With more than 17 years in commercial retail, Kent Flint has seen the market undergo a drastic change. When he started as a holiday employee in 2001, Walmart stock traded for just over $50.00 a share and the Game Boy Color had just been released. Since then, stock bought with Walmart has more than doubled and he has been a keen observer as products such as the Nintendo Wii, iPad, and Tickle-Me-Elmo stormed the shelves. While some things have changed, people and their need to shop has remained constant, if not increased. Business mogul and billionaire Phillip Green said it simply:"People are always going to go shopping."A lot of our effort is just: 'How do we make the retail experience a great one?' "While the individuals need to shop remains constant, the retail experience has always been evolving. When Sam Walton implemented his policy of “Stack it deep, sell it cheap, stack it high and watch it fly,” he revolutionized the way in which the grocery store provided product to the consumer. As eBay and more recently Amazon has brought the shopping center into our living rooms via the internet, they further brought a revolution.However, Kent feels that as retail starts to turn to online orders, brick and mortar will never fully be obsoleted because people like the tangible, personal experience. As more and more people are turning to curbside pickup and two-day delivery, the retail store is becoming a hub and source of supply. Accurate instore inventory that can drive same or next day delivery will be the saving grace of shopping titans such as Walmart, Target, and BestBuy. Daily audits and stringent inventory control will be the key factors allowing these companies to hold ground against companies such as Amazon. It will be increasingly important to provide product from down the street, as opposed to across the country to stay competitive.Ultimately, retail has a strong future, and Kent is excited to be part of it.
Listed skills include Customer Service.