Kent Kronvall work email
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Kent Kronvall personal email
Customer service is an attitude. You have the opportunity to delight your customers. It is all in the attitude that you choose to adopt. I'm a team player with costumer oriented satisfaction goals my ultimate goal. Deliver results not excuses. Anyone can make excuses for why something didn't get done. Be known as someone who does what they say they'll do. Always remember that your customers are your business. Without our customers we wouldn't have any work to do.I am proficient in Microsoft word, ADP/CDK, Reynolds and Reynolds software programs. Have excellent communication skills with customer's and Coworkers. Able to translate costumer concerns clearly for technicians to understand. Also able to communicate technical information for the customer to clearly understand. Telephone skills, scheduling, writing, booking, and closing repair orders. Handle logistical situations that come up from time to time in professional manner.
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Service AdvisorHerrin-Gear Bmw Mar 2022 - Apr 2023Jackson, Mississippi, United States -
Customer Service AdvisorMercedes-Benz Of Jackson May 2018 - Mar 2022Ridgeland, Ms.
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Service Client AdvisorWatermark Bluegrass Bmw Mar 2014 - Mar 2018Paducah, Kentucky
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Service AdvisorIke Honda Feb 2014 - Mar 2014Marion, Illinois
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Service ManagerMercedes Benz Of Marion Feb 2012 - Feb 2014Marion, IllinoisCreating, establishing, & maintaining a customer focused based atmosphere. Determine each customer's vehicle needs by asking questions and listening. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Work with the service and sales departments and to… Show more Creating, establishing, & maintaining a customer focused based atmosphere. Determine each customer's vehicle needs by asking questions and listening. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Work with the service and sales departments and to ensure that vehicles are reconditioned as expected and on schedule.Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.Realize that business is built on customer satisfaction and I am devoted to guaranteeing satisfaction of customers. Show less
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Service Client AdvisorBluegrass Bmw Mar 2010 - Feb 2012Paducah, KentuckyBasically the same as the aforementioned description.Creating, establishing, & maintaining a customer focused based atmosphere. Determine each customer's vehicle needs by asking questions and listening. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Understand the terminology of the automobile business and keep abreast of technological changes in the… Show more Basically the same as the aforementioned description.Creating, establishing, & maintaining a customer focused based atmosphere. Determine each customer's vehicle needs by asking questions and listening. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Work with the service and sales departments and to ensure that vehicles are reconditioned as expected and on schedule.Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.Realize that business is built on customer satisfaction and I am devoted to guaranteeing satisfaction of customers.While doing so, I received top Honors from BMW USA being personally selected as one of five select few out of 150 other service advisors as being, "The Best of the Best" recognition in Spartanburg,SC. Show less
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Service WriterAbsher Motors Sep 1997 - Mar 2010
Kent Kronvall Skills
Kent Kronvall Education Details
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Advanced Technical Studies -
Automotive Engineering Technology/Technician
Frequently Asked Questions about Kent Kronvall
What is Kent Kronvall's role at the current company?
Kent Kronvall's current role is Herrin-Gear BMW of Jackson.
What is Kent Kronvall's email address?
Kent Kronvall's email address is kk****@****son.com
What schools did Kent Kronvall attend?
Kent Kronvall attended Southern Illinois University, Carbondale, Southern Illinois University, Carbondale.
What skills is Kent Kronvall known for?
Kent Kronvall has skills like Teamwork, Customer Service, Sales, Automotive, Parts, Process Scheduler, Customer Satisfaction, Time Management, Logistics, Vehicles, Microsoft Word, Automotive Repair.
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Kent Kronvall
United States -
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