Kent Snow work email
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Kent Snow personal email
Detail-oriented technician with 10 years of experience in management and troubleshooting of complex and varied computer systems on most common server platforms.
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Technical Support EngineerFireeye, Inc. Jun 2017 - PresentMilpitas, California, Us -
Production Support AdministratorNtt America Mar 2015 - PresentLondon, United Kingdom , Gb* low-level systems administration; root-level management/troubleshooting of hundreds of virtual and dedicated servers across multiple operating systems and platforms, involving root-cause analysis of problems and implementing platform-level solutions.* Resolved technical issues for "Premier" reseller partners and administrators using a variety of server platforms, including Unix-like OS's, Windows Server, and Exchange.*Monitored servers and core services to ensure uptime and accessibility.* Educated Premier partners in the use of aforementioned platforms as well as a large variety of installable applications on those platforms.* Worked together with support and development teams to solve technical issues on various aforementioned platforms.* Investigated and resolved security violations, including DoS attacks and rootkits* Coached other team members and wrote product documentation for use in training. * Identified bugs in aforementioned platforms and worked with development teams to resolve them.*Management and troubleshooting of Cloud-based infrastructure and platforms for IaaS and PaaS offerings as well as traditional server platforms.*Customer support and troubleshooting for aforementioned Cloud platforms. -
Technical Support Ii/Cloud SupportVerio Feb 2006 - Mar 2015* low-level systems administration; root-level management/troubleshooting of hundreds of virtual and dedicated servers across multiple operating systems and platforms, involving root-cause analysis of problems and implementing platform-level solutions.* Resolving technical issues for end-users and system administrators using the Verio VPS platform.* Educating end users in the use of several Unix flavors, including FreeBSD, Linux, and Solaris as well as a large variety of installable applications on those platforms.* Working together with support and development teams to solve technical issues on various aforementioned platforms.* Investigating and resolving security violations, including DoS attacks and rootkits* Coaching other team members* Identifying bugs in aforementioned platforms and worked with development teams to resolve them.*Management and troubleshooting of Cloud-based infrastructure and platforms for IaaS and PaaS offerings as well as traditional server platforms.*End-user support and troubleshooting for aforementioned Cloud platforms. -
Literacy Program AssistantAmericorps Jan 2005 - Dec 2005UsContracted volunteer(with stipend) as part of Americorps' California Library Literacy ProgramDuties included:* Recruiting, organizing, and managing volunteers for the program* Administrative functions such as reporting new students and test results.* Teaching ESL(English Second Language) classes as needed on-site -
Library ClerkLibrary Systems & Services, Llc Mar 2003 - Aug 2004Rockville, Md, UsDuties included: * Maintenance of catalog computers and physical media* Clerical library duties such as inventory, shelving, sorting* Assisting patrons with checking out, fines, etc.
Kent Snow Skills
Kent Snow Education Details
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Utah Valley University -
Norco High SchoolHigh School
Frequently Asked Questions about Kent Snow
What company does Kent Snow work for?
Kent Snow works for Fireeye, Inc.
What is Kent Snow's role at the current company?
Kent Snow's current role is Employed..
What is Kent Snow's email address?
Kent Snow's email address is ke****@****ntt.com
What schools did Kent Snow attend?
Kent Snow attended Utah Valley University, Norco High School.
What are some of Kent Snow's interests?
Kent Snow has interest in Civil Rights And Social Action, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Kent Snow known for?
Kent Snow has skills like Technical Support, Freebsd, Unix, Customer Service, Apache, Server Administration, Unix Operating Systems, System Administration, Cloud Computing, Linux, Soft Skills, Red Hat Linux.
Who are Kent Snow's colleagues?
Kent Snow's colleagues are King Dong, Prashant Joshi, Pamela Payton, Nonhlanhla Mvuleni, John Inamori, Fire Hon, Sylvie Vienneau.
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