Kent Baker

Kent Baker Email and Phone Number

Director Client Program Management @ Ceridian
Suwanee, GA, US
Kent Baker's Location
Suwanee, Georgia, United States, United States
Kent Baker's Contact Details

Kent Baker personal email

n/a
About Kent Baker

Seasoned management and technology professional with over 30 years of experience delivering quality, large-scale initiatives to generate business value. Proven ability to lead, manage and develop delivery team resources. Possesses a diverse skillset with domain expertise across multiple disciplines to excel in challenging environments. Resourceful professional who operates effectively at multiple levels within organizations to accomplish the goal. Core Competencies:  Portfolio and Project ManagementAgile DeliveryHR/Shared Services OutsourcesHR/IT Service DeliveryRelease ManagementTeam Development

Kent Baker's Current Company Details
Ceridian

Ceridian

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Director Client Program Management
Suwanee, GA, US
Kent Baker Work Experience Details
  • Ceridian
    Director Client Program Management
    Ceridian
    Suwanee, Ga, Us
  • Dayforce
    Sr Director Customer Success
    Dayforce Nov 2021 - Present
    Minneapolis, Minnesota, Us
  • Dayforce
    Director Client Program Management
    Dayforce Oct 2017 - Oct 2021
    Minneapolis, Minnesota, Us
  • Dayforce
    Customer Success Manager
    Dayforce Oct 2016 - Oct 2017
    Minneapolis, Minnesota, Us
  • Bridgewater Associates
    Independent Consultant
    Bridgewater Associates Dec 2013 - May 2016
    Westport, Connecticut, Us
    Project delivery manager for the world's largest hedge fund in Weston CT. Responsibilities included project management, QA lead, release manager, scrum master, Workday HR conversion lead, enterprise data warehouse maintenance and enhancement.
  • Nga Human Resources
    Service Delivery Director
    Nga Human Resources May 2010 - Dec 2013
    London, England, Gb
    Responsible for one or more HR BPO client accounts - focused on overall delivery of HRO services - operations, projects, implementations and offshoring.
  • Hewitt Associates
    Hr Outsourcing - Service Delivery Manager
    Hewitt Associates 2004 - 2008
    London, Gb
    Directed the IT service delivery as a member of the account team for a portfolio of multi-process HR Outsourcing clients. Provided leadership to a diverse team of 120 resources. Supported multiple transition and transformation efforts while exceeding client expectations.Managed multiple offshore vendors in delivery of production support, testing, enhancement, and implementation efforts for a full-scope client with 50,000 employees.Led the effort to increase overall margin by driving out costs from ongoing delivery via headcount reduction and increasing the offshore ratio. This effort resulted in a 50% increase in offshore ratio while still maintaining 100% attainment of KPI's.
  • Accenture
    Partner
    Accenture Jan 1989 - Apr 2003
    Dublin 2, Ie
    Facilitated the development and growth of Accenture's HR Outsourcing practice. Served as part of the North America leadership team, directed sales targeting efforts, and counseled consulting staff for career development. Coordinated Atlanta Conference Board roundtable HR Outsourcing forum.Led team of 35 people on the HR outsourcing transition for a 70,000-employee US government agency delivering improved HR employee service and 20% cost savings. Provided program management expertise for all Service Operations activities during the accelerated five-week timeframe. Managed key client and contractor relationships.Led team of 40 resources on the requirements definition, design, build, test, and deployment of a global resource management solution for a $12 billion professional services firm resulting in more efficient and effective matching of projects with skilled resources. Managed key client and vendor relationships.Directed diverse team of 45 resources on the global SAP HR design, build, test and deployment for a global oil services company as part of an overall $350 million SAP program. Provided vision, leadership and day-to-day project management as the primary client contact for all topics related to SAP HR, Payroll, Time and Labor. Created three HR/Payroll transaction centers in Houston, London, and Dubai, supporting 60,000 employees in 86 countries.

Kent Baker Skills

Business Transformation Program Management Requirements Analysis Bpo Vendor Management Integration Crm It Service Management Business Analysis Service Delivery Project Management Management

Kent Baker Education Details

  • Georgia Tech Scheller College Of Business
    Georgia Tech Scheller College Of Business
    Management Science
  • Georgia State University - J. Mack Robinson College Of Business
    Georgia State University - J. Mack Robinson College Of Business
    Management

Frequently Asked Questions about Kent Baker

What company does Kent Baker work for?

Kent Baker works for Ceridian

What is Kent Baker's role at the current company?

Kent Baker's current role is Director Client Program Management.

What is Kent Baker's email address?

Kent Baker's email address is wk****@****ter.net

What schools did Kent Baker attend?

Kent Baker attended Georgia Tech Scheller College Of Business, Georgia State University - J. Mack Robinson College Of Business.

What skills is Kent Baker known for?

Kent Baker has skills like Business Transformation, Program Management, Requirements Analysis, Bpo, Vendor Management, Integration, Crm, It Service Management, Business Analysis, Service Delivery, Project Management, Management.

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