David Andersen Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Cincinnati, Oh, Us

EDI Coordinator

Dallas, Texas, Us

• Diagnosed EDI translation and data entry failures, ensuring the swift resolution of issues to maintain uninterrupted data exchange.• Set up a diverse range of EDI transactions, including 204, 110/210/310, 212, 214, and 990, to facilitate seamless communication and transactions with partners and vendors using EDI X12 and XML.• Designed and implemented workflow templates tailored to CargoWise, streamlining the setup process for EDI integration and enhancing operational efficiency.• Authored comprehensive instructions for retriggering EDI transactions within CargoWise, empowering users to resolve issues promptly and independently, minimizing downtime.• Collaborated closely with the application support team, providing valuable expertise and assistance in supporting and troubleshooting the CargoWise system, ensuring its optimal performance and functionality.

Tempe, Arizona, Us

• Orchestrated the creation of a comprehensive inventory detailing all IT-related equipment, ensuring accurate tracking and management of assets.• Cultivated strategic partnerships with multiple vendors, negotiating favorable terms to optimize costs while enhancing service levels, thereby bolstering operational efficiency.• Provided effective leadership and guidance to the IT staff, fostering a collaborative and high-performing team environment to meet organizational objectives.• Developed Information Technology policies and procedures.• Successfully executed the migration of over 200 users from a Mitel digital phone system to a Ring Central hosted phone system, minimizing disruption and maximizing efficiency in communication processes.• Oversaw the maintenance of routers at the main office and 16 remote offices, ensuring optimal network performance and reliability across all locations.• Configured and installed PCs and peripherals.• Demonstrated agility and responsiveness by traveling to remote sites to troubleshoot network issues and perform IT closet cleanup, proactively addressing technical challenges and optimizing infrastructure reliability.

Phoenix, Az, Us

• Managed a staff of eleven Information Technology associates in support of 23 auto dealerships• Maintained five Inter-Tel digital phone systems• Developed Information Technology policies and procedures• Created network drawings and process flowcharts using Microsoft Visio• Reviewed all Information Technology related maintenance contracts and reduced the yearly IT expenses by over $150,000• Planned and directed the IT and telecommunications related aspects of opening a new Lincoln Mercury store in Scottsdale, AZ • Planned and directed the IT and telecommunications related aspects of taking over four car dealerships in Phoenix, AZ and six car dealerships in Tucson, AZ• Created IT standards for all Chapman auto dealerships to reduce costs

Dayton, Oh, Us

• Maintained all computer hardware and peripherals for 40+ auto dealerships throughout Arizona• Worked as an IT Technician at the National Auto Dealers Association convention in San Francisco in 1999• Worked as an IT Technician at the National Auto Dealers Association convention in Las Vegas in 2000• Was a member of the Field Service Advisory Committee that created the policies and procedures for all field service personnel

Santa Clara, California, Us

Formally known as Vodavi Communications when I worked there.• Created functional specifications to be used in product development• Composed and edited product support documentation (Installation Manuals)• Provided training for the Technical Trainers and Customer Service Personnel

Milwaukee, Wisconsin, Us

Formally known as Streich Lang when I worked there.• Maintained litigation team databases• Backed up litigation team PCs and servers• Assisted paralegals with computer software issues