Executive leader who excels in leveraging technology to enhance business value. Builds business aware, technology organizations that achieve a company’s business goals. Implements market competitive solutions that are effectively aligned with the business while efficiently and securely operating the infrastructure that supports them. My role has included helping businesses to understand the value for the investment. Sharing industry benchmarks and having complete transparency of expenses are important components in ‘running IT like a business’. With 20+ years in highly regulated industries and understanding the importance of proactive regulatory compliance, I have implemented: GMP, FDA 21CFR/PDMA; PCI-DSS; robust privacy and security programs which safeguard the company’s reputation. My roles included the charge to re-engineer the IT functions. Played a significant role in the business model transformation, aligning IT priorities with business strategy and clearly identifying the value contributed on company-wide goals. Developed roadmaps to deliver the business strategy needed to refresh a company's products and services to more aggressively compete in the marketplace. Through my understanding of industry leading software solutions (regulatory, IT security requirements, and data center operations), created the technology vision, workforce and workplace redesign that has led the transformation of traditional IT services to Cloud hosted, micro services web and mobile device Software-as-a-Service (SaaS). In the past 2 years, led operational programs resulting in savings and 30-40% improvements in IT service levels. Directed the decommission of legacy systems and processes while maintaining the stability and growth of IT through the continued training and retooling of employee skills resulting in the professional growth and long-term retention of human capital. Experience with integrating technology and business solutions using internal and external partners (on and offshore).
Listed skills include Business Intelligence, Crm, Disaster Recovery, Vendor Management, and 24 others.