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SUMMARY:Accomplished Technical Project Manager with 10+ years of experience driving strategic initiatives and complex cross-functional programs within global organizations. Proven expertise in cloud infrastructure, large-scale program management, and collaboration across technical and business teams to deliver high-value solutions. Adept at aligning business and technical goals, building strong relationships with stakeholders, and navigating ambiguity to achieve results. Skilled in orchestrating multifaceted projects across organizational boundaries, fostering innovation, and delivering outcomes on time and within budget.SKILL SUMMARY:Technical Program Management: Complex program delivery, risk assessment, and resource optimizationStrategic Planning: Roadmap development, KPI tracking, and alignment with business objectivesCloud Technology Expertise: Understanding of cloud infrastructure, storage, and database solutions Process Improvement: Operational efficiency, cost optimization, and agile methodologiesLeadership and Collaboration: Managing cross-functional teams, senior stakeholder engagement, and decision-making Specialties: Project Management Professional with a focus on Client Management.
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Sr. Client Services Project ManagerNiceUnited States -
Naac Digital Agency Experience Consultant - Sr. Technical Project ManagerOracle Jan 2020 - PresentAustin, Texas, UsResponsible for the Project Management of Digital projects for Retail clients to ensure all projects were being staffed and delivered on time and within budget guidelines. • Manage cross-functional programs impacting both product development and business outcomes within Oracle's ODX organization.• Lead initiatives for top revenue-generating clients, delivering mission-critical cloud solutions at scale.• Collaborate with senior leaders across multiple technical and business units to align technical goals with strategic priorities.• Oversee program implementation to ensure efficiency, scalability, and alignment with customer needs.• Provide mentorship and leadership to teams in ambiguous, high-stakes environments, fostering innovation and results.Key Achievements:• Spearheaded initiatives contributing to multi-million-dollar revenue growth through enhanced cloud adoption strategies.• Enhanced program delivery processes, achieving a 15% reduction in project cycle time. -
Project Manager - Lead - Project DeliveryEpsilon Feb 2011 - Jan 2020Irving, Texas, UsResponsible for the Project Management of all large Digital projects in combination with large Database builds for one of the largest providers of digital solutions; assisting businesses in various lines of business. • Contribute to, produce and manage client deliverables relative to our multi-channel marketing engagements, serving as a liaison between client staff and internal Epsilon technology delivery teams.• Migrated a global platform for one of the largest clients, with a total value of $3 Million across three regions, globally managing three separate teams to attain the same goal.• Focus has been on medium to extra large digital IT projects working closely with multiple global account teams to ensure accurate and timely delivery of deliverables. • Implemented multiple large clients into the digital platform that created revenue across all channels. • Collect and maintain project documentation; lead internal and client-facing meetings; able to summarize technical design to a non-technical audience; provide direction to the delivery team; and ensure delivery of best practices for marketing processes and operational efficiency. -
It Project ManagerFirst Data Resources May 2010 - Mar 2011Milwaukee, Wi, UsResponsible for the Project Management of financial service projects for the world’s largest provider of information commerce; assisting businesses such as merchant and financial institutions process customer transactions.• Lead Business Analysts, Developers and Stakeholders on small to extra large application development projects using an established Software Development Life Cycle. • Proven success in driving complex, high priority projects for an on time, on budget, and in scope project delivery.• Experienced in using strong Project Management methodologies that allow me to adapt to new situations, changes in direction as well as altering priorities. • Management of the project budget; working with resource managers to allocate the proper resources -
It Project ManagerOriental Trading Company Jul 2008 - Jul 2010Omaha, Nebraska, UsResponsible for the Project Management for the nation's largest direct marketer of party supplies, arts and crafts, toys and novelties and a leading direct marketer of home décor products.• Lead and managed the implementation of a $1.5 Million Marketing Database that included cross functional teams. • Facilitate meetings with key stakeholders to develop opportunity assessments or business cases and gather data regarding the desired outcomes including deliverables, timelines, budget and roles, to initiate the project and ensure appropriate resource allocation to include time estimates and work schedules. • Management of the project budget, working with resource managers to allocate resources against an established budget. -
It Project ManagerVertrue, Inc. Apr 2007 - Jul 2008Norwalk, Ct, UsResponsible for the Project Management, design and implementation of the transactional merchant processing system for this premier Internet direct marketing services company. -
Project Manager - Client ServicesWest Interactive Corporation Nov 2004 - Apr 2007Responsible for the Project Management, design and implementation of touch tone and speech enabled Interactive Voice Response applications for this leading provider of outsourced customer contact solutions and voice-related services.
Kent Hansen Skills
Kent Hansen Education Details
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Tap UniversityProject Management
Frequently Asked Questions about Kent Hansen
What company does Kent Hansen work for?
Kent Hansen works for Nice
What is Kent Hansen's role at the current company?
Kent Hansen's current role is Sr. Client Services Project Manager.
What is Kent Hansen's email address?
Kent Hansen's email address is ke****@****ail.com
What is Kent Hansen's direct phone number?
Kent Hansen's direct phone number is +146926*****
What schools did Kent Hansen attend?
Kent Hansen attended Tap University.
What skills is Kent Hansen known for?
Kent Hansen has skills like Sdlc, Project Management, Pmp, Vendor Management, Visio, Crm, Ms Project, Business Analysis, Software Project Management, Management, Cross Functional Team Leadership, Requirements Gathering.
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Kent Hansen's colleagues are Jhonatan David Condarco Cuellar, Joel Roxas, Gio Almeida, Ofek Malul, Lalit J., 杨思明, Brian Ortuño U..
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