Dispute Resolution Senior Examiner, Legal Department
St. Petersburg, Florida, Us
Mentor, train, and educate new associates/examiners on internal policies, procedures, and external regulatory rules. Act as the initial point of contact for Dispute Resolution Examiner's questions pertaining to daily operations. Plan and implement firm wide compliance goals and best management practices while focusing on high level internal and external stakeholder relationships. Define, create, and use current and historical data analytics to determine and predict underlying trends and potential future risks. Responsible for compiling, editing, and presenting advanced client complaint analytics for use in Firm Audit Committee Metrics. Use in-depth knowledge of external regulatory rules to resolve complex matters with a focus on large-scale private client group investment activities.