Ken Skender Email & Phone Number

Rochester, NY, US

Buffalo/Niagara, New York Area

• Lead a team of 50 professionals working across six IT functions, including Help Desk Support for 1,400 end users, Knowledge Operations Management, Server Operations, Infrastructure Operations, Spectrum Operations and.
• Manage annual budget, financial planning, and human and technology resources to support mission accomplishment.
• Ensure that personnel are trained, equipped and available to perform end-user support and various missions. Plan and organize cyberspace support activities. Plan and supervise system installation and evaluate.
• Evaluate operational readiness of communications equipment, network devices, sensors, intrusion detection and related support equipment.
• Establish training requirements and training programs to meet local knowledge and certification requirements and to enhance professional awareness of technology.

Niagara Falls ARS, Niagara Falls, NY

• Conducted information assurance (IA) risk and vulnerability assessments. Ensured that enterprise IA policies fully support all legal and regulatory requirements and that IA policies are applied to new and existing IT.
• Made periodic evaluation and assistance visits; noted discrepancies and recommend corrective actions.
• Audited and enforced the compliance of IA procedures and investigated security-related incidents.
• Assisted in conducting IT forensic investigations. Managed the IA program, including monitoring emerging security technologies and industry best practices.
• Performed/supervised activities such as detection/protection of IT resources using IA & enabled tools.
• Provided real-time intrusion detection and firewall protection for all IT resources.

Rochester, New York Metropolitan Area

Hired as Senior Client Executive-Enterprise Sales. Fast-track promoted after little more than one year to Vertical Account Manager. A little over a year later, promoted to Solutions Architect and subsequently Senior Solutions Architect—remaining in these roles for more than six years. Promoted to Senior Solutions Specialist-Security in 2022 based on prior.

Rochester, New York Metropolitan Area

• Promoted to each position. In each role, marketed and sold solutions at the senior level. Articulated client business value through consultative selling approaches. Functioned as resident security expert on customer.
• Created grass-roots-level, multi-customer presentation campaign to deliver “One Talk” and “Digital Signage” solutions.
• Managed large scale IoT deployments from inception to completion for current and evolving network technologies.
• Consistently delivered at 100%+ quota across various revenue centers.

Rochester, New York Metropolitan Area

• Promoted to position as a member of the field sales force by creating, specifying and delivering solutions-focused training. Effectively managed cross-functional technical and operations teams to deliver solutions in.
• Improved field sales results by up to 50% across multiple metrics by developing and implementing strategic sales plans.
• Achieved 120% of IoT and traditional wireless connection goals by managing partner resale channel and relationships.

Rochester, New York Metropolitan Area

Developed specific solutions and sold strategic services. Won numerous multi-million dollar RFPs and RFQs by developing proposals and solutions focused on customer business needs. Delivered at 100% of quota in revenue retention and bookings across multiple product sets. Recognized as a top producer.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Business Administration

Bachelor Of Science - Bs, Information Systems