 cities all over the world for business interaction and cultural exchange- Attended annual continental conference and hosted "Global Youth Taiwan Business Entrepreneurship Forum and Elite Recruitment Conference" in all 6 continents- Hosted 3 major WTCCJC conferences where board of directors and members fly from the world to attend the conference in Africa and Taiwan.- Initiate video marketing projects to better promote and engage prospects to the organization- Initiate "World Taiwanese Business CEO Globalization Forum" that invited successful overseas Taiwanese businessmen/ women to share how they started their businesses in foreign countries. Total Attendees of 1000 people in 6 forums.- Introduce new technology by revamping the WTCCJC website, and creating WTCCJC APP- Published "World Taiwanese Junior Chambers of Commerce Entrepreneurship Bible" which featured successful stories of members of WTCCJC and useful resources to inspire and support other members who are interested in starting their own business- Foster the relationship within members of WTCCJC and strengthen Taiwanese youth organizations- Promote social Interaction, communication and exchange of expertise amongst WTCCJC members all over the world- Promote commercial, industrial and cultural exchange of different countries or cities to explore new business opportunities and joint ventureThe World Taiwanese Chambers of Commerce Junior Chapter (WTCCJC) was established in 2010, consisted of 59 district Junior Chapters in 35 countries, and 2,500 members across 6 continents (Asia, North America, Europe, Africa, Latin America and Oceania).

Arcadia, California

- Consistently meeting the branch sales goals- Developed sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts- Created an environment through activity-based coaching and performance development and implement/ execute coaching plan to develop employee’s skill set to achieve personal/ branch goals- Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver exceptional customer service- Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses among branch staff- Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff- Improve revenues and expenses and grow the business, while exceeding customer expectations

Working at this position from Aug 2005 - Apr 2008 & Oct 2013 - Sept 2016 - Employed as a part-time associate and promoted to personal banker within a year.- Consistent top tier producer within the San Gabriel Valley Area.- Interfaced with Commercial Business, Insurance, and Investment partners to ensure ongoing communication with regards to existing and future client needs.- Supported sales/ service activities within the Financial Center by participating in seminars, micro-marketing events, promotional campaigns, product initiatives, and etc.- Provided a full range of banking services to individual clients and businesses, emphasizing personal financial counseling, lending and customer service.- Established and maintained key relationships and business contacts within the community and targeted industry segments to create opportunities for growth.- Identified and transformed service transactions to sales opportunities. Resolve customer problems/ issues promptly and effectively.- Adhered to operational controls, which ensured the safety and security of both client and bank assets.- Provided ongoing coaching to financial center associates on how to effectively identify referral opportunities.

- Identified clients’ needs and guide them through the process of buying and selling real estate.- Represented buyers and sellers in negotiating for the best price in purchasing or selling properties.- Attended networking/ social events to establish personal visibility and branding.- Established close relationship with clients for potential referrals and future sales opportunities.

Master Of Professional Studies, Wealth Management

Master Of Arts - Ma, Communication Management

Activities and Societies: President of Taiwanese Student Association

Bachelor Of Science - Bs, Finance

Activities and Societies: President of Chinese Student Association