• Managed the daily operations of 2 multi-housing properties and a retail property simultaneously• Created, Established, proposed and maintained, annual budgets• Collected and processed on time and delinquent rent. Created and sent late rent reminders. Processed and pursued Landlord Tenant Complaints through the court process from filing to eviction when required.• Created all advertisements, promoted and leased apartments to prospective residents, renewed and retained current residents• Interviewed, hired and supervised as many as twenty-two maintenance, leasing and cleaning staff members• Received proposals, hired, and supervised vendors and contractors• Proposed and supervised all capital improvements• Maintained and updated daily activity information through Yardi Property Management software• Maintained and updated lead generation and tracking through PopCard lead tracking and management software• Leased apartments and prepared lease document packages• Screened all residential applicants through TransUnion CreditRetriever: Resident Screening Solutions

• Liaison for residents, construction team and management for multi-million dollar renovation • Coordinated daily construction activities between residents and construction team• Surveyed apartment industry, propose renewal rates and retain residents• Developed and initiated direct mail, print and website marketing plans for prospective residents• Leased apartments and prepared lease document packages• Developed and initiated direct mail, print and website marketing plans for prospective residents • Retained current residents through customer service, phone calls, direct mail, face to face communication • Planed all resident activities including prepared food, set-up facilities, created and deliverd flyers & invitations • Updated and maintained all aspects of AMSI on a daily basis.