Kent Baker work email
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Kent Baker personal email
Seasoned management and technology professional with over 30 years of experience delivering quality, large-scale initiatives to generate business value. Proven ability to lead, manage and develop delivery team resources. Possesses a diverse skillset with domain expertise across multiple disciplines to excel in challenging environments. Resourceful professional who operates effectively at multiple levels within organizations to accomplish the goal. Core Competencies: Portfolio and Project ManagementAgile DeliveryHR/Shared Services OutsourcesHR/IT Service DeliveryRelease ManagementTeam Development
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Director Client Program ManagementCeridianSuwanee, Ga, Us -
Sr Director Customer SuccessDayforce Nov 2021 - PresentMinneapolis, Minnesota, Us -
Director Client Program ManagementDayforce Oct 2017 - Oct 2021Minneapolis, Minnesota, Us -
Customer Success ManagerDayforce Oct 2016 - Oct 2017Minneapolis, Minnesota, Us -
Independent ConsultantBridgewater Associates Dec 2013 - May 2016Westport, Connecticut, UsProject delivery manager for the world's largest hedge fund in Weston CT. Responsibilities included project management, QA lead, release manager, scrum master, Workday HR conversion lead, enterprise data warehouse maintenance and enhancement. -
Service Delivery DirectorNga Human Resources May 2010 - Dec 2013London, England, GbResponsible for one or more HR BPO client accounts - focused on overall delivery of HRO services - operations, projects, implementations and offshoring. -
Hr Outsourcing - Service Delivery ManagerHewitt Associates 2004 - 2008London, GbDirected the IT service delivery as a member of the account team for a portfolio of multi-process HR Outsourcing clients. Provided leadership to a diverse team of 120 resources. Supported multiple transition and transformation efforts while exceeding client expectations.Managed multiple offshore vendors in delivery of production support, testing, enhancement, and implementation efforts for a full-scope client with 50,000 employees.Led the effort to increase overall margin by driving out costs from ongoing delivery via headcount reduction and increasing the offshore ratio. This effort resulted in a 50% increase in offshore ratio while still maintaining 100% attainment of KPI's. -
PartnerAccenture Jan 1989 - Apr 2003Dublin 2, IeFacilitated the development and growth of Accenture's HR Outsourcing practice. Served as part of the North America leadership team, directed sales targeting efforts, and counseled consulting staff for career development. Coordinated Atlanta Conference Board roundtable HR Outsourcing forum.Led team of 35 people on the HR outsourcing transition for a 70,000-employee US government agency delivering improved HR employee service and 20% cost savings. Provided program management expertise for all Service Operations activities during the accelerated five-week timeframe. Managed key client and contractor relationships.Led team of 40 resources on the requirements definition, design, build, test, and deployment of a global resource management solution for a $12 billion professional services firm resulting in more efficient and effective matching of projects with skilled resources. Managed key client and vendor relationships.Directed diverse team of 45 resources on the global SAP HR design, build, test and deployment for a global oil services company as part of an overall $350 million SAP program. Provided vision, leadership and day-to-day project management as the primary client contact for all topics related to SAP HR, Payroll, Time and Labor. Created three HR/Payroll transaction centers in Houston, London, and Dubai, supporting 60,000 employees in 86 countries.
Kent Baker Skills
Kent Baker Education Details
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Georgia Tech Scheller College Of BusinessManagement Science -
Georgia State University - J. Mack Robinson College Of BusinessManagement
Frequently Asked Questions about Kent Baker
What company does Kent Baker work for?
Kent Baker works for Ceridian
What is Kent Baker's role at the current company?
Kent Baker's current role is Director Client Program Management.
What is Kent Baker's email address?
Kent Baker's email address is wk****@****ter.net
What schools did Kent Baker attend?
Kent Baker attended Georgia Tech Scheller College Of Business, Georgia State University - J. Mack Robinson College Of Business.
What skills is Kent Baker known for?
Kent Baker has skills like Business Transformation, Program Management, Requirements Analysis, Bpo, Vendor Management, Integration, Crm, It Service Management, Business Analysis, Service Delivery, Project Management, Management.
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