Kent Baker Email & Phone Number

Winter Garden, Fl, Us

Winter Garden, Florida, Us

I lead strategic sales initiatives aimed at expanding our market share in commercial fire sprinkler installations and tenant improvement projects. Day-to-day, I collaborate closely with potential clients, particularly general contractors, showcasing our expert pipe fitting team's capabilities and forging long-term business partnerships. I manage the entire sales cycle—from initial job estimates and proposals through to contract execution—ensuring each project crosses the finish line with all details accounted for. Additionally, I oversee our social media strategy and website content, keeping our digital presence as dynamic as our services.• Achieved a notable increase in company revenue within the first year, securing contracts ranging from $2,500 to a record $2M.• Secured two contracts for new-construction Target stores in Bradenton and Wesley Chapel valued over a record-breaking $1M contract, the highest in the company's history for Target stores, reflecting superior negotiation and sales management. • Enhanced our online engagement by implementing strategic content updates, significantly boosting interactions across all platforms.• Expanded our client network by establishing and nurturing relationships with key general contractors in the industry.

Lake Buena Vista, Florida, Us

Carlsbad, Ca, Us

I directed sales and client acquisition activities across a five-state region, driving revenue and forging robust relationships with stakeholders in government, nonprofit, and business sectors. My focus was on promoting wellness programs and securing leads to expand our service footprint, collaborating with over 94 clubs nationwide.• Execute all aspects of sales, new client acquisitions, and account management duties across a 5-state region with accountability for driving revenue. Accomplish goals in a client-focused role, overseeing portfolio of business, selling new service programs, and cultivating relationships with stakeholders, such as executive leaders and human resources staff at various government, non-profit, and business organizations to secure leads and promote wellness programs. Manage partnerships with 94+ clubs across the country to enhance corporate enrollments.• Won two highly competitive sales contests with all expenses paid trips to Maui, HI and Los Cabos, MX by forging relationships with clients and expanding profitability.• Increase annual renewals, processing records and renewal investment fees ranging between $500 and $50K each year.• Collaborate with clients on designing and implementing marketing campaigns to maximize employee engagement in wellness programs.• Coordinate special events for corporate book of business, spearheading employee boot camps, onsite classes, seminars, etc.• Support new club openings across assigned territory to ensure successful launches; drove B2C and B2B marketing of services in addition to managing grand opening tasks with outside vendors.• Created a family friendly atmosphere at ribbon cutting ceremonies to cultivate brand recognition among city officials and local media companies.• Generate and disseminate performance dashboards of core sales metrics to senior leadership that streamline operations and decision-making.

Carlsbad, Ca, Us

I managed client relationships and supported our sales team by leveraging Salesforce CRM to keep track of all client interactions. I focused on nurturing sales relationships to both grow and retain our business base, contributing significantly to our monthly revenue streams through strategic healthcare program implementations.• Performed a wide range of client services functions in a challenging role requiring expert communication and account management skillset to drive sales. Tirelessly build and improved sales relationships to grow and retain business. Documented and tracked account information using Salesforce CRM. Provided impactful account support to sales team, partnering with cross-functional units to increase business development and market services.• Honored with highly regarded Anthem Award for top-notch performance and high-quality standards of excellence.• Created and maintained website content, sales collateral, and internal communications for field staff on pricing.• Managed monthly billing for healthcare programs, generating $2M+ per month in business growth including Silver Sneaker and Silver & Fit programs.• Recognized for leading comprehensive reporting tasks on 500+ corporate accounts encompassing sales spreadsheets, invoicing, and other financials.• Earned promotion to Regional Account Manager for exceptional leadership results and sales expertise.

Carlsbad, Ca, Us

• Recruited to coordinate a variety of administrative functions and loss prevention department, with the goal of auditing and processing service requests and financial transactions that require meticulous attention to detail. Reduced instances of fraud by completing tasks that adhered to standard practices and policies; reviewed and reconciled inquiries and club requests. As a key liaison, I worked closely with cross-functional teams to support newly integrated pre-sales vendors.• Developed and launched a highly effective training manual for department operations to increase standard practices.• Completed audits and processing of requests for 400+ nationwide in addition to performing 250+ guest ledger updates for refunds using Oracle software.• Analyzed financial transactions, including credit card, direct debit, and member billing details, to ensure accurate and timely refund files.• Awarded the prestigious Shining Star Award for exceptional work performance and superior customer service.

Bachelor'S Degree, Business Administration And Management, General

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